Acko Bike Insurance Claim Settlement

Here’s how you can get started with an ACKO Bike Insurance cashless or reimbursement claim: 

• Step 1: Start by visiting the ACKO website or mobile application 

• Step 2: Choose the policy card against your two-wheeler and click on ‘Claim Now’ 

• Step 3: Answer a few important questions regarding the damage or loss and upload any required documents. 

Alternatively, you may also call ACKO’s customer service team to file a claim. 

Once you’ve registered your claim, ACKO’s claim settlement team will assess your claim and then get in touch with you to help you through the entire claim process. 

• Driving Without a Valid Driving Licence 

Driving without a valid driving licence is not only a punishable offence but could also lead to a claim rejection. So, make sure to always drive with a valid driving licence. 

• Not Obeying Traffic Laws 

Rash driving or driving while under the influence of alcohol or other intoxicating substances often lead to claim rejections. Not obeying traffic rules can also endanger yourself and those around you. So, make sure to always drive safely and obey all traffic rules. 

• Raising Fraudulent Claims

Raising claims is not a money-making venture for policyholders and should not be treated as such. Leaving out crucial information, falsifying information or raising a fraudulent claim can all lead to claim rejections and may also result in legal proceedings. 

• Delay in Raising Claim Request

Be sure to inform your insurer regarding the damages caused to your vehicle or third-parties as soon as possible. Undue delays in raising claims can lead to claim rejections. 

• Non-transfer of Ownership 

If you’ve purchased a second-hand vehicle, be sure to transfer the insurance policy. Not doing so could lead to claim rejections. When you fail to transfer the bike’s insurance plan, the policy plan will continue to be under the seller’s name. This means that the policy is not under the driver-owner’s name and there is no scope to raise a claim. 

• Modifications 

If you’ve made any modifications to your vehicles, be sure to keep your insurer informed of the same. Oftentimes, modifications on vehicles mean that you’d have to pay a higher premium. If you have not intimated your insurer about the modifications on your vehicle, your claims will likely get rejected. 

• Commercial Usage

If you are found to be using your personal vehicle as a commercial vehicle at the time of damage or loss, your claims may be rejected. 

• Illegal Usage 

If your vehicle is damaged, stolen or lost while taking part in any illegal activities, then the insurer is not liable to offer coverage.