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Citi Credit Card Address Change

RBI has made it mandatory to notify your credit card issuer about any change in address within six months of the move so that the same can be updated against your name. If you own a Citibank credit card and have switched your address recently, here is how you can change the address in your Citibank credit card.

How to Change Address in CitiBank Credit Cards Online?

If you own a Citibank credit card and wish to update your registered address with the bank, you can proceed to do so online. The steps that you need to follow are mentioned below:

For Indian citizens

  • Use your credentials to log in to your Citibank Online Account
  • Under the ‘Banking’ tab, click on ‘Credit Card’
  • Click on ‘Contact Details’
  • Go to ‘View/Edit’
  • Choose the relationship
  • Authorise the Citibank credit card address change by entering the OTP sent to your registered mobile number
  • Once validated, proceed to view and edit your contact details using the ‘Edit’ button
  • Once updated click on ‘Save’
  • Select the relevant proof, enter details and upload the address proof using the ‘Proceed to upload’ tab
  • Review the changes made and click on ‘Submit’

Once the processing is complete, you will get a confirmation about the same.

For NRIs

Here is how an NRI Citibank customer can change the address online-

  • Use your credentials to log in to your Citibank Online Account
  • Under the ‘Banking’ tab, click on ‘Contact Details’.
  • Go to ‘View/Edit’ and choose the ‘Banking’ option
  • Authorise the Citibank credit card address change by entering the OTP sent to your registered mobile number
  • Once validated, proceed to view and edit your contact details using the ‘Edit’ button.
  • Once updated click on ‘Save’
  • Select the relevant proof, enter details and upload the address proof
  • Review the changes made and click on ‘Submit’

Once the processing is complete, you will get a confirmation about the same.

How to Change Address in Citibank Credit Card Offline?

Apart from the online method, you can also change credit card addresses through an offline channel. Here is how to change the address on Citi credit card through offline mode-

Branch Visit-

You can visit your nearest Citibank branch and request a Citibank official to guide you through the process to change the registered address on your account. The bank representative shall then guide you with the correct address change process.

Calling Customer Care-

You can call the Citibank customer care on 1860 210 2484 and request the agent to change the address. The customer care executive would take it up and after verification, he/she will process your Citi credit card address change request.

Sending a Letter-

You can also write a letter to Citibank stating the change in registered address and send it to Citibank, N.A., PO Box 4830, Anna Road Post Office, Chennai, PIN- 600002, Tamil Nadu, India. Don’t forget to attach a copy of your new address proof along with the letter.

What Documents are Required for Citibank Credit Card Address Change?

Now that you know how to change the address of your Citi credit card, here is the list of documents you would require as proof for your new address-

  • Passport which is valid and has the new address
  • Driving License which is valid and has the new address
  • Document which has been issued by Government departments of foreign jurisdictions, and which has the new address
  • A Foreign Embassy/Mission in India issued letter which has the new address (In case of foreign passport holders)
  • OCI (Overseas Citizen of India) Card
  • Aadhaar Card
  • Voter ID card of India
  • National Population Register issued letter with the name and new address

Why is it Important to Take Up Citibank Address Change Activity?

Your updated address ensures a seamless and continuous flow of communication between you and the bank. It also ensures that any urgent correspondence sent by the bank reaches you on time and you are aware at all times about your finances.

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Frequently Asked Questions About Citi Credit Card Address Change

  • ✔️Can multiple addresses be registered for Citibank credit cards?

    Multiple addresses can be registered with Citibank, as long as there is a permanent address with the bank, which has been validated by address proof. This permanent address is where all forms of communication will be sent.

  • ✔️How much time does it take to change the address on Citi credit card?

    Once you submit a request for the Citibank credit card address changes it goes through an approval process. Once the request is approved and documents are validated, it will reflect immediately.