RBI has made it mandatory to notify your credit card issuer about any change in address within six months of the move so that the same can be updated against your name. If you own a Citibank credit card and have switched your address recently, here is how you can change the address in your Citibank credit card.
If you own a Citibank credit card and wish to update your registered address with the bank, you can proceed to do so online. The steps that you need to follow are mentioned below:
Once the processing is complete, you will get a confirmation about the same.
Here is how an NRI Citibank customer can change the address online-
Once the processing is complete, you will get a confirmation about the same.
Apart from the online method, you can also change credit card addresses through an offline channel. Here is how to change the address on Citi credit card through offline mode-
You can visit your nearest Citibank branch and request a Citibank official to guide you through the process to change the registered address on your account. The bank representative shall then guide you with the correct address change process.
You can call the Citibank customer care on 1860 210 2484 and request the agent to change the address. The customer care executive would take it up and after verification, he/she will process your Citi credit card address change request.
You can also write a letter to Citibank stating the change in registered address and send it to Citibank, N.A., PO Box 4830, Anna Road Post Office, Chennai, PIN- 600002, Tamil Nadu, India. Don’t forget to attach a copy of your new address proof along with the letter.
Now that you know how to change the address of your Citi credit card, here is the list of documents you would require as proof for your new address-
Your updated address ensures a seamless and continuous flow of communication between you and the bank. It also ensures that any urgent correspondence sent by the bank reaches you on time and you are aware at all times about your finances.
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Multiple addresses can be registered with Citibank, as long as there is a permanent address with the bank, which has been validated by address proof. This permanent address is where all forms of communication will be sent.
Once you submit a request for the Citibank credit card address changes it goes through an approval process. Once the request is approved and documents are validated, it will reflect immediately.