If you have applied for a Citibank credit card and wish to track its application status, you can do so online or offline. Some of the easiest ways to check your Citibank credit card application status are: visiting the official bank website, calling Citi customer care, or visiting the nearest Citibank branch. Let’s take a quick glance at the different online and offline Citi credit card application status tracking methods.
Citi Credit Card Tracking: Online Methods
Citi Credit Card Tracking: Offline Methods
Via Citibank’s official website
Visiting a Citibank branch
Calling the Citibank customer care
To track your Citi credit card application status, you must keep the application reference number handy. The 11-digit application reference number is sent via SMS once the bank receives your application. It can take up to 48 hours for the number to reflect in the system; hence, it is advised to check your Citi credit card application status at least two days after applying.
You can check Citibank credit card application status online on Citibank's official website. Follow the steps mentioned below to check the application status of your Citi credit card:
Step 1: Visit Citibank’s official website.
Step 2: Under the ‘Menu’ tab, click on ‘Credit Cards’.
Step 3: Select ‘Track Application Status’.
Step 4: Once redirected, enter the registered mobile number and the application reference number.
Step 5: Click on ‘Submit’.
If you prefer the offline method of interaction or are unable to use Citibank’s website, you can choose either of the two methods mentioned below to track the Citibank credit card application status.
You can visit your nearest Citibank branch with a valid photo ID proof and your application reference number. You can provide the same to the bank representative and request guidance on checking your Citibank credit card application status.
You can also call (24x7 operational) Citibank credit card customer care number on 1860 210 2484 (local charges may apply) from anywhere in the country. If you are calling from outside the country, dial +91 22 4955 2484. Once connected, you can request to know your credit card application status by providing your Citibank application reference number and your registered mobile number.
A Citibank credit card application status check can reveal six primary status types. They are:
Approved: If your Citi credit card application status shows ‘approved’, it means that Citibank has processed your request and signed off on it. As such, you would receive your new Citibank credit card soon.
Disapproved: A ‘disapproved’ Citi online credit card application status means that your credit card request has been rejected. This happens when your profile does not meet the eligibility criteria set by Citibank. While the bank may or may not provide details regarding the matter, you can reach out to the customer care helpline for additional information regarding the matter.
Dispatched: Citi credit card application status check shows ‘dispatched’ when the approved Citi card application is on its way to you. You would be notified by message when your credit card is dispatched with the tracking information and/or expected delivery date and time.
In progress: If you check your Citi credit card application status and get an ‘in-progress’ status, it implies that the bank is still analysing and reviewing your credit card application.
On-hold: The credit card application status for Citibank could read as ‘on-hold’ if the bank has reviewed your application but requires further documentation or information from you. The bank will reach out to you in such an event.
No Records Found: This message is displayed in case you enter inaccurate information to track your Citi credit card’s application status, including an invalid mobile number or application reference number.
You can check your Citi credit card status online through the Citibank website or offline by calling Citibank customer care or by visiting a Citibank branch.
Usually, it takes approximately 20 days for a new Citi credit card application to be processed.
The following actions can help you to increase the chances of getting your Citi credit card approved:
Paying your credit card bills on time
Ensuring a regular source of income
Checking your credit report regularly for any mistakes
Maintaining a low credit utilisation ratio
Applying for a Citi credit card that suits your credit profile
Maintaining old credit card accounts
No, you cannot change your shipping address after submitting the Citi credit card application form.
Yes, you can apply for another credit card with a different credit card issuing company while your Citi credit card application is still being evaluated. However, if you want to apply for another Citi credit card, then you must wait for 3-6 months.
Yes, you can reapply for a Citi credit card in case your application gets rejected. However, you must wait for 3-6 months before reapplying.