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Citi Credit Card PIN Generation

The Citi credit card PIN is a 4-digit combination that needs to be entered into the system every time the credit card is used for a transaction at a merchant shop or online. What the number essentially does is it adds a layer of security to your card and prevents from misusing it, as the PIN is known only by you. When you enter the number, it matches your card with the PIN and authenticates your transaction, and release the amount from your credit card balance.

After receiving your Citi bank credit card, it is mandatory to generate Citi credit card PIN. Only after the successful creation of the PIN, your Citi credit card will be activated and will be ready for transactions.

How to Generate Citi Credit Card PIN?

You can generate Citi credit card PIN online or offline based on your preference and convenience. There are several methods to create a PIN for Citi credit cards. These include-

  • Citi bank credit card PIN generation through ATM
  • Citi credit card PIN generation through net banking
  • Citi bank credit card PIN generation through IVRS

Citibank Credit Card PIN Generation Through ATM

To set a PIN for a Citi credit card, you need to follow the steps mentioned below-

  • Visit a Citibank ATM near you and insert the credit card in the ATM slot
  • Choose your preferred language to initiate the Citi credit card PIN set up process
  • Click on the option ‘create PIN using OTP’
  • Authorise the process with the OTP sent to your registered mobile number
  • Now, generate PIN for Citi credit card by registering a 4-digit combination of your choice
  • Re-enter the Citi credit card PIN chosen by you
  • Click on ‘Submit’

Once submitted, you will receive a message from the bank stating that your Citi card PIN generation process is complete now.

Citi Credit Card PIN Generation Through Net Banking

Citi credit card PIN generation and activation process can be done using the Citibank Online portal. The steps to follow for Citi credit card new PIN generation through your net banking account are mentioned below-

  • Visit the Citibank net banking portal
  • Under the‘ Credit card’ section click on ‘Change PIN’
  • Now authorize using the sent OTP to your registered mobile number and click on ‘Continue’
  • Now, generate PIN for Citi credit card by registering 4-digit number combination of your choice
  • Re-enter the Citi credit card PIN chosen by you
  • Click on ‘Submit’

Once submitted, you will receive a message from the bank stating that your Citi card PIN generation process is complete now.

Citibank Credit Card PIN Generation Through IVRS

Citi credit card PIN setup can also be done by using the IVRS service. You need to follow the steps mentioned below to generate Citi credit card PIN through IVRS.

  • Dial the Citibank customer care helpline number i.e. 1860 210 2484 or 022 4955 2484
  • Once connected, input your Citi credit card number when asked
  • Select the option for Citi card PIN change
  • Input your registered Date of Birth
  • Authorise the process through the OTP sent to your registered mobile number
  • Now, generate PIN for Citi credit card by registering 4-digit number combination of your choice

How to Do Citi Credit Card PIN Change?

There are two ways through which you can change the PIN of your Citibank credit card, through Net banking or an ATM.

Citi Credit Card PIN Change through Net Banking

Like PIN generation, you can also change the PIN using the net banking service. Follow the below-mentioned steps to change Citi credit card PIN through Online banking-

  • Visit the Citibank net banking portal
  • Under the ‘Credit card’ section click on ‘Change PIN’
  • Now authorize using the sent OTP to your registered mobile number and click on ‘Continue’
  • Now, generate a new PIN by entering a 4-digit combination of your choice
  • Re-enter the PIN chosen by you
  • Click on ‘Submit’

Once submitted, you will receive a message from the bank stating that the Citi credit card PIN change is complete now.

Citi Credit Card PIN Change via ATM

Follow the below-mentioned steps to change your Citi credit card PIN through ATM-

  • Visit a Citibank ATM near you and insert the credit card in the ATM slot
  • Choose your preferred language to initiate the Citi credit card PIN set up process
  • Enter your current credit card PIN
  • Now click on the ‘change PIN’ option
  • Authorise the process with the OTP sent to your registered mobile number
  • Now, change your credit card’s PIN by entering a new 4-digit combination of your choice
  • Re-enter the PIN chosen by you
  • Click on ‘Submit’

Once submitted, you will receive a message from the bank stating that the Citi credit card change is complete now.

Points to Remember to Ensure the Safety of Your Citi Credit Card PIN

To prevent the misuse of your Citibank credit card, you must ensure the safety of your PIN. Mentioned below are a few key points that you need to keep in mind to ensure the safety of your card:

1. Check your credit card statement every month

2. Be present when your card is swiped

3. Check for the safety and authenticity of the websites on which you are transacting online

4. Do not share your Citi credit card details with anyone

5. Do not save your Citi credit card details on merchant websites

6. Do not write your Citi credit card PIN anywhere

Frequently Asked Questions

  • ✔️How do I get Citi credit card PIN?

    Your Citibank credit card PIN needs to be generated once you get your credit card. You can generate Citi credit card PIN using net banking services, IVRS, or by visiting an ATM.

  • ✔️Do online transactions require a Citi credit card PIN?

    Yes, you always need to authenticate the transaction through your credit card PIN while making any online transaction. 

  • ✔️How to generate a new PIN for an existing Citi credit card?

    You can generate a new PIN for an existing card, through net banking. Login using your credentials, and under credit cards, select the ‘Change PIN’ option. You can also change your PIN from an ATM by placing your card in the slot and selecting the ‘Change PIN’ option on the display.