Citi Credit Card PIN Generation

✓ Fast Processing ✓ Great Discounts & Offers ✓ Easy EMI Facility | Apply for Credit Card from Citibank now!

How to Generate Citi Credit Card PIN

When it comes to Citi credit card PIN generation, there are multiple ways of going about it. As per your preference, you could opt to generate your PIN through online as well as offline ways. Below listed are some of the common methods:

1. Via ATM

If you prefer to generate your PIN through the offline mode, this method is ideal for you. Here’s what you would have to do for Citibank credit card pin generation through an ATM.

 

  • Step 1: Visit a Citibank ATM and insert your credit card in the card slot.

  • Step 2: Select the language you prefer and proceed to initiate the Citibank credit card PIN generation process.

  • Step 3: Click on the ‘Create PIN using OTP’ option.

  • Step 4: Enter the OTP that you receive on your registered mobile number and proceed.

  • Step 5: You will now be required to enter a 4-digit number of your choice. Enter it and proceed.

  • Step 6: You will then be asked to re-enter your chosen PIN.

  • Step 7: Once you’ve done it, click on ‘Submit’.

You will receive a message on your registered mobile number confirming the completion of the process.

2. Via Net Banking

Alternatively, if you prefer to set your Citi credit card PIN through the online mode, the process you must follow is listed down below.

 

  • Step 1: Log into your Citibank credit card netbanking account.

  • Step 2: Next, choose the ‘Change PIN’ option under the ‘Credit Card’ section.

  • Step 3: You will receive an OTP on your registered number. Submit the OTP & click on ‘Continue’.

  • Step 4: Now, enter a 4-digit number of your choice to set as your Citi credit card PIN.

  • Step 5: Re-enter the chosen PIN once again and click on ‘Submit’.

You will receive a message on your registered mobile number stating that the process is complete.

3. Via IVRS

IVRS, short for Interactive Voice Response System, is an automated telephonic assistance system that can be used to avail a number of credit card-related services. You can use IVRS to generate and set a PIN for your Citi credit card as well. Here’s what you would have to do.

 

  • Step 1: Call the Citibank Credit Card customer care number at 1860 210 2484 or 022 4955 2484.

  • Step 2: You will be asked to enter your Citibank credit card number.

  • Step 3: Once you’ve entered the card number, select the Citi card PIN change option.

  • Step 4: Enter your date of birth.

  • Step 5: Enter the OTP sent to your registered mobile number.

  • Step 6: Complete the Citi credit card PIN setup by entering a 4-digit code of your choice.

4. Via Website

  • Step 1:Visit here for Citi PIN change via the official bank website.

  • Step 2:Select the appropriate details such as your card type, card number, credit card CVV number, and your date of birth.

  • Step 3: Click on ‘Proceed’.

  • Step 4:Enter the OTP sent to your registered mobile number.

  • Step 5:Once the information you have entered is authenticated, you can proceed to generate your Citibank credit card PIN.

How to Change a Citi Credit Card PIN

In case you forget your Citi credit card PIN or want to change it, you can simply choose to reset the PIN via any of the below mentioned methods.

1. Via Net Banking

This is one of the easiest ways for Citi credit card PIN change. Let’s take a look at what you would have to do.

 

  • Step 1: Log into your Citibank netbanking account.

  • Step 2: Click on the ‘Change PIN’ option under the ‘Credit Card’ section.

  • Step 3: Enter the OTP received on your registered mobile number in the relevant field and click on ‘Continue’.

  • Step 4: Specify a 4-digit number of your choice to set as Citi credit card PIN and re-enter it in the relevant field.

  • Step 5: And finally, click on ‘Submit’.

You will receive a message on your registered mobile number stating that the Citi credit card PIN change process is now complete.

2. Via ATM

Alternatively, you can also choose to initiate the Citibank credit card pin reset via an ATM. Let’s take a look at the process that you would have to follow for the same:

 

  • Step 1: Visit the nearest Citibank ATM and insert your credit card in the card slot.

  • Step 2: Select the language you prefer.

  • Step 3: Initiate the Citibank credit card PIN setup process.

  • Step 4: Enter your credit card PIN.

  • Step 5: Click on the ‘Change PIN’ option.

  • Step 6: Enter the OTP sent on your registered mobile number and proceed.

  • Step 7: Enter a new 4-digit code of your choice.

  • Step 8: You will then be asked to re-enter your chosen PIN.

  • Step 9: Once you’ve done it, click on ‘Submit’.

You should receive a message from the bank on your registered mobile number stating that the Citi credit card PIN change process is complete.

Safety Precautions for Citi Credit Card PIN Generation

When going through the Citi credit card PIN change process, you should always ensure that you follow certain safety precautions. This way, you can ensure that your PIN remains confidential and that no one else apart from you gets to know what it is. Here’s something that you can follow to ensure maximum safety:

 

  • Always be present when generating or changing the PIN through an ATM

  • Ensure that the Citibank netbanking portal is genuine and authentic before entering your user credentials to log in

  • Never share your credit card details with anyone

  • Never save your credit card details on your web browser or on merchant websites

  • Never write down your credit card PIN on any piece of paper.

FAQs on How to Generate Citi Credit Card PIN

  • ✔️Can I change my citi credit card PIN?

    Yes, you can change your Citi credit card PIN via netbanking, IVRS or by calling the bank’s customer care. 

  • ✔️How do I generate my Citi credit card PIN?

    Your Citibank credit card PIN needs to be generated once you get your credit card. You can generate a Citi credit card PIN via netbanking services, IVRS, or by visiting an ATM.

  • ✔️Do online transactions require a Citi credit card PIN?

    You need not always submit your credit card PIN to complete an online transaction. However, depending on the facility and credit card features offered by the bank, you might be asked to submit your PIN for security purposes in some cases. 

  • ✔️How can I generate a new PIN for my existing Citi credit card?

    You can generate a new PIN for an existing card through net banking. Login using your credentials, and under ‘Credit Cards’, select the ‘Change PIN’ option. You can also change your PIN from an ATM by inserting your card in the slot and selecting the ‘Change PIN’ option on the display.

  • ✔️Can I change my Citi credit card PIN at any bank’s ATM?

    No. The Citibank credit card pin reset must only be done at a Citibank ATM.

  • ✔️Is a one-time password required to change the PIN?

    Yes. For security purposes, cardholders are asked to authenticate their Citibank credit card pin generation request with a one-time password.

  • ✔️Can I generate a new credit card PIN if my card is blocked?

    No. You will first need to unblock your credit card by contacting the bank and then proceed to change the PIN.