Generate Citi Credit Card Pin Online

Citi Credit Card Pin Generation

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Citi Credit Card PIN Generation and Change

The Citibank credit card PIN is a four-digit number that you would have to enter each time you wish to make a transaction. And only if the PIN entered by you matches the one that you’ve set, the transaction would get authenticated. Since the credit card PIN is confidential and is something that’s known only to you, it adds an extra layer of security by acting as a deterrent to unauthorised use.

Now, when you receive your Citi credit card, you would have to first generate the PIN before you can go ahead with using your card. Until the time you go through the process of Citibank credit card PIN generation, your card would not get activated or be ready for use.

How to Generate Citi Credit Card PIN

When it comes to Citi credit card PIN generation, there are multiple ways of doing it. For instance, you could generate your PIN through the following ways -

Your netbanking portal

  • Through an ATM
  • Through the IVRS channel

Let’s take a quick look at the three different ways of Citi card PIN generation.

Citi Credit Card PIN Generation Through ATM

If you prefer to generate your PIN through the offline mode, this method is for you. Here’s what you would have to do to generate a Citi credit card PIN through an ATM.

  • Step 1: Visit a Citibank ATM and place your credit card in the card slot.

  • Step 2: Select the language that you prefer to transact in and proceed to initiate the Citibank credit card PIN generation process.

  • Step 3: Click on the ‘Create PIN using OTP’ option.

  • Step 4: Enter the OTP that you receive on your registered mobile number and proceed.

  • Step 5: You will now be required to enter a 4-digit number of your choice. Enter it and proceed.

  • Step 6: You will then be asked to re-enter your chosen PIN.

  • Step 7: Once you’ve done it, click on Submit.

You will receive a message on your registered mobile number confirming the completion of the process.

Citi Credit Card PIN Generation Through Net Banking

Alternatively, if you prefer to set your Citi credit card PIN through the online mode, the process that you would have to follow is listed down below.

  • Step 1: Log into your Citibank credit card netbanking account using your user credentials.

  • Step 2: Click on the ‘Change PIN’ option under the ‘Credit Card’ section.

  • Step 3: You would receive an OTP on your registered mobile number. Enter it and click on ‘Continue’.

  • Step 4: Now, enter a 4-digit number of your choice to set as your Citi credit card PIN.

  • Step 5: Re-enter the chosen PIN once again and click on ‘Submit’.

You will receive a message on your registered mobile number stating that the process is complete.

Citi Credit Card PIN Generation Through IVRS

IVRS is an acronym for Interactive Voice Response System. It is an automated telephonic assistance system that allows you to carry out several transactions like credit card balance check and more. You can use IVRS to generate and set a PIN for your Citi credit card as well. Here’s what you would have to do.

  • Step 1: Call the Citibank Credit Card customer care number - 1860 210 2484 or 022 4955 2484.

  • Step 2: You will be asked to enter your Citibank credit card number.

  • Step 3: Once you’ve entered it, select the Citi card PIN change option.

  • Step 4: Enter your date of birth.

  • Step 5: Enter the OTP that you’ve received on your registered mobile number.

  • Step 6: Complete the Citi credit card PIN setup by entering a 4-digit number of your choice.

How to change a Citi Credit Card PIN

There may be times when you might forget your Citi credit card PIN or you may simply want to change your PIN. Whatever the case may be, you can simply choose to reset the PIN by changing it through any one of the below two methods.

How to Reset Citi Credit Card PIN through Net Banking

This is one of the easiest ways to change the PIN of your Citi credit card. Let’s take a look at what you would have to do.

  • Step 1: Log into your Citibank netbanking account.

  • Step 2: Click on the ‘Change PIN’ option under the ‘Credit Card’ section.

  • Step 3: Enter the OTP received on your registered mobile number in the relevant field and click on ‘Continue’.

  • Step 4: Specify a 4-digit number of your choice to set as Citi credit card PIN and re-enter it in the relevant field.

  • Step 5: And finally, click on ‘Submit’.

You will receive a message on your registered mobile number stating that the PIN change process is now complete.

Citi Card PIN Change via ATM

Alternatively, you can also choose to do the Citibank credit card PIN reset through an ATM as well. Let’s take a look at the process that you would have to follow for the same.

  • Step 1: Visit the nearest Citibank ATM and place your credit card in the card slot.

  • Step 2: Select the language that you prefer to transact in.

  • Step 3: Initiate the Citibank credit card PIN set up process.

  • Step 4: Enter your credit card PIN.

  • Step 5: Click on the ‘Change PIN’ option.

  • Step 6: Enter the OTP that you receive on your registered mobile number and proceed.

  • Step 7: Enter a new 4-digit number of your choice.

  • Step 8: You will then be asked to re-enter your chosen PIN.

  • Step 9: Once you’ve done it, click on Submit.

You should receive a message from the bank on your registered mobile number stating that the PIN change process is complete.

Safety Precautions for Citi Credit Card PIN generation

When going through the Citi credit card PIN change process, you should always ensure that you follow adequate safety precautions. This way, you can ensure that your PIN remains confidential and that no one else apart from you gets to know what it is. Here’s something that you can follow to ensure maximum safety.

  • Always be present when generating or changing the PIN through an ATM.

  • Ensure that the Citibank netbanking portal is genuine and authentic before entering your user credentials to log in.

  • Never share your credit card details with anyone.

  • Never save your credit card details on your web browser or merchant websites.

  • Never write down your credit card PIN on any piece of paper. 

FAQs on Citi Credit Card PIN Generation

  • ✔️How do I get a Citi credit card PIN?

    Your Citibank credit card PIN needs to be generated once you get your credit card. You can generate a Citi credit card PIN using net banking services, IVRS, or by visiting an ATM.

  • ✔️Do online transactions require a Citi credit card PIN?

    Yes, you always need to authenticate the transaction through your credit card PIN while making any online transaction. 

  • ✔️How to generate a new PIN for an existing Citi credit card?

    You can generate a new PIN for an existing card, through net banking. Login using your credentials, and under credit cards, select the ‘Change PIN’ option. You can also change your PIN from an ATM by placing your card in the slot and selecting the ‘Change PIN’ option on the display.