Facing a blocked ICICI Bank credit card can be inconvenient. However, regaining access is simple! You can unblock your card quickly through internet banking or the ICICI Bank mobile app. The process is user-friendly and takes just a few minutes. Alternatively, you can contact customer service for assistance. Remember to keep your credit card details and registered mobile number handy. In most cases, your card will be unblocked immediately through online or mobile app methods.
Here’s how you can unblock your ICICI Bank credit card online:
Download and install the iMobile Pay app
Log in to the app using your User ID or registered mobile number and MPIN (Mobile Banking Personal Identification Number)
Once logged in, navigate to the ‘Card Services’ section
Within Card Services, look for options related to ‘Block/Unblock Credit Card’
Select 'Unblock' and choose the specific credit card you want to unblock if you have multiple cards
You might be required to provide additional information for verification purposes
Once confirmed, you'll likely receive an OTP on your registered mobile number
Enter the OTP to complete the process
Visit the ICICI Bank internet banking website
Log in using your User ID and password
Navigate to the ‘Credit Card’ section or a similar menu option
Locate the option for ‘Block/Unblock Credit Card’
Select ‘Unblock’
Pick the specific credit card you want to unblock in case of multiple cards
You might be required to provide additional information for verification purposes
Once confirmed, you'll likely receive an OTP on your registered mobile number
Enter the OTP to complete the process
If you’d like to unblock your credit card offline, here’s how you can do so:
Dial the ICICI Bank Credit Card customer care toll-free number: 1860-120-7777
You will likely be connected to an Interactive Voice Response (IVR) system
Follow the prompts to reach the section for blocking/unblocking cards.
You might need to press options for 'Credit Card Services' and then 'Unblocking Card'
Once connected to a customer service representative, explain your situation and request them to unblock your card
Keep your account information and other details handy for verification purposes.
Locate your nearest ICICI Bank branch. Branch timings can be fetched on the bank's website or mobile app
Carry a valid photo ID proof and your debit card or any other document linked to your account
Approach a customer service representative and inform them that you want to unblock your credit card
They will assist you with the process and might require you to fill out a form or provide a written request.
Yes, you can unblock your ICICI Bank credit card. You can initiate the process online or offline, depending on your preference.
To unblock an ICICI Bank credit card offline, you can speak to a customer care executive on the toll-free number 1860-120-7777. You can also visit the ICICI Bank branch office and request the same.
To start using the iMobile app, you must first download it to your smartphone. Select ‘Activate Now’ and verify using your registered mobile number. Once verified, you can log in using your Customer ID and password.
The following are some of the reasons why you may need to block your credit card:
The credit card has been compromised
If you used the card to withdraw cash from an ATM but did not receive the money
You were notified about a transaction but did not complete it
If you have lost your credit card
You may have to provide your credit card details, registered mobile number, and other additional information requested by the customer service representative.
The processing time can vary, but it's typically immediate for online and mobile app methods. Phone requests might take a little longer.
Contact ICICI Bank customer service for further assistance. They might require additional verification or handle specific situations.