To close the ICICI credit card, the customers can choose any of the below-mentioned options -
The credit cardholders will have to submit ICICI credit card cancellation requests online to initiate the process -
Visit the official website of ICICI bank
Log into your ICICI credit card netbanking account using your net banking account credentials.
Under ‘service request’, select ‘Deactivate ICICI credit card’
You will be redirected to a new page to enter all the mandatory details like card number, cancellation reason, etc.
Submit the form to initiate the ICICI credit card closing procedure.
The ICICI bank executive will contact you within three working days to discuss your ICICI credit card cancellation form. Once the details are duly discussed between the bank executive and cardholder, ICICI bank will cancel your ICICI credit card.
The ICICI credit cardholders will have to write an email from their registered email address to ICICI bank at customer.care@icicibank.com to discontinue ICICI credit card services. The mail content should mandatorily mention the following details -
Name of the ICICI credit card holder
Branch details
Account number
Credit card number
Type of ICICI credit card
Expiry of credit card
Reason for cancellation/ credit card deactivation
Registered mobile number
The ICICI bank executive will contact you within three working days to discuss your ICICI credit card cancellation form. Once the details are duly discussed between the bank executive and cardholder, ICICI bank will cancel your ICICI credit card.
The customers can also opt for customer care services for ICICI credit card closure. They can contact the ICICI credit card customer care centre between 7 am -9 pm. The customer care executive will ask for certain credit card information like card number, cancellation reason, etc, to process your ICICI bank credit card close request.
ICICI Credit Card Toll-Free Number |
1800-1020-123 |
ICICI Credit Card Customer Care |
022-3366-7777 |
The ICICI bank credit cardholders can also submit a written request form to close ICICI credit card. The request form can be submitted or couriered to the respective ICICI bank branch or ICICI headquarters.
Following details should be mandatorily mentioned in the written request form to close ICICI credit card -
Name of the credit card holder
Branch details
Account number
Credit card number
Type of ICICI credit card
Reason for cancellation/ deactivation of the credit card
Registered mobile number
The credit cardholders will have to contact the ICICI customer care services at 1800-1020-123 /022-3366-7777 to deactivate the ICICI credit card. The care executive will ask some information based questions to authenticate the credit cardholder's identity and initiate the ICICI credit card deactivation process.
There are a few pointers the credit cardholder should keep in mind before initiating the ICICI credit card closing procedure -
No Dues - The bank will not proceed with your ICICI bank credit card close request until the customer clears off outstanding bills.
Avoid Transactions - ICICI bank will revoke your ICICI credit card closure request if the credit cardholder continues to make transactions during the cancellation process.
Deactivate Auto Debit Feature -If you have linked your credit card to pay your periodic bills under the auto-debit feature, unlink your credit card before closing your ICICI credit card
Redeem Rewards - Claim and redeem your credit card reward points before you close your ICICI bank credit card.
Documentation - Once your ICICI bank cancels credit card request is approved, ensure that the bank provides you with an official letter stating that your credit card services are closed.
Additional Charges - Ensure that the bank does not charge any amount under maintenance, interest, etc., after the prescribed closure date.
There are a few consequences/ cons of closing an ICICI credit card like -
Hike in Credit Usage Ratio - Customers who do not own a credit card have a low credit limit. Complete or maximum utilisation of credit limit will lead to a high credit utilisation ratio, thus affecting the individual's credit score.
No EMI Purchase - The customers will not be able to make lump-sum purchases without exhausting their monthly budget. The credit card offers an EMI facility that enables the cardholder to pay minimal amounts every month on lump-sum purchases
No Rewards - The cardholder will not be able to enjoy exclusive discounts, services, and redeemable rewards without an ICICI credit card.
There are four ways to close an ICICI credit card - Online request form, Email, Customer care centre, Written request form.
To cancel an ICICI credit card online, the customer can either write a mail to ICICI bank or submit an online request form via their net banking account.
You can reactivate their ICICI bank credit card by visiting the closest branch office or contacting ICICI credit card customer care. The bank executives will ask you to complete certain formalities and will reactivate your card.
The bank holds power to take any action against any inappropriate activity or transaction made by the credit cardholder; however, the bank notifies the account holders regarding their decision before its implementation.
You cannot redeem your rewards after you cancel your ICICI credit card.