SBI has several security measures in place to prevent fraudulent transactions on credit cards. The bank allows customers to block their cards if they are misplaced or stolen. This is one of the primary security tools used to safeguard them against unauthorised transactions and hefty losses. However, if you find the misplaced card, you might want it unblocked to continue transactions.
Sometimes your SBI credit card may be blocked by the bank because of suspicious activity on the card, missed consecutive payments, or an exhausted credit limit. No matter the reason, it is important to know how to unblock your SBI credit card. To make this process easier, SBI offers allows you to unblock credit cards online and offline. We cover all these ways of unblocking your SBI credit card below.
If you prefer offline channels of redressal, you’ll be happy to know that SBI offers quite a few offline ways to unblock your credit card. Here’s a list of the ways you can unblock an SBI credit card offline:
You can call the SBI card helpline to reactivate your temporarily blocked card. To get in touch with the SBI credit card customer care helpline simply dial any of the following numbers from your registered phone number:
1860-180-1290
1860-500-1290
39020202 (prefix applicable STD city code)
When you call the customer care number, you will be asked to authenticate your identity by providing certain important information like your card PIN, DOB, etc.
You can write an application addressing SBI’s Customer Care Service Manager and mail it to the following address:
Manager-Customer Services
SBI Cards & Payments Services Ltd,
DLF Infinity Towers, Tower C, 12th Floor,
Block 2, Building 3, DLF Cyber City,
Gurgaon - 122002, Haryana, India.
Along with the unblocking request, make sure you cover the details of your blocked card in the letter.
Alternatively, you can head over to the nearest SBI bank branch and put in a request for card reactivation. However, you might have to explain why the card was blocked and then place a request stating that you would like to unblock your credit card.
In most cases, when you block your SBI credit card, you receive a notification about the same. If you haven't received any such information, you can call up the SBI customer care number to unblock your Credit Card or visit a nearby SBI branch. When you use a blocked card, all your transactions will be declined. The card would also not be accepted at an ATM.
You can activate your SBI card in the following 3 ways: First,visit SBI’s card website, navigate to the credit card section and click on the credit card that you would like to activate. You could also email SBI at sbicard.com/email to activate your credit card. Additionally, you can also contact SBI’s customer care to activate your credit card.
You can unblock your SBI credit card in several ways. You can call SBI’s customer care support, write to the Customer Service Manager, visit the SBI card portal online or visit the nearest SBI branch.
To unblock your credit card online, you have to visit the SBI credit card page. Then, log in using your credentials and navigate to ‘requests’ and then ‘card activation’ on the left side of the panel. Finally, click on the card you want to unblock.
No. There is no extra charge to block your SBI Credit Cards.
You can unblock your SBI credit card by visiting your home branch and putting in an unblocking request. You will also have to provide details as to why the card was blocked and why you want it to be unblocked.