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Yes Bank Credit Card Customer Care

**Disclaimer: Yes Bank is not a Finserv MARKETS partner. Offers would be from partner Banks/NBFCs only

Yes Bank is one of the country's best-performing private sector banks, giving retail and business banking clients reasonable interest rates, credit lines, loans, and credit card offerings.

Possessing a Yes Bank Credit Card entitles you to substantial discounts on shopping, eating, and gasoline waivers, among other things. Along with the amazing offers, you get instant assistance regarding any query related to your credit card with the help of Yes Bank credit card customer care at 18001031212 (Toll-free). The Yes Bank credit card customer care number is available 24/7.

Besides this Yes Bank credit card toll-free customer care number, there are other contact details as well that you must be aware of.

18001036000

For the YES FIRST exclusive credit card

18001031212

24/7 (Toll-free)

18002000

Toll-free (8 A.M to 8 P.M)

+91 22 6121 9000

Toll-free

+12249350000

For overseas customers

Different Modes to Contact Yes Bank Credit Card Customer Care

You can reach out to Yes Bank customer care for credit card queries online and offline.

1. Contact the YES Bank Credit Card Customer Care via Social Media

Social media is one of the essential modes to reach out to someone. You can use any of the social media platforms to contact the Yes Bank credit card customer care that are listed below:

Facebook

https://www.facebook.com/YESBANK/

Instagram

https://www.instagram.com/yes_bank/?hl=en

Twitter

https://twitter.com/yesbank

 

2. Contact the YES Bank Credit Card Customer Care via Email

You may also send an email to the Yes Bank credit card customer care email id about the issue or anything else related to your credit card.

Customer Care

yestouchcc@yesbank.in

Grievance Department

head.grievanceredressal@yesbank.in

Nodal Officer

principal.nodalofficer@yesbank.in

YES Prosperity Credit Cards

mailto:yestouchcc@yesbank.in

YES FIRST Credit Cards

yesfirstcc@yesbank.in

 

3. Official Website

You can also visit the bank’s official website https://www.yesbank.in/ and fill a complaint form. The bank will contact you further.

4. Call the 24x7 YES Bank Credit Card Customer Care Number

There are several Yes Bank customer care helpline numbers for the Indian residential customers as well as for its overseas customers. You may use any of it to reach out to the Yes Bank credit card customer care.

Some of the customer care numbers are mentioned below:

18001031212

24/7 (Toll-free)

18002000

Toll-free (8 A.M to 8 P.M)

+91 22 6121 9000

Toll-free

18004190600

Reward points queries

02250919800

Corporate queries

02265079800

Corporate queries

+12249350000

Overseas customers

 

5. Send an SMS to the YES Credit Card Customer Care

An SMS is another offline mode to contact the Yes Bank credit card customer care. You may send an SMS to the numbers that are provided by the bank to get help.

Customer Care

9552220020 (SMS ‘HELP’ space <CUST ID>)

Grievance Department

02239489373

To Block the Card

SMS BLKCC space last 4 digits of the card number to 9840909000

 

6. Write to YES Bank Credit Card Customer Care

Sending a letter to the corporate office of the Yes Bank can also address your query. You can use the address that is given below to send a letter:

  • Corporate Headquarters Address: Yes Bank House, Off Western Express Highway, Santacruz (East), Mumbai - 400055
  • Northern Regional Corporate Office: Yes Bank Limited, 48, Nyaya Marg, Chanakyapuri, New-Delhi - 110021

 7. Yes Bank Branch

You also have an option to visit your nearest branch of Yes Bank and seek help from officials. 

Yes Bank Credit Card Customer Care Details (City-Wise)

Here is the list of city-wise Yes Bank credit card customer care contact numbers:

Lucknow

52239489373

Chandigarh

17239489373

Ludhiana

16139489373

Delhi NCR

01139489373

Mumbai

02239489373

Patna

061239489373

Diphu

367139489373

Miao

380639489373

Visakhapatnam

89139489373

Tirupati

87739489373

Vijayawada

86639489373

Ahmedabad

079 2658 6718, 079 2658 2357

Bengaluru

080 2227 5629, 080 2221 0771

Bhopal

0755 2573 776, 0755 2573 772

Jaipur

0141 5101 331, 0141 5107 973

Chennai

044 2539 5963, 044 2539 9159, 044 2539 9170

Hyderabad

040 2324 3970, 040 2321 0013

 

Yes Bank Credit Card Customer Care Number for International Customers

Here is the table containing the Yes Bank credit card helpline numbers for overseas users:

+12249350000

Overseas customers

18333800149

USA

18334910559

Canada

800048915

UK

800035702510

UAE

 

Yes Bank Credit Card Redressal System

There are three levels of the Yes Bank credit card redressal system, which are listed below: 

First Level

Visit the Branch

You can go to the bank’s branch and file a complaint in the complaint register. This registration is offered at all of their locations.

Meet the Branch Manager

Contact the Branch Manager of the closest branch in your city and explain the situation. He/she will listen to your query and provide a solution accordingly.

Browse the Website

You may register your complaint by accessing the official website of the bank https://www.yesbank.in/ and by filling a complaint application form.

Contact the Customer Care

You can use a customer care contact number or email id to get in touch with the bank and lodge a complaint.

Second Level

If you are not satisfied with the solution provided by the first level, you may contact their Grievance Redressal Officer at head.grievanceredressal@yesbank.in. 

Third Level

Lastly, you can reach out to the Nodal Officer by email at principal.nodalofficer@yesbank.in. Contact information for the Principal Nodal Officer is available at all of their branches and on their website.

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FAQs on Yes Bank Credit Card Customer Care

FAQs on Yes Bank Credit Card Customer Care

If you want to block your card, want to know about offers or any other assistance related to your card, you can contact the Yes Bank credit card customer care. 

✔️How can I check my Yes Bank credit card toll-free number?

The bank has issued a 24/7 toll-free number 18001031212, which can be used by anyone in India to call the Yes Bank.

✔️Can I call the Yes Bank helpline number to redeem my Yes Bank credit card reward points?

You can call 18004190600 to ask anything related to your reward points.