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Want to Update Mobile Number for your Credit Card? Here's how to do it

By Finserv MARKETS - Nov 15,2021
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Change mobile number in RBL credit card

From online classes to online transactions, the digital platform has made human lives more convenient and time-saving. However, to ensure security and safety, customers’ information must be correct. In case a customer wishes to change any personal detail, banks offer facilities to update personal detail.

Mobile number is one of the crucial details for financial instruments. From transaction details to OTPs, everything is shared on the registered mobile number by the banks. Therefore, customers must share the right mobile number or update mobile number for credit cards in their respective bank accounts.

How to change mobile number in SBI credit card

To change the mobile number in an SBI credit card, the customer can opt for either an online process or an offline process.

Change the mobile number in SBI credit card online on the SBI official portal

  1. Visit the official website of SBI and log into the account for a credit card.
  2. Click on ‘My profile. Select the ‘quick contacts’ option.
  3. The portal will ask to update the mobile number. Enter the new mobile number to change the mobile number in the SBI credit card.
  4. The customer will receive OTP on a new registered mobile number.
  5. Enter the OTP and click submit.

The mobile number will be updated on the SBI credit card.

Change the mobile number in SBI credit card online on SBI mobile app

  1. Download the SBI card mobile app and log into the credit card account.
  2. Select the ‘my profile’ tab under the menu option on the top of the screen.
  3. The edit option will be displayed on the screen near the mobile number option.
  4. Enter the new mobile number and generate OTP for authentication.
  5. Enter OTP and click submit.

The mobile number will be updated on the SBI credit card.

Change the mobile number in SBI credit card offline

To change the mobile number in the SBI credit card offline, customers should visit the SBI branch and ask the support executive for a mobile number update form. Fill the form with the necessary details and a new mobile number. Attach the documents for verification purposes and submit them. The bank takes approximately seven days to update the mobile number for credit cards.

How to change mobile number in Axis bank credit card

To change the mobile number for Axis bank credit card, the customer can choose either the online or the offline option.

Change the mobile number in Axis bank credit card online on the official portal

  1. Visit the official website of Axis bank and log into the credit card account.
  2. Click the ‘contact details’ option under the services option.
  3. On the next page, customers can see the update mobile number option to change mobile number in axis bank credit card.
  4. Enter the new mobile number, the customer will then receive the OTP.
  5. Enter the OTP and click submit. The portal will confirm the request to change the mobile number in Axis bank’s credit card.

Change the mobile number in the Axis bank credit card online through the mobile App.

  1. Download the official app of Axis bank and log into the credit card account
  2. Go to the ‘contact details’ page under the services option.
  3. The customer can update the mobile number on the next page.
  4. The app will generate OTP for verification purposes.
  5. Enter the OTP and click submit.

The app will update mobile numbers within minutes for customers.

Change mobile number for axis bank credit card offline

To change the mobile number for an Axis bank credit card offline, customers should visit the Axis bank branch and ask the support team to update the mobile number. Bank will ask the customer to fill the form with the necessary details and a new mobile number. Attach the required documents for verification purposes and submit them. The bank takes 3-5 days approximately to update the mobile number for credit cards.

How to change mobile number in Citibank credit card

To change the mobile number in Citibank credit card, the customer can choose either the online or offline option.

Change the mobile number in Citibank credit card online on the official portal

  1. Go to the official portal of Citibank and enter Citibank credit card login credentials.
  2. Select the ‘credit card’ option under the ‘banking’ tab.
  3. ‘Update contact details’ option will be displayed on the screen.
  4. After selecting the ‘edit’ option, the customer will have to select the account number to generate OTP.
  5. The OTP will be sent to the old registered mobile number. Enter the OTP and select the ‘authorise changes’ tab.
  6. The customer can now edit their details. Select edit contact details and enter the new mobile number.
  7. Select the ‘confirm’ option at the bottom to complete the process.

The portal will update the mobile number for the customer in minutes.

Change mobile number for Citibank credit card offline

To change the mobile number for the Citibank credit card, the customer will have to visit the Citibank branch and fill a ‘letter of request’. The bank will automatically update the mobile number after verification and link it to the credit card account. To confirm and eliminate errors, the bank will send an SMS to the old registered mobile number regarding the update.

How to change mobile number in RBL credit card

To change the mobile number in the RBL credit card, the customer can choose either the online or offline option.

Change the mobile number in RBL credit card online on the official portal

  1. Open the official portal of RBL bank. Under the net banking option, the customer will have to log in with their credit card credentials.
  2. Select the ‘update mobile number’ option. On the next page, enter the new mobile number.
  3. The portal will ask to re-enter mobile for confirmation.
  4. Click submit, the portal will update the mobile number.

The mobile number will be updated on the portal in minutes.

Change the mobile number in the RBL credit card offline

To change the mobile number in the RBL credit card, the customer will have to visit the nearest RBL branch and fill a ‘request form’. After submitting the form to the bank, the bank will verify all the details for the procedure. The entire process of verification and update takes approximately 6-7 working days in RBL bank.

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Bajaj Finserv Direct Limited ("BFDL") is primarily engaged in distribution of financial products and services through its digital platform (“Bajaj Finserv MARKETS”) and inter alia renders services of customer acquisition, providing preliminary credit support activities, fulfilment services and post-acquisition customer services to Banks, NBFCs, HFCs. BFDL is also a registered Corporate Agent (Composite) under valid IRDAI registration number: CA0551 valid till 10-Apr-2024 for solicitation and servicing of Insurance Products. Registered Office: Bajaj Auto Limited Complex, Mumbai – Pune Road, Akurdi, Pune – 411 035 CIN: U65923PN2014PLC150522