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How to Claim Travel Insurance Online?

By Finserv MARKETS - Jun 3,2019
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how to claim travel insurance online?

When we buy travel insurance, we hope that we wouldn’t have to make any claims. However, life is unpredictable and things can go awry in a matter of minutes. Whether you fall sick during your trip or your flight gets cancelled, a travel insurance claim can compensate for the monetary losses suffered. While claiming online is a simple process, it can seem like a mammoth task especially when you are dealing with a stressful situation. Follow these simple steps to claim your policy online successfully: –

Tips to claim travel insurance online:

  • Keep your insurance documents handy
  • Read your insurance policy document carefully
  • Be mindful of policy limitations
  • Gather enough evidence to support your claim
  • Furnish the necessary documents and details
  • Keep other policies also handy
  • Apply for a claim online and intimate your insurance company at the earliest

1.Keep your insurance documents handy 

When you are travelling, it is advisable to keep your insurance documents with you. In case you need to make a claim, you would have to furnish your policy details.

2.Read your travel insurance policy

Make sure to read your insurance documents carefully before filing for a claim. Go through the coverage terms and proceed to file a claim only if the situation is within the purview of your travel insurance coverage.

3.Be mindful of policy limitations

All policies have certain limitations that will not be covered. For e.g. pre-existing illnesses are not covered by most insurance providers. So make sure to check the policy limitations before applying for a claim.

4.Gather enough evidence to support your claim

All travel insurance companies ask for receipts as proof of the monetary losses incurred. So make sure to keep all the receipts of the meals, medicines, and tickets purchased in case of flight delay or trip curtailment before filing a claim. Digital payments prove to be quite helpful in such cases.

5.Furnish the necessary documents and details

You will be required to provide the exact details of the incident to your insurance company and take authorization for the expenses. If any of the belongings have been stolen or if you become a victim of any crime, you need to register a police complaint about the same and present a copy to your insurance provider. Without the FIR copy, your insurer may not be able to authenticate your claim.

6.Keep other policies also handy

If you have medical insurance that covers health emergencies during travel, make sure to keep it handy along with your travel insurance policy, you would need to file a claim with your health insurance provider first and then with your travel policy provider.

7.Apply for a claim online and intimate your insurance company at the earliest

If you are faced with any loss or tragedy, file for a claim online and inform your travel insurance company immediately. The earlier you file a claim, the higher are the chances of successful claim reimbursement. Check the time limit for filing a claim in your policy wordings.

Make sure to follow these steps to file a hassle-free claim Besides these tips, you can simplify the claim process further by opting for the policy. Thanks to exclusive benefits like in-house claim settlement, 24×7 claim assistance and dedicated online claim portal, making a travel insurance claim was never this easy. To buy or know more about Bajaj Allianz travel insurance visit Finserv MARKETS.

Finserv MARKETS, from the house of Bajaj Finserv, is an exclusive online supermarket for all your personal and financial needs. Loans, Insurance, Investment, and exclusive EMI store, all under one roof- anytime, anywhere!


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Bajaj Finserv Direct Limited ("BFDL") is primarily engaged in distribution of financial products and services through its digital platform (“Bajaj Finserv MARKETS”) and inter alia renders services of customer acquisition, providing preliminary credit support activities, fulfilment services and post-acquisition customer services to Banks, NBFCs, HFCs. BFDL is also a registered Corporate Agent (Composite) under valid IRDAI registration number: CA0551 valid till 10-Apr-2024 for solicitation and servicing of Insurance Products. Registered Office: Bajaj Auto Limited Complex, Mumbai – Pune Road, Akurdi, Pune – 411 035 CIN: U65923PN2014PLC150522