Benefits with this Service package

Frequently Asked Questions

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Q1. I have received the voucher. Can I give it to someone else?

A1.

The offer is non-transferable, and no two offers can be clubbed together.

Q2. My voucher can only be used online but it shows up as invalid. What should I do?

A2.

Please call our Concierge on 9511948588. Lines are open from Monday to Friday between 10:30 am & 6:30 pm & on Saturday 10 am to 2 pm, excluding public & bank holidays. You can also write to us at helpdesk@4mm.co.in.

Q3. My voucher can only be used online but it shows up as consumed. What should I do?

A3.

Please call our Concierge on 9511948588. Lines are open from Monday to Friday between 10:30 am & 6:30 pm & on Saturday 10 am to 2 pm, excluding public & bank holidays. You can also write to us at helpdesk@4mm.co.in.

Q4. My vouchers are expired, what should I do?

A4.

The emphasis is always on redeeming the vouchers during the validity period. Extension of validity is not possible.

Q5. Can I use my vouchers online?

A5.

Yes, All the vouchers can be used online only after submitting all the required details at the offer website. (Microsite Link)

Q6. How many times can a voucher be used?

A6.

Each voucher can be redeemed only once and the benefits cannot be carried forward.

Q7. Is there a physical voucher?

A7.

That is the beauty of our vouchers. The one thing that no one forgets when they go out is their phones and these instant vouchers are always handy with you in your Whatsapp/Email/SMSs. Since there is no need to carry any additional physical voucher.

Q8. The amount is debited from my account however, the order is not successful.

A8.

Do not worry! Your money is safe. In such instances, the orders are usually processed within 24 hours. If we have received the amount and the order does not get processed, the amount is reversed back to your account within 3-5 working days.

Q9. I have not received my vouchers yet.

A9.

Please call our Concierge on 9511948588. Lines are open from Monday to Friday between 10:30 am & 6:30 pm & on Saturday 10 am to 2 pm, excluding public & bank holidays. You can also write to us at helpdesk@4mm.co.in.

Q10. I want to return/cancel a voucher I purchased.

A10.

Unfortunately, these are non-returnable vouchers.

Q11. What is the Validity of the Gift Vouchers?

A11.

The validity of each Gift Voucher varies from brand to brand and can be between 3 months to 12 months. For the exact validity, please refer to your Voucher Email or SMS.

Q12. How can I use my voucher?

A12.

Post successful payment User will receive the Vouchers Booklet with Unique Access Code. User have to Login/Register at (Micro Site Link) to redeem the vouchers.

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