SECURE

YOUR PHONES & LAPTOPS

50

LAKH PLUS

Claims Settled

300

PLUS

Brands Covered

7K

Plus

Average Savings

About CPP FoneSafe

CPP FoneSafe is unique protection service that ensures complete security of your mobile, tablet or laptop

CPP FoneSafe Features

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Screen Protection

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Data Safeguard

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Covers Liquid Damage

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Lost Device Tracking

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24x7 Helpline

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Virus Protection

What is Covered for

Mobile

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    • Touch Display
    • Motherboard
    • PCB
    • Speaker
    • Camera
    • Mic
    • Ringer
    • Front Assy
    • Vibrator
    • Receiver
    Mobile
    • Motherboard
    • Keyboard
    • Display Pane
    • HDD /SSD
    • RAM
    • PCB
    • Wi-FI Module
    • Speaker
    • Bluetooth Module
    • Logic Board
    Laptop

What our users say about CPP FoneSafe

How to register claim on your policy?

You can claim your policy with the CPP customer care team within 24 Hrs. of you product being damage to avail benefit of the products.

Contact Details

Contact Number:1860 - 2583- 030

Frequently Asked Questions

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Q1. What is an extended warranty?

A1.

Extended warranty is a policy that covers your product from manufacturing defects after the manufacturer’s warranty expires.

Q2. What is manufacturer’s product warranty?

A2.

It is a warranty covered by the manufacturer when you purchase and electronics product.

Q3. What is manufacturer’s product warranty period?

A3.

It is usually offered for a period of 6 to 12 months form the date of purchase. however some part carry warranty of more than 1 year

Q4. What is FoneSafe classic?

A4.

It is a unique protection service that ensures complete security of yours smart device beyond the manufacturer's warranty.

Q5. Where should I call to raise a query?

A5.

Yes, You can contact 1860-258-3030, 7 days a week for all your queries related to your FoneSafe classic membership.

Q6. What all features are provided in Fonesafe classic membership?

A6.

It has features like protection against physical damage & liquid damage, antivirus for your device, 1 year ZEE5 subscription, 1 year subscription of EROS NOW.

Q7. I Bought my Smartphones 10 days back, can I still avail FoneSafe?

A7.

Yes, You can buy fonesafe classic membership for upto 15 days from day of purchase of your smart device.

Q8. How long is membership valid?

A8.

Your Fonesafe Classic membership is valid for 12 months from the date of purchase.

Q9. What is F-Secure Safe device security?

A9.

It is a robust, convenient protection for your smartphones with a 12 month subscription.

Q10. What are the features of F-secure Safe device security?

A10.

It Protects your smartphones with features like remote data lock & wipe,GPS tracking, scream alarm, control and banking protection etc.

Q11. Can I Track my missing phone from Fonesafe classic?

A11.

Yes, you can track your missing phone via Fonesafe classic. It locate the exact location of your device on a map

Q12. My Smartphone fell down and its screen is damaged, what I should I do?

A12.

Call on 1860-258-3030 within 24 hours of the incident. CPP Fonesafe callcentre will guide you to the nearest authorised service.

Q13. How long will it take for my claim to get processed?

A13.

It will take 28 working days to process your claim after you submite the documents.

Q14. Can I check the status of my claim?

A14.

Yes, you can call on 1860-258-3030 to check the status of your claim.

Q15. Can I raise multiple claims?

A15.

Yes, you can raise multiple claims upto the invoice amount of your smartphones/ tablets.

Q16. Do I have to submit any document to claim the warranty?

A16.

Yes, you will have to submit documents to claim the warranty

Q17. Why do I have to submit documents?

A17.

The documents are sent to the insurer's office for claim processing. in case any further documents are required for claim processing, you will be asked to provide the same.

Disclaimer

Bajaj Finance Ltd. (BFL) is merely a distributor of the Asst Secure product , Owned by CPP Assistance Services Pvt Ltd. (CPP). Issuance of the product is at the sole discretion of CCP. Asst Secured Product Shall be goverened by CPP Product's terms & Conditions, and BFL does NOT hold any responcibilty for the issunce, quality, serviceability,maintenance and claims post sale. The approval/ rejection of a request for loan, shall be at the sole discretion & subject to the fulfilment of criteria prescribed by BFL Note:Products older than 6 month can not be covered under this plan.

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