Acko Car Insurance Claim Process - Steps to File & Documents Required

Overview on Acko Claim Process

A car insurance claim is a pivotal part of a car insurance contract. Car insurance companies with a seamless claim process and a high claim settlement ratio are preferred by prospective customers and existing ones alike. After all, what's the point of having a car insurance policy if you cannot have a hassle-free claim process when required.

Acko, one of India's leading car insurance companies, has a customer-centric car insurance claim process in place. With the Acko Car Insurance Claim Settlement Ratio being high, the company promises a pick-up of your car for repairs within two hours of the filing of a car insurance claim. In case they fail to repair and get your car back to you within three days, you shall be eligible to receive cab vouchers for your daily commute*.

How Can You File A Successful Acko Car Insurance Claim?

The Acko Car Insurance Claim Process is extremely simple. All you have to do is follow the steps mentioned below.

1. Visit the official website.

2. Go to the Acko Car Insurance Claim Settlement page.

3. Click on 'Register a Claim' to file your claim.

4. Enter your registered mobile number to log in.

5. Click on 'Claim Now'.

6. Submit the required personal information.

7. Click on 'Submit Claim'.

The claims team at Acko Car Insurance will check your claim and the supporting documents and get your car picked up for repairs within two hours. What is more is that the car, once repaired, shall be delivered back to you within three days. You can check your Acko Car Insurance Claim status online.

What Is A Cashless Claim?

As is apparent from its name, a cashless claim is a claim which enables you to avail car insurance without the payment of any bills. All you have to do is inform your insurance provider about the damage to your car and the reasons thereof, then take your car to the nearest garage from their partner network, and get the car repaired.

Through cashless car insurance, you need not pay the bills for the repairs of the car. These bills shall be directly settled by your car insurance provider. With the claim settlement ratio of Acko car insurance being one of the best in the market, you can be rest assured that your claim will be processed immediately, and the process will be seamless and hassle-free.

How Can You File An Acko Car Insurance Cashless Claim?

You can easily file a cashless claim on your Acko Car Insurance Policy. Here are the steps that constitute a part of the Acko Car Insurance Claim Process for cashless claims.

1. Visit the Acko Car Insurance Claim Settlement Page on our official website.

2. Log in with your registered mobile number on the 'Register a Claim' page.

3. Select 'Claim Now' and submit all the necessary information and supporting documents.

4. Submit your cashless claim.

List Of Documents Required for Acko Car Insurance Cashless Claims

1. A copy of your car's Registration Certificate

2. A copy of your car insurance policy

3. A copy of your Driving Licence

4. A copy of the First Information Report (if applicable)

5. Valid proofs of Identification and Address

What Is A Reimbursement Claim?

If your car gets damaged due to any reason, you can inform Acko about the incident and get an approval for getting the required repairs done on the car. Once the aforementioned request has been approved, you can get the car repaired at a garage of your choosing, pay the bills, then file a reimbursement claim with Acko.

In contrast to a cashless car insurance claim, a Reimbursement Claim is filed after you have paid the repair bills for your car. With the Acko Car Insurance Claim Settlement Ratio being high, you can bes rest assured that your claim will be duly processed and accepted in no time.

How Can You File An Acko Car Insurance Reimbursement Claim?

The Acko Car Insurance Claim for reimbursements can be filed through an easy process.

1. Inform Acko about the damages caused to your car (through phone, email, or their website).

2. Await the confirmation of your car repair request filed with Acko.

3. Get the necessary repairs done on your car.

4. Pay the bills for the repair and retain the invoice.

5. Submit a copy of the repair invoice to Acko alongwith the other necessary documents (varies from one case to another).

List Of Documents Required For Acko Car Insurance Reimbursement Claims

1. A copy of your car insurance policy

2. A copy of your Driving Licence

3. A copy of your car's Registration Certificate

4. Your photo identity and address proofs

5. The original bills for the repairs of the car

6. The original First Information Report (if applicable)

Claim Car Insurance Under Different Situations

You can file a car insurance claim under different situations, such as:

1. Damage caused during an accident

2. Damage caused by a third party

3. Damage caused by natural disasters

4. Damage caused by man-made calamities

5. Damage caused by fire

6. Damage caused in transit from one place to another

7. Total loss due to theft

In case of the theft of your car or accident-induced damage, you must file a First Information Report with the nearest police station and attach a copy of the same in your car insurance claim.

Why Can Your Acko Car Insurance Claim Get Rejected?

There are several reasons why your Acko Car Insurance Claim may get rejected. These include:

1. Submission of incomplete information

2. Submission of inaccurate information and/or documents

3. Filing a claim for a damage that is beyond the scope of your Acko car insurance policy

4. Claims filed for damages sustained by your car before the purchase of the policy

5. Claimed filed on a lapsed car insurance policy

6. Any malicious or illegal activity intended to indulge in fraud

To Sum It Up

You can easily file your Acko Car Insurance Claim online. Whether you choose to file a cashless claim or a reimbursement claim, you must keep the necessary documents handy. With the Acko Car Insurance Claim Settlement Ratio being high, you can bes rest assured that your claim will be duly processed and accepted in no time.

*: Applicable in some cities only