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ACKO Car Insurance

ACKO Car Insurance Customer Support

ACKO General Insurance provides multiple customer-related services for you to have a hassle-free experience. You can reach out to the ACKO General Insurance team, in case you have any queries or require any assistance with respect to purchasing a car insurance plan, raising claims, or any other support. You can get in touch with the ACKO Car Insurance customer care team via e-mail or their toll-free number. Here are the details:


  • ACKO Car Insurance Customer Care E-Mail: hello@acko.com

  • ACKO Car Insurance Customer Care Toll-Free Number: 1800 266 2256

Grievance Redressal Mechanism

The ACKO General Insurance team is committed to serve you to your satisfaction by providing fast, fair and friendly services at all times. However, should a customer feel that their services need improvement and wish to lodge their feedback/complaint, they may:


  • Call ACKO’s helpline number at 1800 266 2256 (toll-free) from any landline and mobile.

  • Email the customer service desk at hello@acko.com

  • After investigating the matter internally, the team will send the response within a period of 5 working days.


In case the resolution is likely to take longer, the ACKO team will inform you of the same through an interim reply.

ACKO Help Center

With a unique Help Center on the official ACKO website, you need not look any further, when it comes to getting your insurance queries resolved. Just visit the Support centre on their website and help them help you!


Registered Office Address

ACKO General Insurance Limited:

2nd Floor, #36/5 Hustlehub One East, Somasandrapalya 27th Main Rd, Sector 2, HSR Layout, Bengaluru, Karnataka 560102

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