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E-Card Application on PMJAY BIS: Know How it Works

So, wondering how BIS PMJAY works? Here’s a broader view of the entire process flow of BIS for PMJAY.

To get a PMJAY e-card for themselves and their family, a potential beneficiary needs to visit either a hospital or a designated kiosk for identification and follow the steps mentioned below:

Step 1: Potential AB-PMJAY beneficiaries to submit the PM letter/ RSBY URN/ RC Number/ Mobile Number

The operator (commonly known as the Arogya Mitra) searches the available list of beneficiaries. The operator does this by entering details such as name, location, Ration Card number, mobile number, or even RSBY URN of the beneficiary.

Step 2: Search in the BIS Application

The operator searches for the potential beneficiary in the entitled SECC, RSBY, State Health Scheme, Additional Data Collection Drive databases.

Step 3: Individual Identification

The identification process is carried out if the name is found in the list. For this, documents like Aadhaar or any government ID and Ration Card or an alternative family ID is required to validate against the details available in the system. Scanned documents are then uploaded.

Step 4: Family Identification

The Arogya Mitra then identifies the family records through the ration card and the scanned documents are then uploaded. The Arogya Mitra then submits the individual and family records to the trust/insurance company for approval.

Step 5: Approval or Rejection

The insurance company or trust may then approve or recommend rejection for the submitted beneficiaries. The cases that are recommended for rejection will be finally verified for approval or rejection by the State Health Agency (SHA).

Step 6: E-card Issuance

On approval by SHA/insurance company/trust, an e-card will be issued to the beneficiary.

How to Login to BIS PMJAY?

The login process to the Ayushman Bharat PMJAY BIS portal is a simple 5-step process. These steps are-

Step 1: Visit the official BIS PMJAY portal.

Step 2: Login with your registered mobile number and enter the captcha code displayed on the screen.

Step 3: Click on ‘Generate OTP’. You will receive an OTP on your registered mobile number.

Step 4: Enter the OTP to complete the login process.

Step 5: Once you are successfully logged in, you can choose from the following functions as per your needs:

  • Search Beneficiary

  • Add Member

  • Approved Beneficiary

  • Pending Beneficiary

  • Rejected Beneficiary

  • Print Card (All States)


With several such schemes offered by the government, it has become easy for economically vulnerable individuals to seek good healthcare at preferred hospitals. Moreover, schemes like PMJAY help empower the poor by providing free and low-cost healthcare. However, you can also choose to get your own health insurance customised for your needs if you want a greater level of protection. If you are looking to buy health insurance for yourself and your family, you should definitely check out the health insurance plans available at Bajaj MARKETS.

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✔️What can be done if the BIS portal is not working?

In case the BIS portal is not functioning, you can raise a ticket on the BIS Ayushman Bharat support portal to get a resolution for any kind of technical difficulties, or you can refresh the page in some time and try for BIS login PMJAY again. 

✔️Can I add a member through the PMJAY BIS portal?

Yes, after completing the login process, you can choose to add a member through the online portal.

✔️What happens if the insurance company rejects the record?

In case the insurance company rejects the record, the cases that are recommended for rejection will be finally verified for approval or rejection by the State Health Agency (SHA).

✔️What are the documents that are required for beneficiary identification?

The documents required include any government ID such as Aadhaar Card and Ration Card.

How do I log in to the Ayushman Bharat BIS Portal?

You can log in to the PMJAY BIS portal through by using your registered mobile number to generate an OTP.