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Fastag Balance Check

Introduced by the National Highway Authority of India (NHAI), FASTag is a system which collects toll electronically on the Toll Plazas on National Highways. The device is attached to your vehicle’s windscreen to implement transactions without stopping or driving through a toll plaza. There are separate lanes built for vehicles with FASTag at some Toll Plazas, ensuring a convenient, cashless and stop-free movement. There are guidelines on how to check FASTag balance.

How to check FASTag balance

  • Via SMS

Every time a transaction is made through the FASTag account, you receive an alert via SMS on your registered mobile phone number.

  • Via Mobile:

NHAI also provides a toll-free number which can be used for FASTag balance check. If you have linked your NHAI prepaid wallet with your registered mobile number, you can give a missed call on +91-8884333331 to use this facility.

  • Via Website:

If you have your bank account linked to FASTag, you can visit the website of your issuer agency or mobile wallet or bank and login to the FASTag portal to check your balance.

  • Via App:

For app-savvy users wondering how to check FASTag balance conveniently, My FASTag App is available on Android and iOS for FASTag balance check.

How to recharge your FASTag?

There are many ways in which one can know how to check balance in FASTag. FASTag can be recharged using various mediums like cheque, credit card/debit card, RTGS, NEFT or even through net banking. A maximum of one lakh rupees can be recharged for full KYC holders, whereas only up to Rs.20,000 can be recharged for the limited KYC holders. Steps for FASTag recharges vary and can be found on the website of the respective issuing agency.

How much does FASTag cost

The fees and charges associated with FASTag are as follows -

Details

Fees

Issuance of FASTag (One Time)

Rs. 84.75 + Rs. 15.25 (GST)

Total = Rs. 100

Reissuance of FASTag

Rs. 100 (includes GST)

One-Time Deposit Amount

Vehicle Class

Details

Security Deposit (in Rs.)

Threshold Amount (in Rs.)

4

Cars/ Jeeps/ Vans/ Tata Ace and similar mini-light commercial vehicles

250

150

5

Light commercial vehicles 2-axle

99

1

6

Buses 3-axle

99

1

6

Trucks 3-axle

99

1

7

Buses 2-axle/ Mini Buses and Trucks 2-axle

99

1

12

Tractors/ Tractors with trailers, Trucks 4,5, and 6 – axle

99

1

15

Trucks 7-axle and above

99

1

16

Earth moving/ heavy construction machinery

99

1

Please Note:

  • There is no convenience fee on recharge

  • Applicable taxes will be levied on the charges mentioned above

  • Charges are subject to change as per the government rules

  • The tag deposit rates are applicable as per your vehicle class

  • Toll amount will be deducted as per the amount determined by the plaza

Customer Care Service For FASTag

FASTag has a dedicated customer care service to resolve any issues. All you want to do is contact the toll-free number 1800-120-4210.

Toll Plaza Services For FASTag

In case the RFID/handheld scanner at the toll is not functioning, you can -

  • Reach out to the NHAI on their toll-free number 1033 to resolve the issue.

  • In case you are still facing the issue, reach out to the FASTag toll-free number 1800-120-4210. An executive will guide you to raise the said issue with relevant the authority.

FASTag Issuance Charges

A one-time charge of Rs.200 is required. The security deposit which is refundable, and varies for each vehicle. Details can be found on the website of the Issuing Agency.

Blacklisting of FASTag

If your balance is not adequate, Toll Plazas can blacklist your FASTag. You cannot facilitate NECT services until the minimum balance is met, and will have to pay cash for the toll fare. This is one of the reasons why you should remember how to check balance in FASTag.

List of Banks Issuing FASTags

There are over 20 banks who issue FASTags:

Sr. No

Name Of The Bank

1

Axis Bank

2

HDFC Bank

3

Bank of Baroda

4

State Bank of India

5

City Union Bank

6

Syndicate Bank

7

ICICI Bank

8

Fino Payments Bank

9

Punjab National Bank

10

EQUITAS Small Finance Bank

11

Federal Bank

12

IDFC Bank

13

Saraswat Bank

14

South Indian Bank

15

Yes Bank

16

Indusind Bank

17

Karur Vysya Bank

18

Kotak Mahindra Bank

19

PayTM Payments Bank Ltd.

20

Nagpur Nagarik Sahakari Bank Ltd.

21

Punjab & Maharashtra Co-op Bank

22

Union Bank

Conclusion

The FASTag initiative provides environmental benefits such as reduced air pollution and reduced usage of paper. There are helpline numbers that tell you how to know FASTag balance. It is less time-consuming and convenient as it is a better highway management. It is a secure hassle free transaction at tolls while traveling across one place to another.

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