Overview

Metro & local trains are the lifeline of Delhi & Mumbai and help lakhs of people commute easily in the cities. However, as a commuter using these trains, you are exposed to risks of numerous accidents which can result in fatalities. A Local/Metro Train Insurance comes in handy at such times, helping to cushion the financial blow of accidents. This insurance also provides for income loss in case of disability arising out of a train accident.

Coverages

  • Death
  • Loss of Income

In the unfortunate event of the insured’s death, because of him being involved in a Metro/Local train accident, his nominee will receive a sum assured of up to Rs. 1 Lakh under this insurance.

If the policyholder is involved in an accident while commuting and sustains injuries which lead to disability, the insurance provides a coverage of Rs. 2000/week to make up for his income loss.

Exclusions

  • Individuals below 18 years of age and above 70 years of age
  • Self-inflicted injuries, suicide, attempted suicide (whether sane and insane)
  • Being involved in accidents while under the influence of liquor, drugs, or other intoxicants

Claim Process for Sachet Insurance

Filing claims was never so easy. Just follow these steps and your're done.

  • 1

    Register your claim online

  • 2

    Upload documents online

  • 3

    Claim Assessment

  • 4

    Claim Decision

  • Process
  • Download
  • Emergency Contact
  • Claim Reimbursement
  • Cancellation Process

If you meet with any Accidental Bodily Injury that may result in a claim, then as a condition precedent to our liability:

a. You or someone claiming on your behalf must inform us in writing immediately and in any event within 30 days from the date of the accident and submit all documents to us within 30 days from the date of intimation.

b. You must immediately consult a Doctor and follow the advice and treatment that he recommends.

c. You must take reasonable steps to lessen the consequence of Bodily injury.

d. You should allow examination by our medical advisors if we ask for this.

e. You or someone claiming on your behalf must promptly give us documentation and other information we ask for to investigate the claim or our obligation to make payment for it.

f. In case of your death, someone claiming on your behalf must inform us in writing immediately and send us a copy of the post mortem report (if conducted) within 30 days.

*Note: Waiver of conditions (a) and (f) may be considered in extreme cases of hardship where it is proved to Our satisfaction that under the circumstances in which the Insured Person was placed, it was not possible for the Insured Person or any other person claiming on his/her behalf to give notice or file claim within the prescribed time limit.

  • We may cancel this insurance by giving You at least 15 days written the notice, and if no claim has been made then we shall refund a pro-rata premium for the unexpired Policy Period. Under normal circumstances, Policy will not be canceled except for reasons of misrepresentation, fraud, non-disclosure of material facts or Your non-cooperation.
  •  You may cancel this insurance by giving us at least 15 days written the notice, and if no claim has been made then we shall refund premium on short term rates for the unexpired Policy Period as per the rates detailed below.

Period in Risk

Premium Refund

Policy Period 1 Year

Policy Period 2 Year

Policy Period 3 Year

Within 15 Days

Pro-Rate Refund

Exceeding 15 days but less than 2 months

75.00%

80.00%

85.00%

Exceeding 2 months but less than 4 months

60.00%

75.00%

80.00%

Exceeding 4 months but less than 6 months

45.00%

65.00%

75.00%

Exceeding 6 months but less than 8 months

30.00%

60.00%

70.00%

Exceeding 8 months but less than 10 months

15.00%

50.00%

65.00%

Exceeding 10 months but less than 12 months

0.00%

45.00%

60.00%

Exceeding 12 months but less than 14 months

 

35.00%

55.00%

Exceeding 14 months but less than 16 months

 

30.00%

50.00%

Exceeding 16 months but less than 18 months

 

20.00%

45.00%

Exceeding 18 months but less than 20 months

 

15.00%

40.00%

Exceeding 20 months but less than 22 months

 

5.00%

35.00%

Exceeding 22 months but less than 24 months

 

0.00%

30.00%

Exceeding 24 months but less than 26 months

 

 

25.00%

Exceeding 26 months but less than 28 months

 

 

20.00%

Exceeding 28 months but less than 30 months

 

 

15.00%

Exceeding 30 months but less than 32 months

 

 

10.00%

Exceeding 32 months but less than 34 months

 

 

5.00%

Exceeding 34 months but less than 36 months

 

 

0.00%

However, if any claim has been made then no refund will be given for cancellation of policy.

  • Claim Reimbursement
  • Other Health Insurance Related Claims
  • Links for Claim Settlement Forms
  • List of Network Hospitals
  • Reimbursement Form

Link to redirect customers to links category.

  • Self Declaration of KYC Document Submission - For Individual Partner
  • Non-Medical Expenses List of Exclusions
  • Personal Accident Claim Form
  • Cashless Claims Request Form
  • Reimbursement Form
  • Self Declaration of KYC Document Submission - For Individual Partner
  • Personal Accident Claim Form
  • Non-Medical Expenses List of Exclusions
  • List of Network Hospitals

Need further assistance? Reach out on the Toll-Free Number: 1800-209-5858 to connect with an insurance expert.

Manage all your queries here

  • What is Local/Metro Train insurance?

    It is an insurance meant for those who regularly commute by the Mumbai Local/Metro train or the Delhi Metro, and are exposed to the risk of unforeseen accidents.

  • What are the benefits offered?

    Under this insurance, in the event of a local/metro train accident resulting in the death of the insured, a death benefit amount of up to Rs. 1 Lakh is provided to his nominee. This insurance also provides for income loss in case of accidents which can result in fatalities.

  • What benefit you get under Loss of Income?

    If the policyholder is involved in an accident while commuting and sustains injuries which lead to disability, the insurance provides a coverage of Rs. 2000/week to make up for his income loss.

  • Is there any age limit involved if one wants to buy this insurance?

    Yes, there is an age limit involved. Only individuals between the age of 18 to 70 years can buy local/metro train insurance.