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Why choose Finserv Markets For Family Travel Insurance
How To Apply For Family Travel Insurance?
No rocket science here! Follow 5 simple steps and you’re done.
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Choose your destination
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Select the travel dates
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Enter coverage
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Fill form and complete payment
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Policy issued
Claim Process for Family Travel Insurance
Filing claims was never so easy. Just follow these steps and your're done.
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1
Register Your Claim Online
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2
Upload Documents Online
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3
Claim Assessment
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4
Claim Decision
For information on your travel insurance policy, refer to the 'Process' section below.
- Process
- Download
- Emergency Contact
- Medical
- Trip Cancellation/Trip Delay/ Missed Connection
- Baggage Delay/Loss of Baggage
- Cancellation Process
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Updating the Insurer
Use the link below to inform and register your claim.
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Document Collection
Get all the documents required for the claim settlement process.
For Personal Accident Cover related claims, the insured must file an FIR with the police and submit the same to the insurer.
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Document Validation
Unlike other travel insurance providers, an inhouse validation team considers claims made by customers. No middle-men here!
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Document Submission
For claim registration, please submit the documents specified in the relevant Claim Process document, which is available in the 'Download' section.
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Updating the Insurer
Use the link below to inform and register your claim.
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Document Collection
Get all the documents required for the claim settlement process.
For Trip Delay - If the delay is more than 6 hours, the insured must contact the authorities of the concerned airlines, lodge a complaint and obtain a PIR (Property Irregularity Report) report from them.
For Missed Connections - If the delay exceeds the specified time limit mentioned in your insurance plan and this results in a missed connection, please contact the authorities of the concerned airlines, lodge a complaint and obtain a PIR (Property Irregularity Report) report from them.
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Claim Validation
Unlike other travel insurance providers, an inhouse validation team considers claims made by customers. No middle-men here!
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Document Submission
For claim registration, please submit the documents specified in the relevant Claim Process document, which is available in the 'Download' section.
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Updating the Insurer
Use the link below to inform and register your claim.
-
Document Collection
Get all the documents required for the claim settlement process.
In the event of baggage loss/delay, the insured must contact the concerned airlines, file a complaint and obtain a PIR (Property Irregularity Report).
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Claim Validation
Unlike other travel insurance providers, an inhouse validation team considers claims made by customers. No middle-men here!
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Document Submission
For claim registration, please submit the documents specified in the relevant Claim Process document, which is available in the 'Download' section.
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Cancellation of Policy before Start Date - Premature
- You must inform the insurance company in writing/e-mail requesting cancellation of the policy. The e-mail should contain the policy/schedule number.
- A cancellation fee of Rs. 250/- will be charged.
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Cancellation of Policy after the Start Date – If the Insured has not traveled
You must inform the insurance company in writing/e-mail requesting cancellation of the policy. The e-mail should contain the policy/schedule number along with the following details.
- Proof that the he/she has not traveled overseas.
- Photocopy or scanned copy of passport (all pages including ones that are blank).
- Visa rejection letter in the event visa refusal by the respective embassy.
Based on the approval of the underwriters, the policy will be cancelled within one working day after receiving an email and the required documents from the insured.
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Cancellation of Policy after the Start Date – If the Insured has traveled
In case of any early return of the insured person prior to expiry of the policy period, the company will refund premium at the rates shown in below table (subject to no claims being incurred on the policy). To know the percentage of premium to be retained by the insurer, refer to the table below.
Period of RiskPercentage of PremiumService ParametersAbout 50% of Policy PeriodTAT’s to be calculated fromMaximum TAT100%Service ParametersBetween 40% - 50% of Policy PeriodTAT’s to be calculated fromMaximum TAT80%Service ParametersBetween 30% - 40% of Policy PeriodTAT’s to be calculated fromMaximum TAT75%Service ParametersBetween 20% - 30% of Policy PeriodTAT’s to be calculated fromMaximum TAT60%Service ParametersPolicy Inception - 20% of Policy PeriodTAT’s to be calculated fromMaximum TAT50%
- Medical Claim
- Trip Delay Claim
- Trip Cancellation Claim
- Loss of Baggage Claim
- Other Travel Insurance Related Claims
- Exclusions
- Links for Claim Settlement Forms
Line to redirect customers to links category.
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A&D (Common Carrier) Claim Procedure to Insured
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Outpatient Medical and Dental Claims Procedure to Insured
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Medical Evacuation Claims Procedure to Insured
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Medical Expenses Claims Procedure
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PA Cover in India Claim Procedure to Insured
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Personal Accident Claim Procedure to Insured
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Personal Liability Claim Procedure to Insured
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Replacement and rearrangement of staff Claim Procedure to Insured
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Claim Settlement Form/National Electronic Funds Transfer (NEFT) Form
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Authorization for Medical Records Form - Allianz
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Authorization for release of medical information from Medical Record - Bajaj
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Attending Physician Statement Form
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Missed Connection Claim Procedure to Insured
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Trip Cancellation Claim Procedure to Insured
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Trip Curtailment Claim Procedure to Insured
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Claim Settlement Form/National Electronic Funds Transfer (NEFT) Form
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Difference in Airfare due to delayed or early return Claim Procedure
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Trip Delay Claim Procedure
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Claim Settlement Form/National Electronic Funds Transfer (NEFT) Form
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Loss of baggage Claim Procedure
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Loss of Laptop Claim Procedure
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Loss of Passport Claim Procedure
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Loss of Personal Belongings Claim Procedure
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Claim Settlement Form/National Electronic Funds Transfer (NEFT) Form
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Bail Bond Claim Procedure
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Golfers Hole in one Claim Procedure
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Hijack Claim Procedure
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Home Burglary Claim Procedure
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Suicide Claim Procedure
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Claim Settlement Form/National Electronic Funds Transfer (NEFT) Form
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Travel Insurance Exclusions
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Claim Settlement Form/National Electronic Funds Transfer (NEFT) Form
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Authorization for Medical Record - Allianz
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Authorization for release of medical information from Medical Record - Bajaj
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Attending Physician Statement
Family Travel Insurance: An Overview
When you plan a family trip, you look forward to enjoy each moment to the fullest, without any stress or hassle. Along with finalizing the destination and itinerary, you might also want to be prepared for any unforeseen situations that might occur during travelling. A family travel insurance plan helps you doing so. With a family travel insurance, you and your family members get covered in case of unfortunate events like flight cancellations, baggage loss, medical exigencies etc. A family travel insurance helps you have a worry-free and memorable trip by ensuring that you do not feel stranded in an unknown land.
Features & Benefits of Family Travel Insurance
A family travel insurance provides various benefits, some of which are listed below.
- Provides financial aids for any medical expenses, evacuation or hospitalization while you are away from home.
- Reimburses expenses of trip delays/cancellation.
- Facilitates an instant policy with less documentation and process.
- Helps you financially in any case of accidents or hijack during travel.
- You can get assistance round the clock through on-call support.
Similar benefits are offered by our individual travel insurance plan if you decide to explore a new country by yourself. Also, if you are a student pursuing your higher education in a foreign university, you should consider purchasing a student travel insurance plan that will cover your medical expenses and loss of laptop.
Documents required to make a Claim
The documents required to make a travel insurance claim depends upon the different situation you want to make a claim for. However, there are some general documents you might need to submit: -
- Duly filled claim form
- Policy number and the copy of policy
- Your identity card
- Proof of your age
- Loss amount document
- Copy of tickets and boarding passes
- Travel dates and other details
Get answers to all your queries
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How many members are covered under a family floater plan?
A family travel insurance covers the entire family for medical emergencies abroad and provides floater benefit to individual family members. The policy covers: self & spouse up to 60 years of age, and two kids below the age of 21 years.
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What if I am faced with an urgent need of cash while I am travelling abroad? Does this insurance policy provide a cover for the same?
Our partner Bajaj Allianz provides Emergency Cash Advance under its family travel insurance plans and it is an important feature of a travel policy. It is an assistance service wherein emergency cash is provided to the insured by the insurance company. An insured can seek this assistance in case of incidents like theft/burglary of, his money or his luggage. The insurance company may either provide emergency cash to the insured or co-ordinate with his relatives in India to provide him the needed amount (up to the limit mentioned in the policy document).
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Does this policy provide a cover in case I lose my Cash or Credit/Debit Card?
Sorry, but in case of loss of cash, bank/currency notes, cheques, debit or credit cards, the insurance company shall not be liable to pay any benefit to you (policy holder).
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Are pre-existing diseases covered under this travel insurance policy?
No. Any claim arising due to any pre-existing medical condition/ailment, whether declared or undeclared is not covered under the family travel insurance policy.
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Is it mandatory for me to be in India for an international travel policy issuance?
Yes, it is mandatory for you to be in India for the travel policy issuance.
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Can I avail any discounts on my premium amount?
Sorry, but there are no discounts available on the premium amount of your family travel insurance policy.
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My parents are travelling from India to the US to visit me. Can I buy insurance for them from abroad, and will it be valid?
Currently, you cannot purchase a policy if you are living outside India as the same is unavailable on our website due to geographic limitations.
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