Acko Bike Insurance Claim Process
If you have a comprehensive bike insurance plan in place, you can rest assured that the repair cost of any damages arising out of accidents will be covered under your bike policy. However, in order to apply for a claim correctly, you must be aware of the exact steps that need to be taken. If there are any errors in the documents you have submitted or the claim process itself, your claim will likely get rejected. Fortunately, ACKO bike insurance has a very simple and straightforward claim process, which you can understand by reading the exact steps given below:
How to File ACKO Bike Insurance Claim
There are two different ways in which you can make an ACKO bike insurance claim; cashless and reimbursement claim.
You can follow the given steps to file a reimbursement claim:
Connect with the ACKO team and inform them about the motor accident and your intention to file a claim.
Fill in the online claim application form on the official ACKO website and submit all the required documents.
The insurer will appoint a surveyor who will examine the condition of your damaged vehicle.
Once your vehicle has been repaired, you will have to submit all the bills to your insurer. After the insurer verifies the repair bills, your reimbursement claim will be paid out.
In the event of an accident, inform your insurer about your intention to file a claim.
Visit any ACKO network garage near your location to get your damaged bike repaired.
The network garage will verify your insurance details and then proceed with the repairs for your damaged bike.
Once your bike has been successfully repaired, ACKO will directly settle the repair costs with the network garage.
Read More: Bike Claim Settlement Process
Documents Required for ACKO Bike Insurance Claim Settlement
You will need to keep the following documents ready in order to make a claim:
Copy of your bike registration certificate
Police FIR of the accident/theft
Copy of your insurance policy papers
Copy of your driving licence
Repairs bills and receipts in case of a reimbursement claim
Understanding Why Your Claim May Get Rejected
ACKO is known for its transparent and super quick claim approval ensuring that you, the policyholder, do not face any trouble during your claim settlement process. However, there could be incidents where the claim on your ACKO bike insurance may get rejected. Hence, it is important to understand the common reasons for this.
Providing incorrect information while purchasing the policy could result in claim rejection.
Claimed Damage is Not Covered
Claim could get rejected in case the claimed damage is not covered under your bike insurance policy.
Damage Before Policy Purchase
In case the damage to your bike occurred before the purchase of the policy, it could lead to claim rejection.
Insurance claims connected with any malicious activity carried out with an intention to defraud will be rejected.
Claim Request Outside Policy Period
If the bike insurance claim is made when the claim date is beyond the policy period, it will be rejected
We are Here to Help You
At Bajaj Markets, we are committed to serving you better. Here’s how you can connect with us, should you need any help with ACKO bike insurance:
You can reach out using the customer care number: 020-66399444 (Mon to Sat from 10 am to 6 pm).
You can write to us at: email@example.com
You can also log on to our Customer Portal - https://www.bajajfinservmarkets.in/cust/#/ to view your policy details.
You can download the Bajaj MarketsApp. With our bike insurance app, you can easily manage your account and view your policy details.
ACKO General Insurance
You can reach out to the team at ACKO General Insurance Ltd., should you have any queries or require assistance.