ACKO Customer Care Services
With a continued commitment towards serving their customers better, ACKO Bike Insurance offers the following services, so that their customers not only get great value for money, but also get complete financial security:
Claim status inquiry, so that you are constantly updated about the claims you raise.
You can always report a grievance, give feedback on the service or lodge a complaint.
Pick-up service in case of bike damage is also available.
ACKO Bike Insurance Customer Support
ACKO General Insurance provides multiple customer related services for you to have a hassle-free experience. You can reach out to their team in case you have any queries or require any assistance with respect to raising claims.
With their effort to deal with two-wheeler insurance instantly, ACKO helps you get all your queries answered at the click of a button. From purchase, support, claims to renewal, their team is always there to assist you.
ACKO Help Center
With a unique Help Center on the official ACKO website, you need not look any further, when it comes to getting your ACKO bike insurance queries resolved.
Just visit the support centre on the ACKO website and help them help you!
Grievance Redressal Mechanism
The ACKO General Insurance team is committed to serve you by providing fast, fair and friendly services at all times. However, should a customer feel that their services need improvement and wish to lodge your feedback/complaint, you may:
Call their helpline number 1800 266 2256 (toll-free) from any landline and mobile
Email the team to their customer service desk at hello@acko.com
After investigating the matter internally, they will send the response within a period of 5 working days.
In case the resolution is likely to take longer, ACKO team will inform you of the same through an interim reply.
Registered Office Address
ACKO General Insurance Limited
2nd Floor, #36/5 Hustlehub One East, Somasandrapalya 27th Main Rd, Sector 2, HSR Layout, Bengaluru, Karnataka 560102
