Where do I register for the product warranty?
You can register your warranty here
Is there a warranty for this product?
Yes, there is a 1-year manufacturing warranty from the date of delivery of the product.
How do I change the wristband on my Fire-Boltt terra device?
The mechanism to remove and replace the band can be found on the underside of the watchband.
Is Fire-Boltt terra compatible with Android?
Fire-Boltt terra is compatible with all Android phones running on Android version 4.4 and above.
Is Fire-Boltt terra compatible with iPhone?
Fire-Boltt terra is compatible with all iPhones running on iOS 7.0 and above.
Does Fire-Boltt terra has female health tracking option?
Yes, Fire-Boltt terra comes with a female health tracking feature.
Does it have a Pedometer?
Yes, Fire-Boltt terra comes with an in-built pedometer.
Does this watch synchronize the sleep if the app is not connected?
Yes, Fire-Boltt terra will measure your sleep even if not connected with the app. The data will be synced to the app, once connected. You can also view your daily sleep data on your smartwatch.
Why don't I see my heart rate on my Fire-Boltt terra?
You can see heart rate on your Fire-Boltt terra smartwatch provided you are wearing it on your wrist and there is no space between the watch and wrist. For detailed analysis, you can check the Fit winner app.
How do I track my heart rate with my Fire-Boltt terra?
Fire-Boltt terra can detect heart rate both manually or automatically. You can track your heart rate with Fit winner App.
How does Fire-Boltt terra estimate how many calories I've burned?
Fire-Boltt terra estimates the number of calories burned based on your heart rate, activity duration, steps taken, distance covered, height, weight and age.
What is the function of SpO2?
SpO2 monitor measures the oxygen level in your blood.
How do I track my workouts with my Fit winner app?
You can track your workout on the Daily Report section of the app. Open the Fit winner app. Go to the Daily Report section of the page and get your daily report.
How do I manage my Fit winner profile?
You can manage the Fit winner profile from the app. Open the App, go to Settings and Profile and manage your profile.
What's the name of the app?
The name of the app is Fit winner.
Can I read incoming messages on my Fire-Boltt terra or will I only receive message notifications?
You will be notified of new messages on your Fire-Boltt terra once it is connected with the Fit winner app. You can read the message at the time you receive a notification. You also have the option to see previously received notifications.
How can we see the caller information?
Turn on the call notification feature on the Fit winner app to see incoming call information.
Can we see messages and caller info from my phone on the smartwatch?
Yes, you can see messages and caller information on your smartwatch as long as the watch is synced with the Fit winner app and is within Bluetooth range.
Why isn't Fire-Boltt terra receiving notifications from my phone?
Possibly due to Bluetooth connectivity loss. Ensure that your watch & phone are within Bluetooth range with the alerts turned on in the app, which is kept running & locked in the background (Android). Also check whether the DND in the smartwatch is turned on or not.
Does Fire-Boltt terra show notifications from social networking apps?
Fire-Boltt terra shows push notifications from social networking apps that have been synced with the Fit winner. Please ensure that the Fit winner app is running and locked in the background (Android).
Does the watch sync with any other app?
Yes, it can sync with Google Fit and Apple Health via Fit winner App.
How does Fire-Boltt terra sync data?
Fire-Boltt terra syncs data over a Bluetooth connection with Fit winner app.
How can I extend my Fire-Boltt terra device's battery life?
You can extend the battery life in your device by turning down the brightness level and turning off the All-Day Heart Rate measurement.
How do I check the battery level on my Fire-Boltt terra device?
Turn on the screen and swipe up to check the battery level on your Fire-Boltt terra.
How do I know when my device is charged?
Fire-Boltt terra takes approximately 2 hours to charge completely. It will display a 100% Charged message once the battery is at full capacity. Please do not use a fast charging adapter to prevent device damage.
What is the battery capacity and standby time?
It has a battery life of 8-10 Hours with bluetooth calling, 7-day & 15 days standby. Stand-by time is the maximum tested time that a single charge will last when the smartwatch is used as a regular watch.
How do I reset my Fire-Boltt terra?
You can reset Fire-Boltt terra from the watch. Go to Setting, select Reset and choose to reset.
How do I turn off my Fire-Boltt terra?
Turn on the watch screen, go to Setting and select Power Off and choose to power off.
How do I restart my Fire-Boltt terra?
You can restart your Fire-Boltt terra smartwatch by following these steps. Turn on the watch screen. Swipe up, select Settings. Go to Restart and choose to restart.
Why didn't my Fire-Boltt terra device alert me?
Possibly due to Bluetooth connectivity loss. Ensure that your watch & phone are within Bluetooth range with the alerts turned on in the App, which is kept running & locked in the background (Android). Also check if the DND is turned off or not.
Why can't I set up my Fire-Boltt terra device?
Reset your Fire-Boltt terra and try again.
Why won't my Fire-Boltt terra device sync?
This may be because it lost Bluetooth connectivity with your smartphone. For a stable connection, please ensure that the Fit Winner app is running and locked in the background.
How do I set up my Fire-Boltt terra device?
Before setting up make sure that your smartphone and Fire-Boltt terra are charged and next to each other. Connect the charging cable to turn on the watch. Download the Fitwinner app in your smartphone. Open the app and allow the Bluetooth and GPS positioning to be turned on. Feed in your personal information and health goals in the app. Go to add device page in the app and select the device type and link the watch.
Can I reduce vibration level in my Fire-Boltt terra?
No, there is no option to reduce the vibration level in Fire-Boltt terra.
What are the accessories included with Fire-Boltt terra?
Fire-Boltt terra comes with one user manual and magnetic charging cable.
Does Fire-Boltt terra have GPS?
No, Fire-Boltt terra does not have GPS.
What sensors does the Fire-Boltt terra have?
Fire-Boltt terra features HR sensor, Accelerometer and SpO2 sensor.
How do I use the stopwatch on my Fire-Boltt terra?
Go to Stopwatch on your smartwatch. Press Play to start. Press Lap to create laps. Press Play again to pause. Tap Stopwatch to go back. See how it's done in this video here
How do I increase brightness of my Fire-Boltt terra?
You can set the brightness from the watch. Turn on the watch screen, go to Setting and select Brightness and adjust it as per your convenience.
Can we change the watch face?
Yes, you can change the watch faces from the Da fit App. It has over 100+ customisable unique watch faces.
Does it have an always-on screen feature?
Yes, Fire-Boltt terra does not have an always-on screen.
What is the Bluetooth range of Fire-Boltt terra?
The Bluetooth range of Fire-Boltt terra is 10 meters.
Can I use my earbuds and my Fire-Boltt terra at a time with the same smartphone?
Yes, both earbuds and Fire-Boltt terra can be paired with your smartphone at the same time.
Can Fire-Boltt terra store and play music?
Yes, It has an internal memory of 8 GB that can store upto 1500 songs.
Does Fire-Boltt terra have Gesture control?
Yes, Fire-Boltt terra comes with a Gesture control that turns on the display when you raise your wrist to look at the screen.
Does it have a phone tracking option?
Yes. Turn on the watch screen. Swipe up, select Find my Phone. However, this will only work if your phone and smartwatch are connected via Bluetooth and in range.
Can we reject calls from Fire-Boltt terra?
Yes, you can reject calls from the smartwatch.
What all notifications can I get on my Fire-Boltt terra?
You get notifications for SMS, Calls, calendar, email, WhatsaApp, LinkedIn, Instagram, FB messenger, Skype, Twitter, Facebook, YouTube, Viber, Gmail, Outlook, Snapchat Telegram and Slack, as long as the notification feature is turned on and your phone and smartwatch are in Bluetooth range and in sync.
Can I take a photo with Fire-Boltt terra?
Fire-Boltt terra does not feature a camera.
Can Fire-Boltt terra be used while swimming?
Yes, you can use your Fire-Boltt terra while swimming. The Fire-Boltt terra is IP67 rated and splash resistant only. Devices backed by an international standard rating of IP67 are deemed fit enough to withstand dust, dirt and sand, and are resistant to submersion up to a max depth of 1m underwater for up to thirty minutes.
Is Fire-Boltt terra waterproof?
Yes it has an IP67 rating.
Is Fire-Boltt terra shockproof?
No, Fire-Boltt terra is not shockproof. Please avoid dropping it from a height as the watch may get damaged.
Does Fire-Boltt terra have a full touch screen display?
Yes, Fire-Boltt terra features a full touch screen display.