The original income tax e-filing portal stopped its active operations and gave way to Income Tax Portal 2.0 on June 7, 2021. Access to the income tax return portal is currently available via


The Government of India incorporated multiple new features and benefits, which you must know to get a better grasp on what is the new income tax portal.

  • Mobile-based platform- The portal is mobile-friendly and comes with easier features related to different tax-related responsibilities like response submission and income tax return filing. It is compatible with both iOS and Android software.

  • Multi tax payment options on-portal- The new version comes with additional tax payment gateway varieties like credit card, UPI, and RTGS/NEFT integration.

  • User-friendly benefits- Users can notice additional benefits like faster ITR processing with the 2.0 model.

  • 24x7 customer support- There is a customer care team that handles the queries of taxpayers 24x7. Immediate support services for users here include tutorials, FAQs, chatbots, and videos.

  • Single dashboard- Taxpayers can view different tax-related assignments, communicate with department employees or submit forms to check the PAN-related pending actions and uploads - all through this one income tax portal.

Details Required to Register on Income Tax Portal

To register on the income tax portal, you need to present the right material for verification and processing.

You would need your user ID as well as password in place for the income tax portal login. However, if you are using the ITD mobile app or Net Banking routes, you don’t need a password/ID.

The following is the documentation proof you need -

  • Email Address

  • Current Address proof

  • PAN number

  • Mobile number

According to the Indian Contract Act, 1872, minors and people who are blacklisted do not have the right to register on the income tax portal.

How to Log in to the Income Tax Portal?

There are particular steps you should remember and follow, depending on the route, to know how to log in on the income tax portal. Here’s how you go about it:


Registered Email ID/Mobile Number with OTP:

Step 1: Access the homepage of the e-Filing Portal.

Step 2: Press on the ‘Login’ option.

Step 3: The ‘Enter your User ID’ prompt would appear on the screen. Add your PAN number and click on ‘Continue’.

Step 4: Confirm the text that appears regarding the Secure Access Message. Add your password and then press on ‘Continue’.

Step 5: Choose either text message or voice call to get the 6-digit OTP on the registered phone number. You would get only 3 attempts to enter the OTP and each OTP is valid for 15 minutes.

Step 6: Press the ‘Continue’ prompt that appears.

Step 7: Add the 6-digit OTP you get on the e-filing portal.

Step 8: Press ‘Login’.


Individual Taxpayers with Aadhaar Card:

Step 1: Open the homepage of the income tax portal and press on ‘Login’.

Step 2: Add the given Aadhaar number in the ‘Enter your User ID’ section. Next, select 'Continue'.

Step 3: Confirm the Secure Access Message option and choose the OTP route on your mobile number that is linked to your Aadhar for Aadhar authentication. Click on ‘Continue’.


If you are opting for Aadhaar OTP as a high-security alternative, go to the ‘Higher Security Options’ page and log in using your user ID and password. Select ‘OTP on mobile number registered with Aadhaar’ and press ‘Continue’.

Step 4: Users that have already received an Aadhaar OTP must confirm the same in the prompt and directly jump to step 6.

Step 5: Generate an OTP if you do not have one. The ‘Verify it's you’ page would appear. Here, select the ‘I agree…’ answer and generate your Aadhaar OTP.

Step 6: Add this 6-digit OTP number that you received into the income tax portal.

Step 7: Choose the ‘Login’ option.

Net-Banking Route:

Step 1: Access the e-filing homepage and then select the Login option. If you are accessing net banking in a high-security manner, continue with this update profile steps using your user ID and password. Choose the ‘Higher Security Options’ prompt and then click on the ‘Through Net Banking’ option. Jump directly to Step 3 in case of the latter.

Step 2: Find the ‘Other Ways to Access Your Account’ option at the bottom of the update profile page on the e-filing portal and choose 'Net Banking'.

Step 3: Select the bank you prefer. Press ‘Continue’.

Step 4: The disclaimer would come up. Read through it and then click 'Continue' after you agree.

Step 5: Log in to the portal with your account after adding the Net Banking password and username.

Step 6: Choose the link that connects to the e-filing portal and continue.

Static Password:

Step 1: Open the e-filing income tax portal home page. Select the 'Login' option.

Step 2: At the 'Enter your User ID' prompt, fill in your PAN number. Select 'Continue'.

Step 3: You would receive a Secure Access Message. Confirm it after adding the password and pressing the 'Continue' option.

Step 4: You would see the 'Try Another Method' choice available - click on it.

Step 5: Choose ‘Generate Static Password’ and select the 'Continue' option.

Step 6: Put in the password and then log into the house.

DSC (Digital Signature Certificate) Route:

Step 1: Access the main homepage and select the Login button.

Step 2: Put in your PAN number when the textbox of 'Enter your User ID' appears. Choose to 'Continue'.

Step 3: When the Secure Access Message prompt comes up, confirm it and add the password.

Step 4: Choose the DSC Option to 'Continue'.

Step 5: Click on the Registered DSC or New DSC (as needed) and continue.

Step 6: At the next prompt, choose the 'I have downloaded and installed ‘emSigner utility' and then click on 'Continue'. You can install the available utility directly after downloading it from the hyperlink available at the lower part of the page.

Step 7: The next page that would open is the Data Sign page. Select the Certificate and Provider.

Step 8: Add the Provider Password and then sign in.

Final Thought

People can complete the e-filling process of their income tax returns through the income-tax e-filing website portal. To successfully complete the procedure, one needs to follow the whole log-in and registration process accurately. So, read the steps as per each method carefully before applying. To understand more about topics related to the income tax portal, continue reading on Finserv MARKETS.