Acidity Care

What is acidity care?     

Acid reflux is a common ailment that causes a burning sensation sometimes after a heavy meal. The burning sensation, which travels from the stomach to the abdomen and chest and creates a sense of discomfort, is called gastroesophageal reflux disorder (GERD). If left untreated for a longer duration, acidity can turn into a chronic medical condition that can damage the sensitive lining of the stomach and the oesophagus. In severe cases, it can even result in cancer of the stomach or the oesophagus. 

Bajaj Markets  presents to you Acidity Care plan that covers expenses incurred in the treatment of acidity-related issues for the entire family.

You’re all set! You’ll receive the membership details and welcome pack on your registered email ID.

 Eligibility Criteria

In order to subscribe to the Acidity Cover Plan, you must meet some basic eligibility criteria: 

●       Applicant must be an Indian resident

●       Applicant’s age should be 18 years and above

WHAT IS COVERED?

The Acidity plan covers the following:

Doctor Consultation Benefit

•  Consult a qualified doctor who possesses a degree equivalent to MBBS, BDS, BAMS, or BHMS.

• Consultation with doctors possessing specialisations as mentioned in the plan.

• You have the liberty to select a doctor of your own choice subject to the list of specialisations mentioned in the plan.

• The benefit amount can be claimed in either a single consultation or over multiple consultations. 

Consultation Session Benefit (Open Market)

• This benefit is for offered consultation sessions with a doctor or any specialist with a minimum equivalent degree of MBBS, BDS, BAMS, or BHMS.

• You can take these sessions with a specialist who falls under the above criteria and receive the reimbursement.

Network discounts

The plan offers Network Discounts according to the following details:

Policyholders can use Network discounts multiple times.

Policy Plan and Specifications

WHAT'S NOT COVERED?

• Reimbursements are not allowed for any claims on medical procedures 

• Benefits are not transferable to anyone other than the members covered by the plan.

• All the benefits have a validity of 1 year, you cannot carry forward the unused benefit even on the grounds of re-purchase. 

• Benefits cannot be redeemed against cash

• Doctor consultation benefit cannot be merged with any other benefit

CLAIM PROCESS

Claims related to the Acidity Care Cover plan for doctor consultation, lap and radiology benefit, teleconsultation benefit, and lab test package can be made through any of the following 3 modes:

Bajaj Finserv Health App/Website

1.  Download the app/Visit the website - Bajaj Finserv Health

2.  Sign in using your mobile number

3.   Choose ‘Purchased Plan’ under ‘Health Plans’ 

4.  Choose - Doctor Consultation or Lab and Radiology benefit

5.  Enter the required details

6.  Attach the invoice

7.  Share bank details and attach a cancelled cheque

8.  Click ‘Submit’.

The claim is usually reimbursed within 2 working days.

• Teleconsultation Benefit

1.  Download the Bajaj Finserv Health App

2.  Choose ‘Teleconsult benefit’

2.  From the list of doctors given, select the doctor

3.  Choose a suitable date and time and submit

You will receive the link for the call 15 mins prior to the specified time and the doctor will join on the given time and date.

• Lab Test Package (Prime Network only)

1. From the Bajaj Finserv Health App choose ‘Lab test package benefit’

2. Choose suitable hospital/lab 

3. Enter the redemption date and confirm

You will receive an SMS with a voucher link on your registered mobile number. Use this and get cashless lab test package benefits.

• Emailing to Customer Service

                          You can also make a claim for reimbursement by sending an email to customercare@bajajfinservhealth.in along with relevant documents and mentioning your plan details.

Network Discounts

You can get network discounts of up to 10% using these three simple steps:

1.  Visit any of the Prime Network hospitals/labs and get in touch with the customer service executive.

2.  Mention registered mobile number and the health prime network benefit to the customer service executive

3.  You will receive an OTP and share it with the executive