Health Package 2- Teleconsultation, Pharmacy and Path Labs

What is Health Package 2- Teleconsultation, Pharmacy and Path Labs? 

The rise of digitalisation has made doctor consultations, purchase of medicines, and performance of path lab tests hassle-free. Given the skyrocketing medical expenses, it is necessary to have a medical plan that not only provides discounts on the medicines and path lab services. This can save you from financial burdens and make your life much more convenient. 

 

Get the right medicines delivered to your doorstep. Get free doctor’s consultation or perform the required path lab tests with Bajaj Markets 's Health Package 2-Teleconsultation, Pharmacy and Path Labs, all by paying just Rs. 3,068 per year. 

Key Features of Health Package 2- Teleconsultation, Pharmacy and Path Labs

Here’s what makes this Health Package 2 plan a must-have: 

Teleconsultation

• Get teleconsultations with a doctor via live video or voice calls. 

• Receive treatments via specialists and general physicians. 

• Get in touch with doctors and specialists who are accessible 24*7. 

• Teleconsultation is available in 2 languages – Hindi & English. 

• Get consultation from the doctors at the leisure of your own home.  

• Access the “Live Doc India by Allianz Partners” app and get general physician consultations. In case you want to receive specialist consultations, call on the toll-free number. 

• All you need to do is upload medical reports, pictures or prescriptions to consult with the doctor. 

• You can receive unlimited teleconsultations for the tenor of one year. 

• You will get e-prescriptions over e-mail in case of specialist consultation and on the app in case of general physicians. 

 

Please note that Allianz assistance is available only in India: 

Wondering what the doctors do over teleconsultations?

The doctors will answer your questions regarding your medical condition following hospitalisation, illness, immobilisation, and the treating doctor’s prescription. They help you with the dos and don’ts to preserve your health. Information related to general health issues such as risk factors, general medical issues, health care facilities, preventive information, or information on alternative medicines and pain management centres is provided.  

Follow these steps to consult a General Physician through the “LiveDoc India by Allianz Partners” App –  

App Journey –  

Install the App from Apple or Play Store and register yourself on it.  

Create an account.  

If you are a covered customer, select “I am a covered customer”. 

Enter your membership number and date of birth.  

Sign-in to the “LiveDoc India by Allianz Partners” app and click on “See a doctor now”. 

You can now consult a doctor via a call.  

Follow these steps to consult a specialist –  

Call on Allianz Assistance’s toll-free help desk number - 1800-419-0660.

Their agent will accept your request and arrange a call-back from the specialist. Then, you will receive a call from the specialist who will send the prescription to you via an SMS or on your registered e-mail ID. 

 

 

That is all! You will then receive your membership details and welcome package in your mail ID. 

Eligibility Criteria  

To opt for Health Package 2- Teleconsultation, Pharmacy and Path Labs, you need to meet the basic eligibility parameters as listed below:

 

You must be a Resident of India 

 

The age of the applicant should be 18 years and above 

What's Covered under the Health Package 2- Teleconsultation, Pharmacy and Path Labs? 

Here are some of the inclusions under the Health Package 2 plan - 

Pharmacy’s Discount Structure  

Here’s the detail of the cash voucher –  

 

If you purchase your prescription-based medicine or drug from our registered partners, Allianz Assistance in partnership with our partners, will provide you with a certain discount. However, the discounts may vary depending on the city or time period, based on the schemes declared by us in collaboration with our channel partners. 

 

You will receive cash vouchers to reap the discount benefits depending on the prescription-based medicines. It is a one-time use voucher and can be applied only to the purchase of medicines.  

 

Follow these steps and get a clear understanding of the usage of the cash voucher – 

 

You will receive a cash voucher worth Rs. 500 and apply it on the 1MG online portal 

You will have to log on the website - https://www.1mg.com/

 

Add the prescription-based medicine to the cart 

Apply the cash voucher code while doing the checkout 

 

Voila! Your medicine purchase is a success! 

Discounts on Path Labs –  

You can get up to a 40% discount on the lab tests.  

Covered persons will get health check-ups from a network path labs services by Allianz Assistance. 

 

Following health checks will be covered – 

 

Lipid profile (includes 5 tests) 

 

Thyroid profile total (includes 3 tests)  

 

Kidney panel (includes 5 tests) 

 

Total Cholesterol/HDL Cholesterol Ratio 

 

Iron deficiency profile (includes 3 tests) 

 

Vitamin B12 

 

EGFR 

 

Diabetic screen (includes 2 tests) 

 

LDL/HDL Ratio 

 

Non-HDL Cholesterol 

 

Testosterone total 

 

Liver function test (includes 11 tests) 

 

Hemogram (includes 28 tests) 

 

You will receive your prescription on your registered e-mail ID. 

Waiting period – 1 month.  

 

Note – If the membership has been renewed without a break, the waiting period is not applicable in subsequent years. 

 

Steps to utilise PathLabs service –  

 

Call on Allianz Assistance’s help desk toll-free number 1800-419-0660. 

 

You will be assisted by their agent in fixing an appointment for this service, and they will confirm it either via an SMS or email. 

Policy Plan Details & Specifications 

Following are the major pointers that specify the Health Package 2 plan’s details: 

Coverage limit 

Validity 

One year 

What’s not Covered under the Health Package 2- Teleconsultation, Pharmacy and Path Labs? 

Let’s also understand some of the mandatory exclusions of the Health Package 2: 

Identification of a medical emergency  

One can’t claim any teleconsultation services if a medical emergency has been identified in the teleconsultation. 

Medicines or tests 

There’s no coverage available for the medicines or tests being prescribed by the doctor for further diagnosis or treatment. 

Inability of the doctor to provide telehealth consultation

There are times when a doctor is not able to provide a complete assessment based on high-quality evidence via telehealth consultation. Doctors are mostly trained to conduct teleconsultation appropriately on a case-by-case basis. They will make sure that the patient receives standard teleconsultation; however, if they are unable to meet the requirements or provide adequate assessment for advice, they will advise the policyholder to visit the doctor physically for better treatment.  

How to Make a Claim 

Follow these ways and make a claim: 

Call 

Call on the toll-free number 1800 419 9039. 

Email 

You may also email the team at connectathealth@allianz.com by mentioning your policy number and other details.  

Customer Care Details 

Feel free to connect with us at Bajaj Markets. Just write to us at: insuranceconnect@bajajfinservmarkets.in