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The last thing any of us wants to experience is our mobile getting lost or stolen. But that’s a possibility we cannot ignore and thus, it is necessary to heed some caution! The loss of your smartphone can not only leave a dent in your wallet but also puts you at risk. Most of us have our bank account details, personal documents, passwords, etc. saved on our mobiles which can easily be compromised. To make sure such sensitive information isn’t accessed by the wrong people, you can limit the damage by taking some much-needed measures. If you wondering about how to find your stolen phone, let us help you out. Here are 8 things to do when your phone is stolen or misplaced!

1. Confirm That Your Mobile is Lost

The first thing to do in such a situation is to confirm that your phone is lost or stolen. You can try going back to the last place you visited to check if they have your mobile. Or, make a phone call on your number and if you are lucky, a good Samaritan might help you get it back. Many a time, we forget our mobile at home or leave it in our bags only to find it at the last moment.

2. Locate Your Phone Using Find My Mobile

Did you know that smartphones come with a ‘find my mobile’ feature? Well, now you know and that’s the next step to take to find your lost or stolen phone! For iPhones, you can activate the lost mode on your mobile by logging into a different device and using the ‘Find My iPhone’ feature. For Android phones, you can search the recent location of your device by using the ‘Find My Device’ in the Android Device Manager. 

3. Remotely Wipe Off the Data

Due to improved technology, you can remotely wipe the data off your stolen device. If you are sure that your smartphone has been stolen, you can use the feature of erasing the data on your mobile available for both iOS and Android. But a word of caution to heed is that you must be certain your mobile isn’t just forgotten at home or misplaced at work!

4. Change the Passwords

Although apps for mobile banking or financial services have security passcodes, your mail, shopping apps, etc. do not! To ensure your personal information doesn’t fall into the wrong hands, you must immediately change the password for such accounts. Thus, your banking details and residential address autosaved for online shopping or your personal emails can no longer be accessed.     

5. Get in Touch With Your Insurer

Having insurance for your mobile is imperative when you surely store crucial data in it. If you have already insured your device, then you must get in touch with the insurance provider to avail compensation. Make sure you immediately contact the insurer as there might be a time limit for such claims. However, if you still haven’t safeguarded your mobile with the right plan, the CPP FoneSafe policy is for you! Head over to Bajaj MARKETS to financially safeguard yourself today.

6. Call Your Bank

Well, it is not uncommon to save ATM card passcodes or mobile banking PINs on notepads or emails. Even though it is never recommended to save such sensitive information in plain text, the next step is to call your bank to avoid any fraud in case you cannot track your stolen phone. You can temporarily block such services or accounts and change the password later on! 

7. File a Police Complaint

Filing a complaint regarding loss or theft of your mobile with the police can be quite helpful. In case any fraudulent activities are carried out through your mobile, you have the police complaint as proof. Furthermore, a complaint might also be required if you have mobile insurance.  

8. Contact Your Mobile Operator

Notifying your mobile operator to block your SIM card is equally important! Most of our accounts have OTP-based authentication which is why you should reach out to the operator in case of a lost or stolen phone.


With these 8 tips, you might have learned how to track a lost or a stolen phone, or secure data on the lost mobile. Even though we might take all kinds of precautions to avoid theft of data or personal information, you can never be sure enough. However, the mobile insurance policy makes sure you can take the necessary steps to safeguard yourself! With a payment card and SIM card blocking facility, complimentary anti-virus protection, accidental damage cover and more, you can have peace of mind!

At Bajaj MARKETS, we are a host to different types of insurance plans. If you want to cover yourself against everyday hassles with regards to health, travel, or lifestyle, you can check out the range of Pocket Insurance plans available on our platform. We ascertain that you have a seamless buying experience!

Phone Lost or Stolen FAQs

  • ✔️How do I protect myself when my phone is stolen?

    Here are some things to do when you cannot find your stolen phone:

    • Wipe the data off your phone using remote services on your operating system

    • Change passwords of accounts that can be accessed on your mobile

    • Call your bank and block payment services if such data is compromised

    • File a police complaint

    • Block your SIM card

  • ✔️How to track a lost or a stolen phone?

    You can track the location of your lost or stolen phone using the Find My Device feature. Such a feature is available for both iOS and Android phones!

  • ✔️Does filing a police report help in the case of theft of mobile?

    If any fraudulent activities are committed through your stolen phone, the police complaint can be proof of theft or loss. This is why it is crucial to file a police complaint in case you cannot track your lost phone.

  • ✔️How can I ensure my phone is secure?

    With the below phone security tips, you can ensure your mobile is always protected:

    • Set a strong password

    • Encrypt the data on the phone

    • Avoid saving ATM PINs or other passwords on notepads or emails

    • Always keep your mobile locked

  • ✔️Which insurance policy is best for mobile?

    You can opt for the mobile insurance plan available on Bajaj MARKETS to enjoy extensive coverage against the risk of theft or loss of a phone!