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Latest Ration Card News

West Bengal government has launched a Whatsapp chatbot 

The Food and Supplies Department of West Bengal has established a specialized WhatsApp chatbot to make it smoother for inhabitants to apply for ration cards, register grievances, and access other important resources. Farmers will also benefit from the chatbot's verified knowledge on paddy purchase. The bot is accessible in English and Bengali and is completely free to use.

Users must begin the chat by sending a 'Hi' to a specific number, according to the West Bengal government announcement. The State government claims the chatbot is a "first in India" because it is created with complete service capabilities and eliminates the need for individuals to visit a ration office in person to get their questions answered or submit requests. The bot includes components like ration card application forms, tracking applications, Aadhaar integration, paddy sale scheduling advice, and more.

- Nov 17, 2021