Get assistance for loan queries, EMI details, repayments, and service requests from Bajaj Finserv customer support.
Last updated on: March 28, 2026
Responsive and accessible support is essential for all customers seeking to get a loan from any lender. Bajaj Finserv offers multiple dedicated customer care channels to assist personal loan customers with enquiries, tracking, payments, and grievances.
Bajaj Finserv’s customer care services ensure that every personal loan customer can reach the support team easily for any query related to loan application, loan status, or loan servicing.
Bajaj Finserv provides reliable telephone support for personal loans and related services. The customer care number for Bajaj Finserv and the toll-free helpline are provided below to assist in immediate personal loan queries and general loan support.
| City / Region | Contact Details | Helpline |
|---|---|---|
All India |
Bajaj Finserv Customer Care Number: +91 8698010101 |
1800-103-3535 (Toll-Free) |
Existing Personal Loan Support |
Dedicated IVR/Loan helpline: +91 7757000000 |
SMS: 9227564444 |
Pune (Head Office) |
Corporate Customer Care: 020-3957-5152 |
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The Bajaj Finserv personal loan customer care number can be used for queries about new applications, eligibility, loan status, repayment issues, or general assistance.
Customers may also reach out to Bajaj Finserv via email for detailed written support. The following official email IDs are available for Bajaj Finserv personal loan customer care:
These email contacts allow customers to send queries along with loan account details for accurate assistance.
Bajaj Finserv also supports customer interactions via WhatsApp for quick assistance. The WhatsApp support channel helps customers with basic requests and guidance.
WhatsApp support provides a convenient option for customers who prefer messaging over calling or writing emails.
Bajaj Finserv customer care supports a range of personal loan services including:
These services are designed to reduce dependency on physical branch visits and provide faster resolution via customer care channels.
Below are key grievance redressal office addresses and contacts where customers can escalate unresolved issues.
| City | Office Address | Grievance Contact |
|---|---|---|
Pune (Corporate) |
6th Floor, Bajaj Finserv Corporate Office, Off Pune-Ahmednagar Road, Viman Nagar, Pune – 411014 |
Use helpline: 1800-103-3535 |
Pune (Registered Office) |
Akurdi, Pune – 411035 |
Phone: 020-7157-6403 |
Kolkata |
1201, 12th Floor, Infinity Benchmark, Sector V, Bidhannagar, Kolkata – 700091 |
1800-103-3535 / +91 8698010101 |
These local offices assist with customer grievances that may not be resolved through standard support channels.
| Resource Page | Purpose |
|---|---|
Raise a Request |
Submit queries online via support portal |
Bajaj Finserv App Support |
Manage loans and raise support tickets |
Branch Locator |
Find nearest service center |
My Account Portal |
Access account details and support |
These pages help users quickly access support and services online.
Reviewer
You can contact Bajaj Finserv customer care by calling +91 8698010101 or through the Bajaj Finserv app and My Account support portal.
The Bajaj Finserv personal loan customer care number for general support is +91 8698010101, and existing loan queries can use +91 7757000000.
To raise a complaint, call customer care or send an email to grievanceredressalteam@bajajfinserv.in with your loan details.
Yes, Bajaj Finserv personal loan customer care is available on WhatsApp at +91 8506889977 for support and basic queries.
The toll-free helpline number for Bajaj Finserv personal loan queries is 1800-103-3535.