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Avail Instant Personal Loans ✓ Loan up to 6 Lakhs ✓ Quick Disbursal ✓ Minimum Documentation!

Prefr Personal Loan Customer Care

Get the Prefr Personal Loan customer care number, helpline details, and support channels to resolve your loan queries quickly and efficiently.

Last updated on: March 26, 2026

If you need assistance with your loan, EMI payments, application status, or any service-related queries, you can contact Prefr Personal Loan customer support through multiple channels. Customers of Prefr Personal Loan can reach out via phone, email, or other support options for prompt help and grievance resolution.

Prefr Personal Loan Customer Care Number & Helpline

You can connect with the customer care team through the customer care number for Prefr Personal Loan.

Toll-free Number

040-6988 1555

Note: Contact details may change. Always verify from official communication.

Prefr Personal Loan Customer Care Email ID

You can also reach customer support via email for queries, complaints, or service requests.

  • Customer Support Email: wecare@prefr.com

When emailing, include your registered mobile number and loan details for quicker assistance.

Services You Can Avail from Prefr Personal Loan Customer Care

Customer care support can help you with a wide range of services related to your personal loan.

  • Loan Account Information
    Get details about outstanding balance, tenure, interest rate, and repayment schedule.

  • EMI Payment Assistance
    Resolve payment issues, update payment modes, or request repayment statements.

  • Loan Application and Status Tracking
    Check whether your loan application is under review, approved, or pending documents.

  • Foreclosure and Prepayment Queries
    Understand charges, eligibility, and the process for closing your loan early.

  • Complaint Resolution and Grievances
    Register service complaints or escalate unresolved issues to higher authorities.

Addresses and Contact Numbers of Grievances Redressal Cell at Local Head Offices

Prefr is primarily a digital-first lending platform which means they do not have a traditional network of local branch offices for walk-in customers. However, they have a corporate office in Hyderabad. The details are as follows:

City Address Contact Number

Hyderabad

2nd Floor, Block 2, Hitech City Rd, Patrika Nagar, HITEC City, Hyderabad, Telangana - 500081

+91 94408 32516

Financial Content Specialist

Reviewer

Aakash Jain

FAQs

How do I contact Prefr customer care?

You can contact customer care through the toll-free helpline, regional phone numbers, email support, or grievance redressal channels. Choose the method based on the urgency of your query.

What is the Prefr Personal Loan customer care number?

The toll-free helpline number for Prefr Personal Loan customer care is 040-6988 1555.

How do I raise a complaint with Prefr Personal Loan?

You can register a complaint by calling customer care, sending an email to the grievance team, or contacting the nodal officer if your issue remains unresolved.

Is Prefr Personal Loan customer care available on WhatsApp?

No, WhatsApp customer care support is not available for Prefr Personal Loan.

What is the Prefr Personal Loan toll-free helpline number?

The commonly provided toll-free helpline is 040-6988 1555, available during business hours for customer support.

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