Get prompt assistance for business loan queries, repayment guidance, and dedicated support from FlexiLoans.
Businesses using FlexiLoans often require timely assistance for application queries, repayments, documentation, or account-related concerns. The FlexiLoans Business Loan customer care team provides multiple support channels — phone, email, WhatsApp, and a formal grievance redressal system — to ensure quick resolution. This page compiles all the official contact touchpoints in one place.
You can connect with FlexiLoans support using the helpline listed below. This is the primary FlexiLoans Business Loan customer care number for loan-related questions, follow-ups and application support.
| Support Type | Contact Number | Notes |
|---|---|---|
Customer Care Helpline |
022-68219595 07948061722 |
Available for all business-loan queries, documentation assistance, EMI concerns and general support |
If you are exploring financing options, you may also check other instant business loan products that are similar to FlexiLoans Business Loan for quick access to working capital.
You can write to the team at the following official email IDs:
connect@flexiloans.com - for new customers
myaccount@flexiloans.com - for existing customers and complaints
FlexiLoans does not have a publicly available WhatsApp number for customer care. Customers can reach out using the helpline numbers or email IDs available for customer support.
If your concern is not resolved through regular FlexiLoans Business Loan customer service channels, you can raise an official grievance. The escalation levels are provided below.
| Escalation Level | Contact Details | Purpose |
|---|---|---|
Level 1 — Customer Support |
Customer portal: https://flexiloans.com/grievance-redressal-mechanism Email: connect@flexiloans.com Phone: 022-68219595 (Mon to Sat - 10 AM to 7 PM) Postal address: th Floor, South Annexe, Tower 2, One World Centre, 841, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra – 400013. |
Start here for standard complaints and queries |
Level 2 — Customer Service Head |
Email: rekha.prasad@flexiloans.com Phone: 022-68219595 (Mon to Sat - 10 AM to 7 PM) Postal address: th Floor, South Annexe, Tower 2, One World Centre, 841, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra – 400013. |
For unresolved complaints beyond 14 days |
Level 3 — Compliance Head |
Email: compliance@flexiloans.com Phone: 022-62603800 (Mon to Fri - 10 AM to 6 PM) Postal address: th Floor, South Annexe, Tower 2, One World Centre, 841, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra – 400013. |
For unresolved complaints beyond 22 days |
Level 4 — Grievance Redressal Officer (GRO) |
GRO: Mr. Manish Lunia Email: nodal.grievance@flexiloans.com Phone: 022-62603803 (Mon to Fri - 10 AM to 6 PM) Postal address: th Floor, South Annexe, Tower 2, One World Centre, 841, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra – 400013. |
For unresolved complaints beyond 30 days |
The primary helpline numbers for all loan-related assistance are 022-68219595 and 07948061722.
You could write an email to myaccount@flexiloans.com or connect@flexiloans.com.
No, FlexiLoans does not offer WhatsApp support at the moment.
FlexiLoans does not list an exclusive toll-free number; the standard support lines available for all customers are 022-68219595 and 07948061722.