Need help with your IIFL personal loan? Find IIFL customer care contact details, working hours, and support options to resolve your loan queries quickly.
IIFL Finance provides personal loans designed to meet individual’s tailored financial needs. They have a comprehensive customer care service designed to assist customers at every step of their loan journey. Whether it’s queries about eligibility, application status, repayment, or grievances, the IIFL Personal Loan customer care team provides efficient and prompt support.
IIFL maintains dedicated helpline numbers for its personal loan customers to resolve queries and provide assistance. Customers can call the toll-free numbers or other contact numbers as per convenience during business hours for prompt support.
| Service | Contact Number | Timing |
|---|---|---|
IIFL Personal Loan Customer Care |
|
Weekdays - Monday to Friday ( 9:30 am - 6:00 pm) Saturday ( 9:30 am - 4:00 pm) |
For written communication and grievance registration, the following email IDs are available:
reach@iifl.com (General Personal Loan inquiries)
IIFL is available for all personal loan enquiries and support seamlessly over WhatsApp.
Official WhatsApp numbers include:
|
WhatsApp support includes EMI details, loan status, prepayment guidelines, and repayment options.
Simply send a message on WhatsApp for instant assistance from IIFL customer care.
Customers facing unresolved issues can escalate complaints using the following grievance redressal framework:
| Hierarchy Level | Contact Person | Contact Details | Address |
|---|---|---|---|
Branch Manager |
Local Branch Executive |
Visit nearest IIFL branch |
IIFL House, Sun Infotech Park, Road No.16V, Plot No. B-23, Wagle Estate, Thane - 400604 |
Principal Nodal Officer |
Mr. Amlan Singh |
Phone: Email: |
IIFL Finance Ltd, Corporate Office, 802, Hubtown Solaris, Andheri East, Mumbai - 400069 |
Centralised Receipt and Processing Centre, Reserve Bank of India |
Regional Office |
Email: crpc@rbi.org.in Toll-free number: 14448 |
RBI Dept. of Non-Banking Supervision, 3rd Floor, Byculla, Mumbai - 400008 |
Contact IIFL Finance Personal Loan customer care via helpline number 1860 267 3000 or email at
reach@iifl.com.
The toll-free customer care number is 1860 267 3000; alternatively, 7039 050 000 is also available.
Complaints can be raised by calling the customer care numbers or sending an email to reach@iifl.com. For unresolved issues, escalate to the Nodal Officer or RBI Ombudsman.
Yes, customers can seek assistance through WhatsApp using official numbers like 8828609298 and others during business hours.
The toll-free number is 1860 267 3000, accessible for all personal loan related queries.