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Navigating the intricacies of credit cards can sometimes be challenging, but a reliable credit card customer care service can make all the difference. Whether you have queries about your statement, need assistance with transactions, or want to report a lost card, a responsive customer care team is your ally. In this fast-paced financial landscape, having a dedicated support system ensures that your credit card experience remains seamless and stress-free. Discover the peace of mind that comes with knowing help is just a call away.

List of All Bank Credit Card Customer Care Numbers

Queries? Concerns? Product-related questions? Whatever your issues are, they have your back. 

 

Following are a few ways to reach out to your bank’s credit card customer service.  

Bank 

Customer Care

 

 

 

RBL Bank

For SuperCards

Customer Care Numbers: +91 22 7119 0900

Email - supercardservice@rblbank.com 

 

Axis Bank

Customer Care Numbers: 1800 419 5959 or 1860 500 5555

Email - PNO@axisbank.com 

 

SBI Card

Customer Care Number:1860-180

Email - https://www.sbicard.com/en/webform/write-to-us.page 

 

ICICI Bank

Customer Care Numbers: 1860 120 7777 or +91 22 3366 7777

AU Small Finance Bank

Customer Care Numbers: 1800-1200-1200 or 1800-26-66677

Email Address: customercare@aubank.in

Federal Bank

Customer Care Numbers: 1800 - 425 - 1199 or 1800 - 420 - 1199

Email Address: creditcards@federalbank.co.in

DBS Bank

Email: supercardcare@dbs.com

Contact Number: 1860-267-6789/+91-4469046789 for international customers 

IndusInd Bank

Contact number for users within India: 18602677777

Contact number for users outside India: 022-42207777

YES Bank

Call: 18001031212 (toll-free number) or +91 22 49350000

Email: yestouchcc@yesbank.in

Services Offered by Credit Card Customer Care

Following is a list of services offered by credit card customer care department:

  • Toll-free contact numbers that help you to block or hotlist credit cards or get answers to general queries

  • Online live chat facility via mobile banking or netbanking

  • Contact facility via SMS

  • Customer support facility via email

  • Web support facility on the netbanking portal

  • Dedicated desks for grievance redressal

  • City-specific call centres to address queries of customers

Frequently Asked Questions

What to do if my credit card is lost/stolen?

If your credit card is stolen or lost, you must call your credit card issuer first and block the card. Then, you must register an FIR with the police. Next, you must check your credit card statement and review your credit report and dispute errors with credit bureaus (if any). At last, you must apply for a replacement credit card.

What do I do if my credit card is stolen?

Call customer care immediately to report the card lost/stolen. They will deactivate it, preventing unauthorized use. They may also guide you through filing a police report and initiate a replacement card process.

What should I do if I receive a suspicious email/call claiming to be from my bank?

Never share personal information through unverified channels. Contact customer care directly using verified numbers or website links to report the incident. They can guide you on verifying the legitimacy of communication and help prevent potential scams.

Can customer care help if I'm unsure how to maximise my reward points or understand program terms?

Definitely! They are well-versed in your card's specific reward program and can explain earning and redemption options, point balance inquiries, and program terms, helping you get the most out of your rewards.

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