Reach out for quick assistance on loans, repayments, and account-related queries with KreditBee Customer Care
KreditBee operates as a fintech platform that provides instant lending solutions for business and personal loans with fast processing and simple procedures. The support services provided help customers manage loans, raise queries, and resolve grievances when needed. KreditBee Business Loan customer service includes contact points, complaint escalation, and instructions on how to reach them.
For any issues or queries, feel free to contact the KreditBee Business Loan customer care numbers as displayed below:
Department |
Contact Details |
General Customer Care |
080-4429-2200 |
080-6853-4522 |
KreditBee’s customer-care timings are generally 9:00 AM to 8:00 PM, Monday to Saturday.
For written communication, you can reach out via the customer care email address listed below:
Email Support |
help@kreditbee.in |
Currently, KreditBee does not provide WhatsApp support for business loan customers.
To ensure your complaints and issues are properly resolved, follow the following customer grievance redressal framework:
| Level / Contact Point | When to Use | Contact Details |
|---|---|---|
Level 1 – Customer Care (initial contact) |
For general queries, repayment issues, EMI dates, basic concerns. |
Phone: 080-4429-2200 / 080-6853-4522 Email: help@kreditbee.in |
Level 2 – Grievance Redressal Officer |
If response from Level 1 is inadequate, or complaint needs formal submission |
Phone: 080-4429-2200 / 080-6853-4522 Email: help@kreditbee.in Available: 10:00AM- 7:00 PM (Monday-Saturday) |
Level 3 – Nodal Officer |
If the issue remains unresolved after 14 working days of Level 2. |
Phone: 080-4429-2233 / 080-6853-4501 Email: grievance@kreditbee.in Available: 10:00AM- 7:00 PM (Monday-Saturday) |
Level 4 – External / Regulatory Escalation |
If KreditBee fails to resolve a complaint even after internal escalation — you may approach external regulators or grievance redressal forums. |
RBI’s grievance complaint mechanism or helpline (as applicable) |
For KreditBee Business Loans, you can contact the primary customer care numbers — 080-4429-2200 and 080-6853-4522 — available from 9 AM to 8 PM, Monday to Saturday, for any loan-related assistance.
You can raise a complaint first via phone or email at help@kreditbee.in. If the response is unsatisfactory, escalate to their Grievance Redressal Officer, and later to the Nodal Officer if needed. Keep your loan and contact details handy.
No. There is currently no official WhatsApp helpline for KreditBee business-loan support.
Currently, KreditBee Business Loan Customer Care does not have a toll-free number. The provided contact numbers (080-4429-2200 / 080-6853-4522) are standard lines and may attract regular call charges.