Protium offers customer support for all queries and issues related to business loans. Find all contact details and procedures for contacting Protium Business Loan customer care here.
Protium offers Instant Business Loan support through multiple helpline numbers. Here are the numbers for instant assistance.
| Type | Number | Charges |
|---|---|---|
Toll-Free |
882 882 0004 |
Free |
This number works for all types of queries and complaints. Protium Business Loan customer care is available from 10.00 AM to 6.00 PM on all working days except Saturdays, Sundays, and public holidays.
Protium Business Loan customer care responds to queries through the following email addresses.
customerservice@protium.co.in: Use for general queries, complaints, and grievances.
customer.support@protium.co.in: Use for loan-related support and technical issues.
wecare@protium.co.in: Use for customer experience and service feedback, especially for Samsung Finance customers.
Send your loan account number and details for a faster response. Protium Business Loan customer service responds to emails within working hours.
Protium Business Loan has a clear process for grievance redressal. Complaints are resolved in stages with escalation options.
| Level | Contact Person | Email ID | Address / Details |
|---|---|---|---|
1 |
Customer Care Team |
customerservice@protium.co.in |
Protium Finance Limited, Nirlon Knowledge Park, Goregaon, Mumbai 400 063 |
2 |
Head Customer Service |
customer.support@protium.co.in |
Same as above |
3 |
Grievance Redressal Officer |
GRO@protium.co.in |
Same as above |
4 |
RBI Ombudsman |
crpc@rbi.org.in |
Portal: https://cms.rbi.org.in Address: Centralised Receipt & Processing Centre, Reserve Bank of India, 4th Floor, Sector 17, Chandigarh – 160017 |
Disclaimer: The grievance redressal process and contact details provided are based on the latest information available. Please verify any changes directly with the concerned financial institution before taking action. The escalation timelines and contact details are subject to change as per policy.
If a complaint is not resolved within 7 working days, escalate to the next level. If not resolved within 30 days, approach the RBI Ombudsman. The Protium Business Loan grievance redressal process ensures fair and timely resolution.
Protium Business Loan customer care number is 882 882 0004. This number works for all queries and complaints.
Send an email to customerservice@protium.co.in or call 882 882 0004. If unresolved within 7 working days, escalate to the grievance redressal officer.
No, Protium Business Loan customer care is not available on WhatsApp.
The Protium Business Loan toll-free helpline number is +91 882 882 0004. This number is free for all calls.