How to Block SBI Credit Card

Blocking an SBI credit card becomes essential when the card is lost, stolen, or used for unknown transactions. SBI provides several secure and quick ways to block a credit card, including the SBI Card App, the official website, SMS, and customer care support. These options help users prevent any unauthorised activity and ensure immediate protection for their account. Knowing the options on how to block an SBI credit card allows cardholders to act fast and keep their financial information secure.

Here are common situations in which blocking your card becomes necessary:

• Loss or theft of the card in a public place: If your card is lost or stolen in a public place, it could be misused immediately by someone nearby. Blocking the card right away prevents unauthorised withdrawals or transactions. Once you report it to your bank, they’ll cancel the card and issue a replacement so your account stays secure.

• Unknown or suspicious transactions: When you spot transactions on your account that you don’t recognise, maybe from unknown merchants or odd times, it’s a warning sign of possible fraud. Blocking your card immediately stops further unauthorised charges and protects your funds.

• Phishing attempts or fraudulent messages:  If you receive suspicious calls, SMS, emails or messages asking for card details, PIN, OTP or CVV, blocking the card prevents the use of these details. It cuts off the risk before any transaction occurs.

• Compromised PIN, CVV, or OTP information: When you suspect that your card’s security data (PIN, CVV, OTP) may have been exposed, the card is vulnerable even if you still have it. Immediate blocking prevents misuse of those compromised details.

• Misplaced card that cannot be found after repeated checks: If you have lost track of your card and it’s nowhere to be found after thorough searching, it might already be stolen or copied. Blocking it proactively ensures it’s safe from unauthorised use while you wait for it to turn up (or request a replacement). 

Note: Blocking the card at the earliest helps avoid financial loss and prevents further use of the card.

The SBI Card app offers a quick, secure way to block your credit card. Here is how it works:

1. Open the SBI Card app and log in.
   

2. Go to the ‘Service Request’ section.
   

3. Select the option to block the card.
   

4. Choose the reason for blocking from the list provided.
   

5. Confirm the request through OTP verification.

After the confirmation, the card becomes inactive immediately.

Users can also block their SBI credit card online. Follow these steps:

1. Visit sbicard.com and log in with your username and password.
   

2. Select the ‘Report Lost/Stolen Card’ option under the ‘Services’ or ‘Requests’ tab.
   

3. Choose the card that needs to be blocked.
   

4. Verify the details displayed.
   

5. Confirm the block request by clicking the ‘Submit Request’ button.

The system blocks the card instantly and displays a confirmation message.

Customer care support is useful when digital access is unavailable.

To block through customer care, follow these steps:

1. Call the SBI Card helpline number listed on the back of your card or on the website.
   

2. Choose the option for reporting a lost or stolen card.
   

3. Provide personal and card-related details for identity verification.
   

4. Request immediate blocking of the card.
   

5. Note down the confirmation or reference number provided.

Note: This method offers direct assistance and ensures that the card is blocked without delay.

SBI offers an SMS-based method to block the card using the registered mobile number.
To block the card through SMS, follow these steps:

1. Type: “BLOCK XXXX”
   (XXXX is the last four digits of the SBI credit card.)
   

2. Send the message to 5676791.
   

3. Wait for the acknowledgement message confirming the block.

This method is helpful when the internet is unavailable and a quick response is required.

Blocking the card triggers several updates that users should be aware of:

• The blocked card cannot be used for any transactions.
  

• A replacement card is usually issued and delivered to the registered address.
  

• Auto-debit payments linked to the old card may stop until details are updated.
  

• A new PIN will be required to activate the replacement card.
  

• Users should check their statements to ensure no additional transactions occurred before the block.