Change or Update Contact Details on IDFC FIRST Bank Credit Card

Correct contact details ensure statements, alerts, and service messages reach you without delay. You should follow bank-approved methods to keep records current and avoid service interruptions.

Keeping your contact details up to date ensures you receive timely security alerts from the bank, helping protect your account from fraud. With updated information, you'll get One-Time Passwords (OTPs) for transactions without delay, allowing for secure online purchase verification.

Your statements reach you promptly when you maintain current details on file. You can avoid missing important billing information each month. The bank will deliver physical or digital statements to the right address. Your fraud prevention strengthens as you stay informed about account activity.

You can meet KYC (Know Your Customer) compliance requirements easily. The bank verifies details regularly for regulatory needs. You should update your phone number and address to avoid account restrictions. You can keep all communications smooth with IDFC FIRST Bank Credit Card services.

You can change the address associated with the IDFC FIRST Bank Credit Card online or offline. You may also change the phone number associated with the IDFC FIRST Bank Credit Card using simple methods. The bank offers website, app, branch, ATM, and customer support options.

Steps to Update Via IDFC FIRST Bank Website

You update contact details through the official net banking portal. This process links changes to your customer profile.

1. Log in to the IDFC FIRST Bank internet banking portal

2. Navigate to the "My Profile" or "Service Request" section

3. Select the option to update personal details

4. Enter your new address or mobile number

5. Submit scanned copies of valid proof documents if requested

6. Verify the changes with an OTP sent to your registered mobile

Steps to Update Via IDFC FIRST Bank App

You use the mobile banking app for quick updates. This method reflects changes across your linked accounts.

1. Open the IDFC FIRST Bank mobile banking app

2. Log in using your MPIN or biometrics

3. Tap on the menu and select "My Profile" or "Settings"

4. Choose the option to edit primary contact details

5. Enter the new phone number associated with the IDFC FIRST Bank Credit Card

6. Confirm the update with the OTP verification process

Steps to Update Via IDFC FIRST Bank Branch Visit

You can visit a bank branch for offline updates to your contact details. This method allows you to complete the process with bank staff assistance.

1. Go to your nearest IDFC FIRST Bank branch

2. Carry your original ID proof and address proof documents

3. Ask for the "Credit Card Contact Details Update Form"

4. Fill in your new address or phone number details clearly

5. Sign the form and submit it along with your document copies

6. Collect the acknowledgement receipt from the bank official

Steps to Update Mobile Number Via IDFC FIRST Bank ATM

You cannot update credit card contact details directly via an ATM using a debit card. ATM updates typically apply only to the savings account linked to that specific debit card. Use the app or branch methods for credit card-specific updates.

Steps to Update Via Customer Support

You can contact customer care to request changes to your contact details. The support team will assist you through the entire update process.

1. Call the IDFC FIRST Bank credit card helpline at 1860 258 2000

2. Verify your identity by answering security questions

3. Request the executive to update your contact details

4. Note that for address changes, they may ask you to email documents

5. Send the required proofs to creditcard@idfcfirstbank.com if instructed

6. The team processes your request after verifying the email attachments

You can make the update process faster by preparing the right documents beforehand. You should follow these tips to ensure your contact details change without any delays.

• You need to keep your ID proofs ready before you start the process.

• You should use documents like Aadhaar card or passport for verification purposes.

• The bank will accept these proofs for address or phone number changes.

• You must verify your updated details after the bank processes the request.

• You should check your statements or app profile regularly for any changes.

• You need to look for confirmation SMS or email from the bank after submission.

• These messages will arrive soon after the bank completes the processing.

• You should save the acknowledgement receipt for your personal records.