Get the verified SBI Credit Card Andheri office address, contact details, and working hours in one place for quick reference and visit planning.
Last updated on: March 20, 2026
Visit the right office quickly when you need in-person support for card servicing, settlements, or document submission without relying on call queues or repeated follow-ups. This guide gives you verified location details, contact information, and clear directions, so you can plan your visit to the SBI Credit Card Andheri office for efficient resolution.
Only one SBI credit card office operates in Andheri. It handles all in-person credit card requests, including customer queries, document submission, and settlement discussions. The SBI Credit Card Andheri office also functions as the Mumbai head office and serves customers across the city.
Finding the primary administrative hub is essential if you have complex issues that standard customer care channels cannot resolve immediately over the phone. The SBI Credit Card Andheri office serves as a major regional head office where senior officials oversee the processing of applications and regional compliance for the city.
The table outlines the exact details you need before planning your visit.
| Details | Information |
|---|---|
Office name |
SBI Card Mumbai |
Full address |
SBI Card, 301-B, 3rd Floor, Silver Utopia, Cardinal Gracious Road (Guru Hargovindji Road), Andheri East, Chakala, Mumbai, Maharashtra – 400059 |
Landmark |
Near Chakala Metro Station, Andheri East |
Working days |
Monday to Saturday |
Working hours |
10:00 am to 4:00 pm |
Weekly closure |
2nd and 4th Saturdays |
Before you visit, you should try direct contact channels to confirm document requirements or appointment expectations. Reaching out first often prevents repeat visits to the office.
The table below lists the official contact details shared for Andheri operations.
| Contact type | Details |
|---|---|
Toll-free number |
1800 180 1290 |
Alternate number |
+91-22-39-02-02-02 |
There is no specific email for the branch, you can use the official email customercare@sbicard.com for queries and grievances |
Using these channels helps you understand whether your concern needs a physical visit or can be resolved remotely, especially for billing clarifications or service requests.
Managing the closure of an account or negotiating a settlement requires a formal approach that often necessitates a visit to the dedicated settlement desk. The settlement process involves several steps to ensure that your credit score remains protected while you clear your outstanding dues through the SBI Credit Card Andheri office.
Reviewer
The office generally operates from 10:00 AM to 04:00 PM between Monday and Saturday. However, you must remember that the branch remains closed on the second and fourth Saturdays of every month, alongside other gazetted public holidays.
You can submit card replacement-related queries, but the office may redirect processing through customer care after document verification, depending on the nature of the request.
Yes, you can submit KYC, settlement, or service-related documents at the office, provided you carry valid identity proof and relevant reference details.
Appointments are not mandatory for general queries. However, calling ahead helps you confirm whether your specific concern needs scheduled handling.
Yes, the office supports walk-in assistance for credit card servicing queries during working hours, subject to daily capacity.
You can initiate closure requests at the office, although final processing usually continues through backend verification and customer care confirmation.