Learn how to contact the right support channel when timely credit card assistance is critical in Assam.
Last updated on: January 28, 2026
Billing discrepancies, card security alerts, or transaction failures require prompt action. Knowing the SBI Credit Card customer care number near Guwahati, Assam, helps you avoid delays and ensures documented resolution. This page outlines official contact options, escalation paths, and common concerns relevant to Assam-based cardholders.
SBI Credit Card support for Assam operates through national customer care channels rather than state-specific offices.
Follow these steps for efficient assistance:
Call the SBI Credit Card customer care number near Guwahati, Assam, from your registered mobile number
Select the correct IVR option for your issue category
Complete verification using partial card details
Note the service request number shared by the executive
These steps also apply when using the SBI Credit Card customer care in Assam contact routes.
Assam cardholders can use the following official numbers:
These numbers are commonly referenced as the SBI Credit Card helpline number in Assam.
SBI Card follows a structured grievance framework to ensure complaints move through defined escalation levels before external intervention.
| Escalation Level | Channel | Contact Details | Usage Scenario |
|---|---|---|---|
Level 1 |
Customer care phone support |
1800 180 1290 / 1860 180 1290 |
First-time complaints or service requests |
Level 2 |
Online grievance email |
customercare@sbicard.com |
No response within the communicated resolution timeframe |
Level 3 |
Nodal officer escalation |
Email: nodalofficer@sbicard.com Call: 1860-180-7777 |
Issues unresolved after internal grievance review |
Level 4 |
RBI Ombudsman |
|
Complaints not resolved through SBI Card’s internal mechanisms |
Important clarification:
The RBI Ombudsman can be approached only after exhausting all SBI Card grievance channels and completing the mandatory waiting period, as prescribed by regulatory guidelines.
If responses exceed the communicated timeline, escalation becomes necessary.
Proceed as follows:
Confirm the promised resolution window
Escalate using the official grievance portal
Upload statements, complaint numbers, and communication records
Track progress instead of submitting repeated complaints
These steps remain consistent for users of the SBI Credit Card customer care number in Assam.
Assam-based customers frequently contact support for the following reasons.
| Issue Category | Support Outcome |
|---|---|
Suspected fraud |
Card block and investigation |
Replacement cards |
Dispatch after verification |
Online payment issues |
Transaction clarification |
International charges |
Charge explanation or review |
Billing disputes |
Statement-level resolution |
The SBI Credit Card customer care number near Guwahati, Assam, routes these requests centrally.
Reviewer
Assam customers can call 1800 180 1290 or 1860 180 1290 for credit card assistance.
Yes, replacement and renewal requests are handled through verified customer care channels.
Yes, support teams on the SBI Credit Card customer care number near Guwahati, Assam, assist with failed or disputed online payments.
Requests are handled case by case, based on internal service guidelines.
Yes, international transaction queries and charge explanations are supported on the SBI Credit Card customer care number near Guwahati, Assam.
Resolution timelines depend on issue complexity and verification requirements.