Find contact details and locations for SBI Credit Card offices in Indore to resolve queries, disputes, and track applications.
Last updated on: March 09, 2026
The SBI Credit Card Indore office serves cardholders who require in-person assistance for credit card-related queries. From service requests to documentation support, these offices help customers resolve issues efficiently while ensuring compliance with SBI Card processes.
State Bank of India operates credit card services through designated branches in Indore. Customers visit these points for assistance with applications, disputes, and payments. The bank spreads facilities across key areas to serve local needs.
Before visiting any location, customers should confirm whether the office handles credit card services, as not all SBI branches offer full SBI Card support. Credit card operations are usually managed by SBI Cards and Payment Services Limited, which functions separately from regular SBI banking operations.
Below is a list of primary locations of the SBI Credit Card Indore offices:
| Location Area | SBI Branch | Notes |
|---|---|---|
Vijay Nagar |
SBI P B B Vijay Nagar Branch, 165-AF Scheme No. 54 |
Can assist with basic SBI Card enquiries post customer-care confirmation |
AB Road / Main Branch |
SBI GPO Main Branch, Near GPO Indore |
Major branch likely to support customer referrals |
These locations generally assist with application follow-ups, document submission, and guidance on resolving account-related concerns. For complex matters, customers may be redirected to specialised offices.
The SBI Credit Card head office in Indore acts as a regional operations centre rather than a national headquarters. This office oversees regional servicing, coordination with customer care teams, and escalation handling for unresolved matters.
Key functions handled at the head office include:
Regional customer service oversight
Review of escalated complaints
Support for settlement and recovery coordination
Verification of submitted documents
Details of the SBI Credit Card Head Office in Indore are as follows:
| Feature | Details |
|---|---|
Full Address |
Near GPO Post Office, AB Road, Indore - 452001 |
PIN Code |
452001 |
Distance from Railway Station |
5 km, 15-minute drive |
Nearby Landmark |
General Post Office |
Services Offered |
Approvals, disputes, payments, limit changes |
Timings |
10 AM-4 PM (Mon-Fri), closed 2nd/4th Sat |
Directions to the office are usually accessible via major roads and public transport routes within Indore. Customers should rely on official SBI Card communication or the SBI Card website for the latest location details.
Customers can contact the SBI Credit Card Office in Indore through multiple channels for quick resolution. Phone lines connect directly to branch staff handling local issues.
Below appears a summary table of contacts:
| Contact Type | Details |
|---|---|
Toll-Free |
1800 180 1290 |
customercare@sbicard.com |
|
Website |
www.sbicard.com/contact-us |
You should note reference numbers from prior calls for faster service. Online portals at sbicard.com allow chat support tied to Indore queries. Customers log complaints with PIN details for tracking. Response times stay under 48 hours for standard requests.
The SBI Credit Card settlement office in Indore handles cases related to overdue payments, negotiated settlements, and account closures. This office works closely with recovery and customer resolution teams.
Customers usually approach the settlement office under the following situations:
Long-pending credit card dues
One-time settlement discussions
Written confirmation of settlement terms
Closure documentation after settlement
In Indore, SBI does not have a designated ‘settlement office’. However, you can reach out to the SBI Credit Card branches listed above for settlement-related issues. It is important to carry identity proof, card details, and written communication from SBI Card while visiting the office. Customers should also ensure that any settlement agreement is received in writing before making payments.
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Customers can visit SBI Credit Card office in Indore at the GPO Main Branch on AB Road or call 1800 180 1290 toll-free for guidance. You can also visit supporting SBI branches after confirming the address through official customer care channels.
The Indore SBI Credit Card office assists with service requests, documentation support, escalations, and limited settlement-related guidance.
Most offices operate during standard weekday business hours, excluding bank holidays and weekends. Typically, these branches operate from 10 AM to 4 PM Monday-Friday, remaining closed on second and fourth Saturdays.
Yes, document submission is accepted at authorised SBI Credit Card offices after prior confirmation from customer support.
For any card limit enhancement requests, the above-listed SBI Credit Card offices provide guidance, but approvals depend on eligibility and internal SBI Card assessment.
Disputes can be escalated at the office, though resolution timelines depend on internal review processes.