How to Close a Demat Account Easily – Online and Offline Steps

A Demat account allows investors to store securities electronically, making trading and investing more convenient. However, there are times when closing an account becomes necessary — whether due to high costs, inactivity, or switching brokers. Understanding how to close a demat account properly is essential to prevent issues and maintain accurate financial records.

Key Highlights at a Glance:

• A Demat account holds securities like shares, bonds, and mutual funds in digital form.

• Investors may need to close accounts due to inactivity, duplicate accounts, or cost factors.

• The closure process can be completed through online or offline methods.

• Depository Participants (DPs) play a key role in verifying documents and processing closure requests.

• Ensuring holdings and dues are settled is essential before submitting a closure form.

• Before account closure, investors must sell or transfer securities and transfer money from the Demat account to bank account.

A Demat account, short for dematerialised account, is an electronic account that allows investors to hold shares and other financial instruments digitally. In India, holding a Demat account is generally required for trading most listed securities, as it eliminates the risks of handling physical certificates.

Key Highlights of How a Demat Account Works:

• What is a Demat account: It is an account used to store securities such as shares, bonds, mutual funds, and government securities in electronic form.

• Demat account in India: All Demat accounts are maintained by one of two central depositories — Central Depository Services Limited (CDSL) or National Securities Depository Limited (NSDL).

• How does a Demat account work: Investors must register through a Depository Participant (DP), such as a bank, broker, or financial institution, to access dematerialisation services.

• Different features and charges: Each DP may have its own fee structure and service offerings, which can influence an investor’s decision to maintain or close their account.

A demat account that has no transactions for an extended period is generally classified as dormant by depositories and depository participants. While such an account continues to exist within the depository system, it may remain linked to maintenance charges, record-keeping obligations, and operational controls.

• Ongoing maintenance and charges

Even when no trading activity takes place, a dormant demat account can remain subject to annual maintenance charges and service fees, depending on the depository participant’s tariff structure. These charges continue to accrue as long as the account is active in the system.

• Administrative and record management

Dormant accounts still form part of the depository’s records. Maintaining unnecessary accounts can result in scattered holdings, multiple statements, and duplication of account-level information across platforms.

• Compliance and verification requirements

Depository regulations require client records to remain updated. Dormant accounts may require periodic KYC revalidation or data updates, even if no securities are being held or traded.

• Security and control considerations

An inactive account that remains open continues to be part of the electronic settlement framework. Reducing unused accounts limits exposure to operational issues, data mismatches, or outdated credentials.

Together, these factors explain why demat accounts that are no longer in use are often formally closed within the depository system rather than left inactive.

Demat account closure requests are categorised based on whether the account still holds securities at the time the closure is initiated. This distinction applies regardless of whether the request is described as account closure or how to delete a demat account in common usage.

1. Closure–cum–Transfer

This type applies when a demat account contains securities that are required to be moved to another active demat account before closure. In this case, the DP records the destination account details and transfers the holdings as part of the closure process. The demat account is closed only after the securities are successfully credited to the receiving account and the balance of the closing account becomes zero.

This method is commonly used when an account holder is changing depository participants or consolidating holdings into a different demat account.

2. Direct Closure

Direct closure is used when a demat account does not hold any securities or unsettled positions. Since no transfer of holdings is involved, the DP processes the request based on verification of account details, completion of documentation, and settlement of any pending charges, after which the account status is updated to closed at the depository level.

This category typically applies to accounts that are inactive, unused, or already cleared of all holdings.

Demat account deactivation refers to placing an account in an inactive or dormant status while it continues to exist within the depository system. This typically occurs when there is no trading or transaction activity for an extended period or when the depository participant applies inactivity controls as part of compliance and risk management.

What is typically expected when an account is deactivated

Do’s

• Maintain updated account information
  Depository records such as PAN, address, and bank details must remain current even when an account is inactive, as these are used for regulatory reporting and future reactivation.
  

• Retain access credentials and statements
  Transaction history, holding statements, and client master details continue to remain valid and may be required if the account is later reactivated or transferred.
  

• Monitor corporate actions
  Securities held in a deactivated account continue to receive benefits such as dividends, interest, or corporate action entitlements through the linked bank account and depository records.
  

• Keep the linked bank account operational
  Credits related to holdings (such as dividends or refunds) are routed through the registered bank account even if trading activity is paused.

Don’ts

• Do not assume securities are removed or cancelled
  Deactivation does not affect ownership of shares or other securities. All holdings remain recorded in the demat account at the depository level.
  

• Do not treat deactivation as closure
  A deactivated account is still considered active within the depository system and may continue to incur charges such as annual maintenance fees depending on the DP’s tariff.
  

• Do not initiate transfers or trades during inactivity
  While an account is in dormant or deactivated status, transaction execution may be restricted until the account is formally reactivated by the DP.
  

• Do not rely on inactivity to settle dues
  Outstanding charges, if any, continue to be reflected against the account even if no transactions are taking place.
   

Why this distinction matters

Deactivation only pauses transaction activity, whereas closure permanently removes the demat account from the depository system. Understanding this difference ensures that account status, charges, and record-keeping remain aligned with depository and DP rules.

Closing a Demat account may become necessary for different financial or practical reasons. In many cases, investors realise they are maintaining accounts that are no longer required, which can lead to unnecessary costs or complications. Understanding the common scenarios that call for Demat account closure helps investors make informed decisions when they decide to close a demat account that is no longer required.

Here are some of the most frequent reasons:

• Duplicate or Multiple Accounts

Multiple Demat accounts may be opened over time, which can create confusion and increase maintenance charges.

• Inactive or Dormant Accounts

Accounts unused for long periods with no activity are often categorised as dormant and may continue to incur ongoing charges.

• High Maintenance Fees

Some brokers may charge annual maintenance fees even if the account is unused. Inactive accounts may still be subject to charges such as maintenance fees, depending on the Depository Participant’s policy.

• Changing Brokers

If you are switching to a different brokerage, you may choose to close your current account. You must do so after transferring or selling your securities.

• Consolidating Holdings

Consolidating securities under a single account provides unified statements, simplifying monitoring and maintaining transaction records.

Online demat account closure is convenient and is offered by most brokers. For account holders exploring how to close a demat account online, this option is typically available when there are no holdings or outstanding dues.

Steps to Close Online

• Step 1: Clear All Holdings
  The closure process requires that all securities in the Demat account are sold or transferred to another account.

• Step 2: Log In to Your DP’s Portal or App
  Visit the web portal or mobile application of your Depository Participant and navigate to the Demat account closure section.

• Step 3: Fill Out the Closure Form
  Download and complete the online Demat account closure form provided by your DP, entering details like DP ID, client ID, and personal information.

• Step 4: Upload the Required Documents
  Submit scanned copies of supporting documents, such as proof of identity and address, as specified by your DP.

• Step 5: Settle Pending Dues
  Check for any outstanding annual maintenance charges or other fees and ensure they are cleared.

• Step 6: Submit the Closure Request
  Once the form and documents are uploaded, confirm the request. Your DP will verify the information and initiate closure.

• Step 7: Confirmation of Closure
  After verification, the DP will process your request, and you will receive confirmation once the account is officially closed.

Offline closure is a standard method, especially for joint accounts or those with residual holdings. Here is how to close a demat account offline. 

Steps to Close Offline

• Step 1: Visit Your DP’s Branch
  Go to the nearest branch of your Depository Participant to confirm requirements and obtain the official Demat account closure form.

• Step 2: Fill Out the Closure Form
  Complete the form by providing details such as your DP ID, Client ID, account type (individual, joint, or corporate), and reason for closure.

• Step 3: Attach Supporting Documents
  Submit the filled form along with proof of identity, proof of address, and any other documents requested by your DP.

• Step 4: Ensure All Holdings Are Nil
  Confirm that you have either sold or transferred all securities. Accounts with remaining holdings cannot be closed directly.

• Step 5: Clear Outstanding Dues
  Outstanding annual maintenance charges or transaction fees must be cleared, otherwise the closure request may not be accepted.

• Step 6: Submit the Form and Request Letter
  Hand over the closure form along with a signed Demat account closing letter to your DP. This written confirmation acts as official proof of your intent.

• Step 7: Verification and Closure
  The DP will verify the details, process the request, and provide you with confirmation once the account has been closed.
   

You must also attach a written demat account closing letter with your signature to your DP. This acts as a valid proof of your intent to close the account.

The time required to close a demat account depends on whether the account has securities, pending charges, or active service links at the time the request is submitted. Under the depository framework used by NSDL and CDSL, a closure request is processed only after the account meets all eligibility conditions, including a zero securities balance and settlement of outstanding dues.

Once a complete and valid closure request is received by the Depository Participant, the verification and depository-level processing typically takes about 7 to 10 working days. This period includes validation of account details, confirmation that no securities remain, and final deactivation of the demat account in the depository system.

Accounts that include pending transfers, frozen securities, delisted holdings, or unresolved charges may require additional processing time because these conditions must be resolved before the account can be closed.

In effect, the closure timeline reflects the status of the demat account at the time of submission and the depository’s standard verification and settlement cycle.

To close a Demat account, you must submit a duly filled closure form along with essential documents. The required details typically include:

• Demat Account Number and DP ID

These unique numbers identify your Demat account and the Depository Participant (CDSL or NSDL) through which it is maintained.

• PAN Card

A self-attested copy of your PAN card must be submitted for verification.

• Address Proof

A valid proof of address, such as Aadhaar card, passport, voter ID, or a recent utility bill, is required.

• Client Master Report (CMR)

If you are transferring holdings to another Demat account, you need to submit the Client Master Report of the new account.

• Signatures of All Account Holders

In the case of joint accounts, signatures from all account holders are mandatory on the closure form.

• Reason for Closure

A brief mention of the reason, such as account duplication, high charges, or broker change, must be included in the form.

A Demat account closure is an irreversible process, subject to verification and due diligence by the Depository Participant. Many closure requests get delayed or rejected because of pending dues, untransferred holdings, or incomplete paperwork. These preparatory steps are relevant for anyone assessing how to close a demat account without procedural delays

• Ensure Your Holdings are Nil

All shares or holdings must be sold or transferred to another Demat account, as accounts with holdings cannot be closed directly.

• Check and Clear Dues

Pending charges such as Annual Maintenance Charges (AMC) or penalties must be cleared, and negative balances addressed before closure.

• Download Transaction Statements

Keep copies of transactions and holding statements from your DP for future reference.

• Close Linked Trading Accounts 

Where trading and Demat accounts are linked, closure of the trading account may also be required to prevent additional charges. If your shares are in a frozen pool account or belong to a delisted company, your account can only be closed after the pool account is unfrozen or the company’s ISIN becomes active.  

• Keep the Delivery Instruction Slip (DIS) Handy

For transferring securities, you will need to fill out a DIS, which is available from your DP.

• Ensure There are No Active SIPs or Mutual Funds

Check twice for any unsettled mutual funds or SIPs linked to your account.

A demat account closure form is mandatory, required by DPs to formally close your demat account. The form typically contains:

• Personal details of the account holder(s)

• DP ID and Client ID

• Account type (individual/joint/corporate)

• Reason for closure

• Transfer instruction (closure or transfer cum closure)

• Signature(s) of all account holders
   

The form is easily accessible. You can either download it directly from your DP’s website or collect a physical copy from the nearest branch, depending on what is more convenient for you.

Before closing a Demat account, it is essential to transfer any existing holdings to another active account. This step ensures investments are transferred and accessible, while also preventing rejection of the Demat account closure request. Transfers can be carried out within the same depository or across different ones. The two types of transfers are as follows:

• Intra-depository Transfer: Moving shares within the same depository (CDSL to CDSL or NSDL to NSDL)

• Inter-depository Transfer: Moving shares across depositories (e.g., CDSL to NSDL)
   

Required Documents

• DIS (Debit Instruction Slip)

• Copy of the client master report of the receiving account or 16-digit client ID 

• Signed DIS slip
   

Once the transfer is processed and holdings become nil, you can proceed with the closure request.

Closing a demat account involves a few careful steps, whether done online or offline. It is important to ensure all dues are cleared, holdings are transferred, and documentation is submitted correctly. This helps ensure that your account is closed in line with DP requirements, reducing the risk of future complications.

To understand the exact process and requirements, you must refer to the official websites of CDSL, NSDL, and your DP. If you are unsure about any step, reach out to your depository participant for assistance. This will enable you to carry out the closure process seamlessly.

This content is for informational purposes only and the same should not be construed as investment advice. Bajaj Finserv Direct Limited shall not be liable or responsible for any investment decision that you may take based on this content.