Change/update the registered mobile number for your EMI Network Card
Last updated on: Oct 21, 2026
Follow these explicit numbered steps on a desktop or mobile browser for quick completion (typically 5-10 minutes):
Visit the Experia Customer Portal: Go to Bajaj Finserv Experia portal and enter your Customer ID (found on statements or app).
Log In Securely: Submit the OTP sent to your current/old registered mobile number to authenticate access.
Access Profile Section: Click the 'Services' tab, then select 'My Profile' from the top-right menu.
Initiate Update: Choose 'Update Contact Details' or 'Edit Details' under profile options.
Enter New Number: Input your new 10-digit mobile number, verify identity if prompted (e.g., DOB, Insta EMI Card number, or bank details).
Review and Confirm: Double-check details, enter any final OTP (sent to old/new number), and submit changes.
Get Confirmation: Receive an SMS on both numbers within minutes to 2 business days confirming the Bajaj Finserv mobile number change.
That’s it, the registered number has now been successfully changed!
Struggling to receive OTP on your old registered number? The how to change mobile number in Bajaj Finserv without OTP process offers reliable offline and assisted alternatives, ensuring you regain access to your EMI card, loan details, and statements without delays. This is essential for users who've lost their old SIM or face network issues, as the registered number is tied to OTP-based transactions at 1.5 lakh+ partner stores. Follow these verified methods using alternate verification like KYC documents or customer support—no OTP required on the old number.
Locate your nearest Bajaj Finserv partner branch or collection center via
Carry original KYC documents: Aadhaar card, PAN card, passport-sized photo, and Customer ID (from old statements).
Submit a mobile number update form at the counter—staff will verify identity manually.
Provide new mobile number; changes reflect in 24-48 hours with SMS confirmation on the new number.
Dial +91-8698010101 (Mon-Sat, 9 AM-7 PM) from any accessible phone.
Inform the executive about your how to change mobile number in Bajaj Finserv without OTP request due to no access.
Complete verbal verification: Share Customer ID, loan details, PAN, and answers to security questions.
Executive logs the request; expect SMS on new number within 2 business days after backend approval.
Email wecare@bajajfinserv.in with scanned KYC copies, Customer ID, old/new number, and a signed update letter.
Or, visit Experia portal > 'Raise Request' under Services, select 'Contact Update' and upload PAN/Aadhaar for manual review.
Bajaj team verifies via alternate proofs (e.g., bank statement match); approval in 3-5 working days.
A registered mobile number is vital for your Bajaj Finance Insta EMI Card, ensuring seamless access to services and protection against fraud. Updating via Bajaj Finserv mobile number change keeps you connected when your old number becomes non-functional, preventing missed notifications and transaction blocks.
Key reasons to maintain an active registered number:
OTP for Transactions: Receive one-time passwords instantly for EMI purchases at 1.5 lakh+ partner stores and online checkouts.
EMI Alerts: Get due date reminders, payment confirmations, and overdue warnings to avoid late fees.
Loan Statements: Access monthly account summaries, outstanding balances, and tenure details via SMS.
Card Status Updates: Stay informed on limit enhancements, new offers, and security alerts for your Bajaj EMI card.
You can update your phone number by going to the 'My Profile' section on Bajaj Finserv's customer portal after logging in with your Customer ID and OTP. For a seamless Bajaj Finserv mobile number change, first visit the Experia portal, authenticate via the old registered number, then select 'Update Contact Details' to enter and verify your new 10-digit mobile.
Your registered mobile number is the primary point of contact for all actions related to your Bajaj Finserv EMI Network Card. So, it’s important that you keep your mobile number updated at all times.
No, changing your registered mobile number will not affect your EMI details, payment schedule, loan tenure, or outstanding amount. It only changes where you receive OTPs, EMI alerts, statements, and other notifications. Update your Bajaj Finserv mobile number change promptly for uninterrupted communication.
If your old registered number is inaccessible, visit a Bajaj Finserv branch with KYC documents (Aadhaar, PAN, Customer ID) to submit a mobile update form for manual verification, or call customer care at +91-8698010101 for assisted changes via security questions. These offline methods bypass OTP requirements completely. See the dedicated How to Change Mobile Number in Bajaj Finserv Without OTP section above for complete steps.
Bajaj Finserv Insta EMI Card does not support mobile number changes via SMS—unlike card number retrieval. Use the Experia customer portal, app, customer care (+91-8698010101), branch visit, or email instead to secure how to change Bajaj Finserv Insta EMI Card mobile number updates with proper verification.
Yes, perform your Bajaj Finserv mobile number change online via the Experia customer portal: log in with Customer ID/OTP, go to 'My Profile' > 'Update Contact Details', enter a new number, verify, and confirm. Changes sync in 24 hours with SMS on both numbers—ideal if your old number is still active.