Safeguarding your loved ones from financial burdens in your absence is a priority. In case of a sudden unfortunate demise, your family might have to suffer from the strain of repaying your loans. You can protect your beloved from the monetary impacts of such incidents with the help of Markets Loan Shield, the comprehensive insurance plan for your loan. This plan is available in multiple variants and provides you with additional benefits like EMI cover, healthcare vouchers and Financial Health Check Report (FHCR) powered by TransUnion CIBIL.

Features & Benefits of Markets Loan Shield

  • Credit Protection Plan

Under this package, you are provided with the Credit Protection Plan by Bajaj Allianz Life Insurance Co. Ltd. This lessens the burden of the family of having to repay loans to the extent of the sum assured in case of the policyholder’s death. The provision allows your family to manage their financial liabilities in a stress-free manner.

  • Doctors Consultation

With the aid of the Indian Health Organization Private Limited (IHO), the policyholder can benefit from unlimited teleconsultations. You can also benefit from OPD consultation vouchers, applicable in select cities. This helps ensure that your family’s overall health is not being compromised. In a cost-effective way, you can now maintain your health and get expert healthcare advice.

  • Health Check-Up & Pharmacy Voucher

Under this plan, you are also offered online pharmacy vouchers by Netmeds and comprehensive health check-up vouchers by Thyrocare. You can use these to monitor your health in an affordable manner. Use these to get great discounts on your expensive pharmacy bills and get costly diagnostic tests for free.

  • Discount Network Card

You can get amazing discounts at Diagnostic centres, Home care, Pharmacy, Doctor’s Clinic, hospitals, Dental Treatments etc., with a Discount Network Card. This facility can be used across 16,500+ healthcare centres located in India. You can access the complete list of these centres on vHealth’s mobile application, available on the Google Play Store and Apple Store

  • Personal Accident Cover

One of the major components of this group plan is the Personal Accident Cover provided by Bajaj Allianz General Insurance Co. Ltd. It offers you multiple benefits like coverage for injuries including permanent total and partial disablement. Furthermore, it offers an EMI cover, along with an air and road ambulance cover. These ensure that in case of an accident, you have complete financial protection and your loved ones are also shielded from the impacts.

  • CPP Wallet Care

Wallet care by CPP is available at an annual premium of just ₹767 and comes with many benefits. In case you misplace your wallet or have it stolen, this policy can help. It provides monetary protection, card-blocking services, PAN card replacement, and much more. You can also enjoy free subscriptions to Zee5 and SonyLiv platforms for unlimited entertainment.

  • FHCR

You can also check your FHCR with the help of the Bajaj Markets Loan Shield plan. The report is gathered from the credit bureau, TransUnion CIBIL. Your FHCR is gathered from the credit bureau, TransUnion CIBIL. This allows you to closely monitor your credits and plan your finances better. The FHCR can be an essential tool in planning future credits and planning your repayment schedules. Analysing this report can help you boost your CIBIL score.

Terms and Conditions

  • To be eligible for the Markets Loan Shield Plan, you must fall under the age bracket of 18 to 70 years

  • This plan is available only for those who get an unsecured loan via the Bajaj Markets platform

  • Benefits under the Markets Loan Shield plan are non-transferable

  • This plan’s benefits are applicable only in India

  • Physical vouchers provided at the time of purchasing the plan must be presented when redeeming benefits like comprehensive health check-ups and OPD visits

  • Any single or specific feature under the group plan cannot be segregated from the others or cancelled

Claim Process


1. For Claim Under Credit Protection Cover


The nominee or beneficiary should raise a claim for the credit protection cover within 45 days of the incident. They will be required to notify Bajaj Allianz Life Insurance Company Limited. They can do this via the firm’s official website - www.bajajallianzlife.com/life-insurance-claim-assistance.html or by visiting a nearby branch office. They can further get in touch with the helpline number - 1800-209-7272.


Documents Required for Claim Evaluation:

  • Duly filled Claimant Statement

  • Original/Attested copy of Death Certificate issued by Municipal Authorities.

  • NEFT Mandate form attested by Bank or copy of cancelled cheque/bank passbook wherein account number & name of the nominee is printed.

  • Copy of Certificate of Insurance

  • Copy of Identity and address proof of nominee (KYC).


In Case of Medical Death:

  • Form C – Attending Physician’s Statement to be duly filled, signed and stamped by the attending doctor or family physician.

  • All medical records, if any, like death summary, admission sheet, patient notes, discharge summary etc.


2. For Claim Under Personal Accident Cover


The nominee or beneficiary should raise a claim for the credit protection cover within 24 hours of the incident. For this, they will be required to notify Bajaj Allianz General Insurance Company Limited. They can do this by visiting the nearest office branch or by using the following contact details.


Email ID - bagichelp@bajajallianz.co.in


Toll-free Number - 1800-209-5858


Website - www.bajajallianz.com/general-insurance-claims.html


3. For Claim Under CPP Wallet Care


The policyholder must contact CPP Assistance Services Private Limited to raise a claim within 24 hours of their wallet being stolen. They use the following details to get in touch with the firm and file the claim.


 Email ID - feedback@cppindia.com


Toll-free Number - 1800-419-4000  

Read More


What is a Credit Protection Plan?

 In the case of premature death or disablement caused by critical illness or accident during the policy term, the insurer provides your family with financial support. The amount can be used to manage the burden of loan repayments.  

What is the EMI cover service provided under Personal Accident Cover?

 An EMI cover insures your monthly instalments in case of an injury caused by an accident during the policy term. This is if the injury directly or indirectly leads to permanent partial disability that leaves you unable to work. In such cases, the EMI of your loan account for up to 3 months, as specified in the policy will be paid by the insurer.  

How can I use my comprehensive health check-up vouchers?

 You can contact the vHealth Help Desk by calling on 18001034466 between 8 AM to 8 PM any day of the week (except on national holidays). Inform the customer service executives of your preferred location and timings for the collection of samples. Following this, your appointment will be taken forward. To avail the benefits of the voucher it is mandatory to carry the physical voucher provided in the welcome kit. This kit is provided when you purchase the Markets Loan Shield plan.

How can I use the pharmacy voucher?

 You can redeem the pharmacy voucher provided by Netmeds by using the coupon code provided when ordering medicines online.

What is an FHCR?

FHCR stands for Financial Health Check Report. This report is gathered from the credit bureau, TransUnion CIBIL. With the help of this report, you can manage your credits better and plan your finances better.


What is the premium amount and the benefits of Wallet Care?

Wallet Care comes with an annual premium amount of just ₹767. It covers your wallet from incidents like theft and loss. You can get services like card blocking, PAN card replacement, travel assistance and so on. Furthermore, you also get free OTT subscriptions for Zee5 and SonyLiv apps.

How can a Personal Accident Cover help me?

The Personal Accident Cover, offered by Bajaj Allianz General Insurance Co. Ltd., provides coverage for injuries including partial and total disablement. Additionally, you can also get extra benefits like air and road ambulance covers along with an EMI cover.


Where is the Discount Network Card applicable?

You can get discounts and offers in more than 16,500 healthcare centres across India with the help of a Discount Network Card. This is inclusive of Home Care, Doctor’s Clinic, Dental Treatments, and so on.

Who provides the healthcare check-up and pharmacy vouchers?

The health check-up vouchers are provided by Thyrocare while the pharmacy vouchers are offered by Netmeds.

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