Quick help for all your CASHe personal loan queries and issues.
CASHe promises a fast, tech-enabled assistance for every borrower through multiple channels like WhatsApp, calling, and email. If you are facing challenges related to loan application, document submission, payments, loan restructuring, or just have a general query about loans, the customer care can help.
For immediate assistance, call the CASHe (Bhanix) Personal Loan Customer Care Number: +91 9983107444.
CASHe provides responsive digital support for borrowers across India. The customer care team handles loan status checks, EMI clarifications, payment verifications, and app issues.
Here are the verified contact details for direct help:
| Contact Type | Customer Care number for CASHe | Purpose / Notes |
|---|---|---|
General Helpline |
+91 9983107444 |
Main support number for all customers. Available during working hours. |
WhatsApp Support |
+91 80975 53191 |
For instant help via WhatsApp. Send loan or account queries. |
NRI / Overseas Queries |
+91 9983107444 |
No separate number. Email support@cashe.co.in for assistance. |
It is better to keep your loan account information and reference numbers handy before calling. It helps the representative find your profile faster and resolve your query efficiently.
You can reach out to the CASHe customer care through various email IDs assigned for different purposes. Here is the list of all the email IDs that you may need for seeking support.
support@cashe.co.in - Write to the address for general queries, technical issues on the app, loan tracking, sending documents, loan restructuring, and Bureau score-related issues.
support@bhanix.in - Write to the address for issues linked to payments, NOC, and statement of accounts.
grievance@bhanix.in - This email ID is for escalating unresolved complaints.
bhanix@bhanix.in - The email address connects you to the Principal Nodal Office. You can write to this email address to escalate your complaints further.
You can also reach CASHe Personal Loans customer care via WhatsApp on +91 80975 53191.
Steps to connect on WhatsApp:
Save the customer care no. of CASHe for WhatsApp Support- +91 80975 53191 on your device.
Open WhatsApp and find the contact in the search. You may have to refresh your WhatsApp contact list to find it.
Tap on the contact to open the chat window.
Send ‘Hi’ or type in your loan reference ID along with the details of your issue.
CASHe follows a structured grievance redressal process. If your query is unresolved, you can escalate it in the following order:
| Level | Stage | Email / Phone | Purpose |
|---|---|---|---|
Level 1 |
Customer Care Support |
Tel. 9983107444 Email ID: support@bhanix.in |
First complaint - regarding anything |
Level 2 |
Grievance Redressal Officer |
Tel. 9983107444 Email ID: grievance@Bhanix.in |
Escalate the issue if your complaint is not resolved within 7 days |
Level 3 |
Principal Nodal Office |
Tel. 9983107444 Email ID: bhanix@bhanix.in |
Escalate the issue further if your complaint is not resolved within 15 days |
Level 4 |
RBI Sachet Portal |
https://sachet.rbi.org.in/ |
Lodge a complaint with RBI if your complaint isn’t resolved even after 30 days. You may need to provide previous communication with the company for reference and proof. |
CASHe offers customer care through various channels. You can call, reach out through WhatsApp, or send an email to the company for queries and support services . The customer care number is +91 9983107444, the WhatsApp number is +91 80975 53191, and the email address is support@cashe.co.in. The company also supports its customers through the ‘Help’ section on the CASHe App.
The official customer care number of CASHe Personal Loan is +91 9983107444. While they have not mentioned business hours, it is best to call during the business hours of working days. Alternatively, you may also write to the team at support@cashe.co.in or connect on WhatsApp at +91 80975 53191.
Your first option is to call the CASHe (Bhanix) Personal Loan customer service number on +91 9983107444 to seek help on issues you are facing. If not, then you can write to the company at support@cashe.co.in with the details of your issue and loan account. If you do not receive help within seven days, you can escalate the issue to the Grievance Redressal Officer at grievance@Bhanix.in. In extreme cases, if your issue remains unresolved for 30 days, then you may lodge a complaint to the RBI at https://sachet.rbi.org.in/.
Yes, you can get WhatsApp support for CASHe Personal Loans through +91 80975 53191. You can talk to the bot on WhatsApp and get instant support 24/7. It is particularly helpful for getting assistance with application status, EMI schedules, repayment updates, app access issues, etc. However, if you need to speak to a representative, consider calling the CASHe (Bhanix) customer care number +91 9983107444 or writing to support@cashe.co.in.
CASHe has a standard helpline number +91 9983107444. The call may or may not be chargeable depending on your current mobile network plan. You may also write an email to support@cashe.co.in or use the WhatsApp chat support for free communication.