Axis Credit Card Customer Care Bangalore - Check 24*7 Toll Free Number

Axis Bank Credit Card Customer Care in Bangalore

Axis Bank has a reliable support team to address all credit card-related concerns. The customer care team ensures prompt solutions for billing inquiries, assistance with lost or stolen cards, reporting unauthorised transactions, etc.

Here are the numbers:

Details	Numbers
Toll-free Numbers	1800 209 5577 / 1800 103 5577
Backup Numbers (Charges applicable as per the service provider)	1860 419 5555 / 1860 500 5555
Access from Outside India	+91 22 6798 7700
Report Lost Card	+91 22 6798 7700

Other ways to reach out to the customer care team include:

e-mail or chat
Axis AHA! chatbot
Branch visit
'Open Axis Bank' mobile app
SMS banking facility

Axis Bank Credit Card Grievance Redressal System in Bangalore

You can submit your grievance through phone calls, emails, branch visits, or letters. Make sure to have your name, contact details, and card information ready to expedite the process. The Grievance Redressal System is as follows:

Level 1

The first level is registering your grievance with the Axis Bank customer care team in Bangalore. Here are the various mediums:

Methods	Details
Call	1800 209 5577 / 1800 103 5577 (Toll-Free Numbers)
Website	https://application.axisbank.co.in/webforms/axis-support/index.aspx

Level 2

If you do not receive a satisfactory resolution or a response within 10 days, escalate the issue to the Nodal Officer using the following details:

Address	Axis Bank Ltd, NPC1, 5th Floor, "Gigaplex", Plot No I.T.5, MIDC, Airoli Knowledge, Park, Airoli, Navi Mumbai - 400708
Phone Number	91 080 61865200 (Monday to Saturday from 9:30 AM to 5:30 PM)
Email ID	nodal.officer@axisbank.com

Level 3

If your grievance remains unresolved or you receive no response within 10 days from the Nodal Officer, escalate the matter to the Principal Nodal Officer:

Address	Axis Bank Ltd, NPC1, 5th Floor, "Gigaplex", Plot No I.T.5, MIDC, Airoli Knowledge Park, Airoli, Navi Mumbai - 400708
Phone Number	91 080 61865098 (Monday to Saturday from 9:30 AM to 5:30 PM)
Email ID	pno@axisbank.com

Level 4

If your issue remains unresolved even after 30 days, you can escalate it to the Integrated RBI Ombudsman Office. Refer to the table given below for the address and area of operation of RBI Ombudsmen in Bangalore:

Address	Telephone Number	Toll-Free Number
C/o Reserve Bank of India 10/3/8, Nrupathunga Road, Bengaluru -560 001	22277660 / 22180221	14448

You can also lodge a complaint on https://cms.rbi.org.in

About Credit Cards Services

Credit Cards by Bajaj Markets’ Partners

Credit Cards by Non-partnered Providers

How can I apply for an Axis Bank credit card through customer care?

You can contact customer care to inquire about eligibility criteria, required documents, and the application process.

Once you have the necessary information, you can apply for a credit card through the bank's official website or by visiting the nearest Axis Bank branch.

Can I set up auto-debit for my Axis Bank credit card payments through customer care?

You have the option to enable auto-debit for your Axis Bank credit card payments using either the mobile app or Internet banking. Alternatively, you can go to the official website to activate this feature.

During the process, you might be asked to verify your card details. Once completed, you will receive a confirmation message on both your registered mobile number and email address.

Can I request a duplicate statement of my Axis Bank credit card through customer care?

Yes, you can request a duplicate statement for your Axis Bank credit card by dialling customer care at 1860 500 5555, 1860 419 5555 and 1800 103 5577 (toll-free).

You can also view or download your statement as many times as needed through the following ways: