Learn how to quickly block your lost or stolen card and secure your account.
If you’ve lost your ICICI Bank credit card or it has been stolen, it’s crucial to take immediate action to prevent any misuse. The bank provides several methods to block your card and safeguard your account. By reporting the loss promptly, you can minimise your liability for any unauthorised transactions, in line with RBI guidelines.
If you’ve lost your ICICI Bank credit card or it has been stolen, blocking it immediately is essential to protect your finances. The online method is quick and convenient, allowing you to secure your card within minutes.
To block your card online:
Log into your ICICI Bank account through the mobile app or online banking portal
Go to the ‘Credit Cards’ section
Select ‘Block Card’ and follow the prompts
Confirm the action, and your card will be blocked instantly
Once blocked, your card can no longer be used for any transactions. ICICI Bank will also send you a notification to confirm the action. It’s important to ensure your contact details are current so you can receive a replacement card without any delays.
If you’re unable to block your ICICI Bank credit card online, you can do so by contacting the bank directly. Here’s the offline process to block your card:
Call ICICI Bank’s customer support helpline at the number provided on their website
Inform the representative that your credit card is lost or stolen
You will be asked to verify your identity for security purposes
Once verified, the representative will block the card to prevent any unauthorised usage
Blocking your card offline ensures that your account is secured. ICICI Bank's customer support team is available to assist you at any time, providing peace of mind as they take swift action to protect your account.
If you lose your ICICI Bank credit card or it is stolen, report it immediately to block it and prevent any unauthorised transactions. You can do this online through the mobile app or internet banking, or by contacting ICICI Bank’s customer support helpline.
To block your ICICI Bank credit card online, simply log into your account via the mobile app or online banking, go to the ‘Credit Cards’ section, and select ‘Block Card’. Confirm the action, and your card will be blocked immediately.
If you prefer to block your card offline, contact ICICI Bank’s customer support helpline. Inform them of the loss or theft, and after verifying your identity, they will block your card to prevent further misuse.
As per RBI guidelines, you will have zero liability for unauthorised electronic banking transactions if the loss is reported within the specified time frame. It’s important to report the loss as soon as possible to take advantage of this protection.
It’s recommended to regularly monitor your credit card transactions to identify any unauthorised activity. You can do this through the ICICI Bank mobile app or internet banking. If you spot any suspicious transactions, report them immediately.