Learn how to efficiently contact SBI credit card customer care in Bhopal and resolve issues with expert guidance.
Last updated on: January 08, 2026
When it comes to managing your SBI credit card in Bhopal, having access to the right customer care contact is essential. Whether you're dealing with an unexpected charge, seeking assistance with card features, or needing to report a lost card, having a reliable point of contact is crucial. It ensures you get the help you need without unnecessary stress. Knowing how to reach the SBI credit card customer care team in Bhopal and understanding the services available can save you time and effort. This allows you to resolve issues quickly and get back to enjoying the benefits of your card.
SBI credit card customer care in Bhopal offers reliable support for billing issues, transaction concerns, and card-related queries. You can reach the customer care team through a toll-free helpline, email support, or by visiting your local SBI branch for assistance. With efficient and professional service, SBI ensures quick resolutions to help you manage your credit card effectively.
For quick assistance with your SBI credit card, the toll-free customer care number provides an easy and cost-free way to resolve your concerns. By calling the official SBI credit card customer care number, 1800-180-1290, you can speak directly to a trained executive who will assist you step-by-step, ensuring you understand the process, even if you are not familiar with banking terms.
This toll-free number connects you to customer care without any charges, no matter where you are in India. The support team is available from 8:00 am to 8:00 pm, Monday to Saturday, making it convenient to reach out during working hours.
If you need to address urgent issues such as transaction disputes or suspect fraudulent activity, you can also contact SBI Card using the alternative numbers 39-02-02-02 (with your local STD code) or 1860-180-1290. These numbers connect you to the same support system, ensuring a swift response to protect your account.
Using the toll-free number is an efficient way to manage your credit card concerns, avoiding the need for branch visits and getting clear, easy-to-follow guidance when you need it most.
SBI Credit Card has a structured grievance redressal system to ensure that your concerns are addressed promptly and fairly. The process is designed to escalate complaints systematically, ensuring a smoother resolution at each level. To avoid delays, it is essential to follow the escalation process step by step, rather than contacting multiple levels simultaneously.
For any issues related to billing, transactions, card usage, or service delays, the first point of contact should be SBI Credit Card’s customer care desk. Most complaints are resolved at this stage, within the standard response time. You can contact customer care through various channels, such as:
Customer care is available from 8:00 am to 8:00 pm, Monday to Saturday.
If your issue remains unresolved or the solution provided is unsatisfactory, the next step is to escalate your complaint to the Nodal Officer. This step ensures that your concern receives the attention of a senior representative within the organisation.
If your grievance remains unresolved after escalation to the Nodal Officer, you can further escalate it to the Principal Nodal Officer. This is the highest internal level for escalating complaints within SBI Card, ensuring that serious issues receive the attention they deserve.
For complaints related specifically to mis-selling, aggressive recovery practices, or harassment, SBI offers a dedicated helpline for quicker action. This helpline is designed to ensure swift resolution for these sensitive issues.
Dedicated Helpline Number: 080-39356050
If you do not receive a timely response or satisfactory solution from SBI Credit Card customer care, following these steps can help ensure your issue gets the attention it needs:
Wait at least 48 hours after your initial complaint to allow time for basic verification
Keep a record of your complaint reference number to track your issue easily
Call customer care again and mention the previous complaint reference number to highlight that your issue remains unresolved
Send a detailed email to SBI Card customer support, outlining the problem, previous interactions, and any delays you’ve faced
If the issue is still unresolved, escalate it to the Nodal Officer for further action
For complaints regarding mis-selling, harassment, or serious issues, use the dedicated escalation helpline for quicker resolution
Visit an SBI Card branch in person for face-to-face assistance and faster clarification if required
Retain copies of emails, call logs, and reference numbers to support your case when escalating the issue
SBI Credit Card customer care in Bhopal resolves a variety of concerns, ensuring that cardholders can manage their cards effectively and without hassle:
Customer care helps resolve any discrepancies on your monthly statement, explains unclear charges, and corrects any errors related to billing.
If you spot any unfamiliar transactions, the team quickly blocks the card and assists with the dispute and refund process.
In case of a lost or stolen card, customer care immediately blocks it to prevent misuse and arranges a replacement for you.
If your new or replacement card fails to activate, customer support will guide you through the activation process to ensure it’s completed correctly.
Support helps you understand how reward points and cashback work, checks for missing points, and guides you through the redemption process.
Customer care reviews your request to adjust your credit limit and provides details on eligibility, timelines, and any potential impact on your account.
The team assists with converting large purchases into EMIs and resolving any issues related to EMI billing or missed payments.
Customer care can clarify any late fees, interest charges, and advise on how to avoid these in the future.
To ensure your details are up to date, customer care assists with changes to your mobile number, email address, or residential address.
If you decide to close your credit card, the support team explains the process and ensures all dues are cleared before the account is closed.
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You can contact SBI credit card customer care in Bhopal via the toll-free number 1800-180-1290, email at customercare@sbicard.com, or by visiting a local SBI branch for assistance. Customer care is available from 8:00 am to 8:00 pm, Monday to Saturday.
Yes, SBI provides a toll-free number for credit card customer care: 1800-180-1290. This number allows you to raise queries or resolve issues without incurring any charges, available throughout India, including Bhopal.
SBI credit card customer care in Bhopal operates from 8:00 am to 8:00 pm, Monday to Saturday. This schedule ensures you can reach the support team during convenient hours for timely assistance.
Yes, you can resolve many credit card issues over the phone by contacting SBI’s customer care on the toll-free number. They assist with billing, transaction inquiries, fraud reports, and other concerns without needing to visit a branch.
To check the status of your complaint, call SBI’s customer care at 1800-180-1290 and provide your reference number. You can also email customercare@sbicard.com or visit the nearest SBI branch for an update.