SBI Credit Card Customer Care Number in Jaipur

For SBI credit cardholders in Jaipur, having the SBI credit card customer care number in Jaipur can save time and reduce stress, especially with billing, card loss, or transaction issues. Having the correct number ensures you’re just a call away from resolving any credit card-related problems. Whether it’s tracking rewards, reporting fraud, or seeking technical assistance, the right contact number streamlines the process and provides peace of mind when you need it most.

SBI credit cardholders in Jaipur can depend on dedicated customer care services to resolve issues such as billing discrepancies, fraud concerns, or transaction difficulties. By using the SBI credit card customer care number in Jaipur, you can receive prompt and efficient support through phone, email, or by visiting a nearby SBI branch. Whether it’s reporting a lost card, inquiring about transactions, or clarifying reward points, the customer care team is always ready to provide expert assistance and address your concerns swiftly and professionally.

For SBI credit cardholders in Jaipur, the toll-free customer care number is your go-to solution for quick and hassle-free support. Whether you're facing issues with your billing statement, need to report a lost card, or have questions about rewards and transactions, the toll-free number offers a direct and efficient way to reach the help you need.

Simply dial 1800-180-1290, the official SBI credit card customer care toll-free number, to speak with a trained executive. This service is free of charge, available across India, and operates from 8:00 am to 8:00 pm, Monday to Saturday.

For any urgent concerns such as suspicious transactions or if you’ve received fraudulent communications, you can also contact SBI Card through 39-02-02-02 (with your local STD code) or 1860-180-1290. These numbers connect you to the same trusted support team, helping you take quick action to protect your account.

Using the toll-free number ensures you can resolve issues swiftly without needing to visit a branch, all while receiving clear, simple guidance from experienced professionals.

SBI has established a systematic grievance redressal mechanism to ensure that all customer complaints are handled effectively and resolved in a timely manner. If you face any issues with your SBI credit card, it's essential to follow the correct escalation process to help resolve your concern quickly and efficiently.

Level 1: Customer Care Desk

The first point of contact for any issues with your SBI credit card, such as billing queries, transaction problems, or card-related concerns, is the customer care desk. Most complaints are addressed at this stage within the specified timelines.

You can reach customer care via the following methods:

• Call 1800-180-1290 (toll-free)
• Call 1860-500-1290 or 1860-180-1290
• Dial 39-02-02-02 with your local STD code
• Email: customercare@sbicard.com

Customer care is available from 8:00 am to 8:00 pm, Monday to Saturday.

Level 2: Nodal Officer Escalation

If your issue is not resolved satisfactorily by the customer care team, you can escalate the matter to the Nodal Officer. This step is necessary when your complaint remains unresolved or the solution provided is inadequate.

• Name: Mr Prosenjit Dhar
• Designation: Nodal Officer
• Contact Number: 1860-180-7777
• Escalation Mode: Escalate via official SBI Card channels
• Address: SBI Cards & Payment Services Ltd., DLF Infinity Towers, Tower C, 10th-12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon – 122002, Haryana

Level 3: Principal Nodal Officer

If your issue remains unresolved even after contacting the Nodal Officer, you can escalate it further to the Principal Nodal Officer, the highest escalation level within SBI Card.

• Name: Mrs Rupali Bhardwaj
• Designation: Principal Nodal Officer
• Escalation Mode: Escalate through official SBI Card escalation channels
• Address: SBI Cards & Payment Services Ltd., DLF Infinity Towers, Tower C, 10th-12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon – 122002, Haryana

Special Helpline for Mis-selling or Harassment

In cases of mis-selling, aggressive recovery practices, or harassment, SBI has a dedicated helpline for swift resolution of such issues.

• Dedicated Helpline Number: 080-39356050

If you are not receiving a prompt or adequate response from SBI Credit Card customer care, taking the right steps can help ensure your concerns are addressed:

• Wait at least 48 hours after your first complaint, as it allows time for verification and processing

• Record the reference number of your complaint for future follow-ups or escalation

• Call customer care again, mentioning the reference number and stating that the issue remains unresolved

• Send a clear and concise email to customer support, outlining the issue and the previous complaint details

• If the issue persists, escalate your complaint to the Nodal Officer for further attention

• Use the dedicated helpline for mis-selling, harassment, or serious issues that require immediate attention

• If preferred, visit an SBI Card walk-in office for face-to-face assistance and quicker resolution

• Keep copies of all communication, including emails, call logs, and reference numbers, for evidence during escalation

SBI Credit Card customer care in Jaipur helps resolve a wide variety of issues, ensuring smooth and efficient management of your card:

Billing and Statement Errors

Customer care helps clarify charges, correct mistakes, and resolve any discrepancies in your credit card statement.

Unauthorised or Fraudulent Transactions

If you spot suspicious transactions, the team swiftly blocks your card and guides you through the dispute and refund process.

Lost or Stolen Credit Cards

Support is available to block your card immediately and arrange a replacement, protecting you from potential misuse.

Credit Card Activation Issues

Customer care assists with the activation process if your new or replacement card doesn’t work as expected.

Reward Points and Cashback Queries

The team helps explain how rewards work, checks for missing points, and provides guidance on redemption.

Credit Limit Increase or Decrease Requests

Customer care reviews your request, explains eligibility criteria, and informs you about the impact of changing your credit limit.

EMI Conversion and Payment Issues

Support is provided to convert large purchases into EMIs and resolve any issues with EMI billing or missed payments.

Late Fees and Interest Clarification

The team clarifies late fees, interest charges, and offers advice on how to avoid them in the future.

Update of Personal Details

Customer care assists in updating personal details, such as your mobile number, email address, or physical address.

Card Closure or Deactivation Requests

If you wish to close your card, the team ensures all dues are settled and guides you through the closure process.