SBI Credit Card Office in Ernakulam

For escalations, settlements, and verified documentation, the SBI Credit Card Office in Ernakulam provides in-person support where customer care cannot. Here is all the information you need to locate the office in Ernakulam to get prompt service.

Below are real-world office locations linked to SBI and SBI Card operations near Ernakulam. Note that individual bank branches may not handle credit card service queries. For dedicated credit card support, some centres focus on customer service or documentation support.

Credit card support–linked offices near Ernakulam:

• SBI Card – A credit card–focused centre at Centre-A, 7th Floor, Alapatt Heritage, M.G. Road, North End, Kochi-Ernakulam, Kerala 682035
• SBI Credit Cards – Another credit card service point at Chittoor Rd, Iyyattil Junction, Shenoys, Kochi, Ernakulam, Kerala 682011
• SBI Retail Assets Credit Center, RBO I Ernakulam – Administrative business office supporting retail and credit operations (SBI, including card escalations) at 6th Floor, Shanmugham Road, Ernakulam – 682031
• SBI LCPC Ernakulam – Branch at 4th Floor, KSHB Revenue Tower, Park Avenue Road, opposite Boat Jetty, Kochi
• SBI High Court of Kerala Kochi – Branch at High Court Complex, Ernakulam, Kochi
   

These locations can support escalations for credit card issues and official documentation where credit card customer representatives direct you to visit. Always confirm the specific SBI credit card services offered at the particular SBI credit card office Ernakulam before your visit.

For escalations that require in-person attention beyond regular helplines, the nearest central point is the SBI Card centre in Kochi.

This centre primarily processes credit card enquiries that escalate beyond routine customer care and handles documentation for:

• Card disputes

• Chargeback cases

• Written grievance submissions

• Settlement requests

Office address (credit card focus centre):

• SBI Card, Centre-A 7th Floor, Alapatt Heritage, M.G. Road, North End, Kochi-Ernakulam, Kerala 682035.

• Typical visiting hours: Monday to Saturday, 10:00 AM to 4:00 PM (closed second and fourth Saturdays)

This centre is the nearest formal point where credit card representatives may be reached in person for escalated matters. Most routine issues still require chat or official email paths first.

Direct branch contact numbers usually support general banking queries and may not connect you to credit card support.

However, you can use these contact routes to initiate official credit card escalation:

Primary escalation contact:

• Customer care (credit card) – Try national helplines given on your card back or official site before visiting a local centre
• SBI credit card office Ernakulam phone number – Contact +91-484-2323622 (NRI/credit card service contact at Panampilly Nagar/Ernakulam centre)

Administrative support:

• RBO 1 Ernakulam (Regional Business Office) – 0484-2368877 (may assist with escalations)

Nearest common SBI service numbers:

• 1800 1234 / 1800 2100 – Toll-free SBI contact numbers

Always use the official number printed on your credit card statement or the official SBI Card contact list for the most reliable response.

Settlement requests for outstanding dues or closure negotiations generally are handled by customer care or the main credit card support centre rather than through local branch counters.

Nearest settlement support centre (linked to credit card processing):

• SBI Card office, Centre-A, M.G. Road, Kochi-Ernakulam – Use this centre if customer care routes direct you to submit settlement forms or documentation.

Settlement offices usually:

• Confirm settlement amounts in writing
• Issue acknowledgement letters
• Coordinate with central processing

Always obtain written confirmation of settlement agreements as verbal agreements are not sufficient for official closure records.