Kotak Credit Card Status

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How to Check Kotak Credit Card Status

Track kotak mahindra bank credit card status Online

Kotak allows you to track your credit card application online through any of the below mentioned channels. You will receive an acknowledgement receipt after submitting your Kotak Mahindra Bank credit card application form. The receipt would state your application number and the form number. You would need these details handy to track your Kotak credit card application.

1) Kotak Credit Card Application Status Check through bank website


  • Visit the official Kotak Mahindra Bank website and click on the ‘Kotak Credit Card Application Track’ option. The Kotak credit card status tracking page will open.

  • Select ‘Credit Card’ from the drop-down.

  • Enter your application number or form number and click on ‘Submit’ to check your Kotak Mahindra credit card status.


 2) Kotak Bank Credit Card Status Check via Keya


Kotak lets you track your credit card via its in-house chatbot Keya. The bot is available on the bank’s official website.

  • You would need to keep your application details handy to initiate the request.

  • Make sure that you phrase your question appropriately so that the bot can process the information. For example, “Want to track my Kotak credit card status".

3) Kotak Credit Card Status Check Online via Email


If you have applied for a Kotak credit card, you can track the application status by email too. Here are the steps:

  • Visit the official Kotak Mahindra Bank website.

  • Scroll down and click on the ‘Click here’ option under ‘Write to Us’

  • Select the ‘Send an email’ option.

  • From the list provided, click on ‘Kotak Credit Card’.

  • Under ‘Delivery of card’, select ‘What is the status of my credit card application?’.

  • Click on ‘No, need more help’ and select ‘Email Us’ to open the email form.

  • Fill the form with the detail requested and click on ‘Submit’.

How To Track Kotak Credit Card Application Status Offline

If you do not have access to the online Kotak Bank credit card track status facility, you can always opt for tracking the card offline. There are two ways of doing so:

1) Kotak CC Status Check via Phone


  • You can call Kotak Mahindra Bank credit card customer care on 1860 266 2666 and express your desire to track your credit card application for Kotak.

  • The bank also has a dedicated number for Kotak 811 customers. So, if you have applied for a Kotak 811 credit card, you can call on 1860 266 0811 to reach the credit card customer care.

2) Kotak Mahindra Bank Credit Card status check through branch


  • Kotak Bank also lets you track credit card application status by visiting the bank branch.

  • However, do note that you would need to provide your credit card application number and ID when requesting for your Kotak Mahindra credit card status.

Different Kotak Credit Card Application Status

When you check your Kotak credit card application status, the page will display one of the below-mentioned statuses:

Kotak Credit Card Status

Meaning of Status

No Records Found

In case the Kotak Mahindra credit card status check reveals the ‘No Records Found’ status, it means that the application/form number entered is incorrect. Recheck the details and enter the correct application/form number.

In Progress

This credit card application status implies that Kotak Mahindra Bank is still reviewing your application form.


If your Kotak credit card tracking status reads as ‘Approved’, it implies that the bank has accepted your request for a new credit card and the same will be shipped out to you soon.


This Kotak credit card application status means that your credit card has been dispatched to your address. You can expect to receive a message with the specifics of your shipment along with the expected delivery date.

On Hold

If the Kotak CC application status says ‘On-Hold’, it means that the bank requires additional details. In such a case, the bank will reach out to you via call and/or message.


If the bank does not consider you eligible for a credit card, your Kotak Mahindra Bank credit card status will read as ‘Rejected’. In such a case, you can contact credit card customer care for additional details.

Ways to Improve Chances of Kotak Mahindra Bank Credit Card Approval

If you want to improve your chances of getting approved for a Kotak Mahindra Bank credit card in the first go, you must ensure a few things:


  • Your application must fulfil the Kotak Mahindra Bank credit card eligibility criteria for the respective card you wish to apply for.

  • You must submit the necessary documents that have been requested along with your Kotak Bank credit card application.

  • As credit score or CIBIL score is vital for judging your credibility to get approved for a credit card, try to maintain a high score of 750 or above.

  • Routinely check your credit score and ensure it is maintained and that you can try to improve it consistently by making timely payments, clearing past dues, etc.

  • Ensure you have a decent credit history as this can also increase your chances of Kotak Bank credit card approval.

FAQs about Kotak credit card status

  • ✔️How can I check my Kotak credit card status?

    You can check your Kotak credit card status online or offline. The online methods include- tracking credit card application via bank website, through chatbot Keya, or by writing an email to the bank. On the other hand, credit card offline tracking for Kotak can be done through the phone or by visiting the nearest bank branch.

  • ✔️How long does it take to get a Kotak credit card approved?

    It takes a minimum of 21 working days (not including weekends) from the date of receiving the application, for the bank to either approve or reject a Kotak credit card application. If the application is approved, it will take a minimum of 15 working days (from the date of approval) for the new credit card to reach you.

  • ✔️What to remember when applying for a Kotak Bank Credit Card after rejection?

    Every card applicant must remember to wait at least 3- 6 months before reapplying for Kotak bank credit card post rejection. Additionally, keep a routine tab of your credit score and take efforts to improve it during the waiting period before reapplying, to improve your chances.