If you’ve applied for a Kotak Mahindra Bank credit card recently but haven’t received it as of yet, you can quickly check the status of your application. Carrying out a Kotak credit card application status check can help you ascertain whether your credit card application has been approved or rejected.
Fortunately, there are multiple online and offline ways to check your Kotak credit card status. For instance, you can choose to check its status through the bank’s own website using your application number, by using the chatbot Keya, or by calling the bank’s customer care helpline number. Continue reading to get to know more about the different methods that you can use to check your Kotak Mahindra Bank credit card status.
Kotak allows you to track your credit card application online through any of the below mentioned channels. You will receive an acknowledgement receipt after submitting your Kotak Mahindra Bank credit card application form. The receipt would state your application number and the form number. You would need these details handy to track your Kotak credit card application.
1) Kotak Credit Card Application Status Check through bank website
Visit the official Kotak Mahindra Bank website and click on the ‘Kotak Credit Card Application Track’ option. The Kotak credit card status tracking page will open.
Select ‘Credit Card’ from the drop-down.
Enter your application number or form number and click on ‘Submit’ to check your Kotak Mahindra credit card status.
2) Kotak Bank Credit Card Status Check via Keya
Kotak lets you track your credit card via its in-house chatbot Keya. The bot is available on the bank’s official website.
You would need to keep your application details handy to initiate the request.
Make sure that you phrase your question appropriately so that the bot can process the information. For example, “Want to track my Kotak credit card status".
3) Kotak Credit Card Status Check Online via Email
If you have applied for a Kotak credit card, you can track the application status by email too. Here are the steps:
Visit the official Kotak Mahindra Bank website.
Scroll down and click on the ‘Click here’ option under ‘Write to Us’
Select the ‘Send an email’ option.
From the list provided, click on ‘Kotak Credit Card’.
Under ‘Delivery of card’, select ‘What is the status of my credit card application?’.
Click on ‘No, need more help’ and select ‘Email Us’ to open the email form.
Fill the form with the detail requested and click on ‘Submit’.
If you do not have access to the online Kotak Bank credit card track status facility, you can always opt for tracking the card offline. There are two ways of doing so:
1) Kotak CC Status Check via Phone
You can call Kotak Mahindra Bank credit card customer care on 1860 266 2666 and express your desire to track your credit card application for Kotak.
The bank also has a dedicated number for Kotak 811 customers. So, if you have applied for a Kotak 811 credit card, you can call on 1860 266 0811 to reach the credit card customer care.
2) Kotak Mahindra Bank Credit Card status check through branch
Kotak Bank also lets you track credit card application status by visiting the bank branch.
However, do note that you would need to provide your credit card application number and ID when requesting for your Kotak Mahindra credit card status.
When you check your Kotak credit card application status, the page will display one of the below-mentioned statuses:
Kotak Credit Card Status
Meaning of Status
No Records Found
In case the Kotak Mahindra credit card status check reveals the ‘No Records Found’ status, it means that the application/form number entered is incorrect. Recheck the details and enter the correct application/form number.
This credit card application status implies that Kotak Mahindra Bank is still reviewing your application form.
If your Kotak credit card tracking status reads as ‘Approved’, it implies that the bank has accepted your request for a new credit card and the same will be shipped out to you soon.
This Kotak credit card application status means that your credit card has been dispatched to your address. You can expect to receive a message with the specifics of your shipment along with the expected delivery date.
If the Kotak CC application status says ‘On-Hold’, it means that the bank requires additional details. In such a case, the bank will reach out to you via call and/or message.
If the bank does not consider you eligible for a credit card, your Kotak Mahindra Bank credit card status will read as ‘Rejected’. In such a case, you can contact credit card customer care for additional details.
Once you have applied for the Kotak credit card, the process to track the Kotak credit card status is easy and swift. You can track your Kotak credit card application status even by entering your date of birth. Here are the steps that you need to follow to know your Kotak credit card status:
Visit the official Kotak website at kotak.com
Under the “Services Request” tab, click on “Track Application Status”
You will be asked to “Select a Product”. Select “Credit Card”
You will be asked to “Select Identifier”. Select “Mobile Number and DOB”
Your Kotak credit card status will appear.
Additionally, you can track your Kotak credit card status with the help of your date of birth by downloading the Kotak mobile app on your smartphone.
When your Kotak credit card status is denoted as dispatched, you will get the dispatch details before your credit card is couriered to your address. The dispatch details are shared with you via an SMS and includes the airway bill number and name of the courier company.
With the help of the airway bill number you can track the Kotak credit card status regarding its delivery to your address. The airway bill number is sent to you so you can track the shipment of your credit card and it has nothing to do with the Kotak credit card application status.
The credit card should reach your address within seven working days from the date of approval or the date on which its replacement request was placed. You can track your credit card by visiting the courier company’s website and use the airway bill number to know the location of your Kotak credit card.
If you want to improve your chances of getting approved for a Kotak Mahindra Bank credit card in the first go, you must ensure a few things:
Your application must fulfil the Kotak Mahindra Bank credit card eligibility criteria for the respective card you wish to apply for.
You must submit the necessary documents that have been requested along with your Kotak Bank credit card application.
As credit score or CIBIL score is vital for judging your credibility to get approved for a credit card, try to maintain a high score of 750 or above.
Routinely check your credit score and ensure it is maintained and that you can try to improve it consistently by making timely payments, clearing past dues, etc.
Ensure you have a decent credit history as this can also increase your chances of Kotak Bank credit card approval.
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You can check your Kotak credit card status online or offline. The online methods include- tracking credit card application via bank website, through chatbot Keya, or by writing an email to the bank. On the other hand, credit card offline tracking for Kotak can be done through the phone or by visiting the nearest bank branch.
It takes a minimum of 21 working days (not including weekends) from the date of receiving the application, for the bank to either approve or reject a Kotak credit card application. If the application is approved, it will take a minimum of 15 working days (from the date of approval) for the new credit card to reach you.
Every card applicant must remember to wait at least 3- 6 months before reapplying for Kotak bank credit card post rejection. Additionally, keep a routine tab of your credit score and take efforts to improve it during the waiting period before reapplying, to improve your chances.
There could be multiple reasons why your Kotak Mahindra Bank credit card application may have gotten rejected. For instance, the rejection might have been due to an error or discrepancy while filling the credit card application form.
Non-submission of all the supporting documents necessary to process the credit card application could be another reason for rejection. Also, your application might have been rejected if you’ve failed to fulfil the eligibility criteria required to apply for the credit card.
If you’re unsure of the reason for rejection of your credit card application, the ideal course of action would be to contact the bank’s customer care helpline. The customer care executive may be able to give you more information on the reason for rejection.
Once you get to know the rejection reason, you can then work on rectifying it and applying for the credit card once again.
No. If the other credit card is also from Kotak Mahindra Bank, you may not be allowed to apply for it while a Kotak credit card application is being processed. In this case, it is ideal to wait till your application is either approved or rejected by the bank before proceeding to apply for a different card.
However, if the other credit card is from a different bank, you can very well apply for it while a Kotak credit card application is being processed.
You can quickly check your Kotak Bank credit card status by making use of the Kotak Credit Card Application Track option on the bank’s website. Alternatively, you can also use the bank’s AI-powered chatbot Keya to get to know the dispatch status.
On the other hand, if you’re looking for offline modes of tracking the status of your Kotak credit card, you can call the bank’s customer care helpline number or visit the nearest Kotak Mahindra Bank branch.
Yes. You don’t need the Application Reference Number to track your Kotak credit card application status. You can also use a combination of your mobile number and date of birth to track the status.