Kotak Mahindra Bank Credit Card Application Status

From the time you submit your Kotak Mahindra Bank credit card application, it takes anywhere from a few days to about a week for the bank to approve and dispatch the card to your address. 

 

You can check your Kotak Bank credit card’s application status in a few simple steps both online and offline. This gives you clarity on whether the application is approved, in progress, or rejected. This also helps you know if you need to provide any additional information to the issuer for verification or other purposes. 

Kotak Mahindra Bank’s online portal allows you to get an instant update. Here are the steps to check the status of your Kotak Mahindra Bank credit card’s application status online:

 

1. Go to the official website of Kotak Mahindra Bank

 

2. Under the ‘Cards & Prepaid Services’ section, click on ‘Credit Card Services’

 

3. You will be redirected to a new page where you need to click on ‘Application Status’

 

4. Select ‘Credit Card’ as the product from the available options

 

5. From the ‘Select Identifier’ menu, you can choose from the 3 options to track your application:

• Application Form Number

• Form Number

• Mobile Number and Date of Birth

 

6. Add the data based on the identifier you choose and click on ‘Submit’ to see your application status

 

If you have forgotten your details, call the 24x7 helpline at 1860 266 2666 (local charges apply). You can also get assistance from Keya, Kotak’s virtual assistant.

 

Here is how to check the status of your application through various offline modes:

By Calling Customer Care:

1. Ensure you have all your application details on hand before placing the call

2. Contact the customer care number of Kotak Mahindra Bank at 1860 266 2666

3. Follow the bank representative's instructions to track your credit card application

By Sending an SMS:

1. Ensure you have signed up for the SMS services of the bank

2. Send CCAPP < your 13-digit Application Number > to 5676788 or 9971056767

3. The reply will help you understand your application status in one of the following forms: 

   • Approved 

   • Denied

   • In progress

By Visiting the Nearest Branch:

1. Visit the bank’s nearest branch in person

2. Reach out to a bank representative and request an update on your application status

3. Provide the required information to the representative for verifying your identity and application 

4. The representative will inform you about the status after checking

 

Note that once the bank approves your application, it will dispatch the card. During the shipping process, you can track the courier's Airway Bill number (AWB). The delivery partner shipping your courier will send you the details of the AWB directly.

Here are the different terms you may encounter when you check the Kotak Bank credit card’s application status: 

• In-progress

It means that the bank is in the process of reviewing your application.

• Approved

It means that the financial institution has accepted your request for a new credit card.

• On Hold

This status means that your application is temporarily on hold because the bank may need additional details or documents from your side. 

• Denied/Declined

It means that your application has been rejected since you have not been able to meet one or more eligibility terms.

• Dispatched

This means that the bank has dispatched your credit card to the registered address mentioned in the application.

• No Records Found

Check your details once again or contact the bank’s customer service when you see this status as it means your application was not found.