Ready to start using your Punjab National Bank credit card? Stay informed about your application by checking your PNB credit card’s status.
To enjoy credit card benefits offered by Punjab National Bank (PNB), you will need to apply for one online or offline. After you complete the application process, the bank will take some time to verify your details and eligibility before approving or rejecting the credit card application.
You can track your PNB credit card’s application status online and offline. If you are experiencing any delay, checking the status will help you know the reason behind it.
You can check the status digitally by using one of these methods:
Here is how you can keep track of your application through their website:
Visit the official cards and services portal of PNB
Click on ‘TRACK YOUR APPLICATION’
Enter your PAN card number and application number and click on ‘Submit’
If you do not have these details, you can enter your mobile number and click on ‘Send OTP’
Enter the OTP you may have received and click on ‘Submit’.
The PNB GENIE mobile app allows you to check your application status online. Here are the quick steps:
Log into the app with your registered mobile number
Click on ‘Track My Application’
You can also check your application status via email. Send your query to the PNB customer support team at creditcardpnb@pnb.co.in.
Do not forget to mention details like name, application number, etc. It generally takes about a day or two to receive a reply from the bank.
If you have applied for a PNB credit card from any external platform (other than PNB), you can visit their mobile app or official website to check the PNB credit card application status. In case you have any queries, you can contact its customer service team.
You can use these offline modes to get your PNB credit card application status instantly.
Tracking your application through customer service is one of the easiest ways. Here are the respective details to help you reach out to the team:
You can contact the PNB Credit card customer care at 1800 180 2345.
You can also contact PNB on 0120-4616200, a 24X7 PNB help service for resolving customer issues.
Head to the nearest PNB branch. Speak with a customer care representative and request the application status. The representative will check the system and inform you about your credit card application.
Once you get an update about your application status, you should know what it means. Here are the various stages your application may go through:
Stage |
Description |
In-process |
Your application is still under review. The bank has not yet decided to accept or reject your PNB credit card application. |
Dispatched |
Your application has been accepted, and the bank will issue your credit card. Your PNB credit card is dispatched and you will receive it within 3-4 business days. |
On Hold |
Your application is on hold due to errors in documentation or because the review process is incomplete. |
Rejected |
Your application review is complete, but you did not meet the bank's eligibility criteria. Contact the bank by calling them or sending an email to understand the reasons for rejection. |
No Record |
This message indicates you filled in incorrect details or the application form was incomplete. Contact the bank via email or phone for assistance. |
To check the PNB credit card application status, you can opt for online modes like the official portal, mobile app, and email.
The quickest turnaround time for your PNB credit card issuance till delivery is 15 days, assuming all documents are complete and bank guidelines are followed.
You can check the PNB credit card application status by visiting the official PNB Cards and Services website. Click on ‘TRACK MY APPLICATION’ on the menu and enter the required details.
One of the main reasons why PNB may reject your application is when you do not meet the eligibility requirements. The bank can also disapprove your application if you fail to submit all the required documents.
Apart from online mediums, you can check your PNB credit card application status offline. You can do so through the bank’s customer support team or by visiting your nearest branch.